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Norwegian Prima Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.9 out of 5
Norwegian Prima

7 Night Caribbean: Harvest Caye Cozumel & Roatan (Galveston Roundtrip)

Sail date: February 09, 2024

Ship: Norwegian Prima

Cabin number: 5100

Traveled as: Couple

Reviewed: 10 months ago

Review summary

We cruised from Galveston on Norwegian PRIMA to Mexico, Belize, Honduras. Pros: 1) Spacious, clean room with a fantastic steward (Wayan for the win!!!) 2) Casino (-1 because bring a drink with you; beverage service is non-existent) 3) Extremely polite and friendly guests (many from Canada & Texas) 4) Ample Trivia Games (-1 for lame/no prizes) 5) No safety drill (-1 Where are the life jackets anyhow? LOL) 6) Rumors (+10 Fleetwood Mac cover band) a. They should absolutely be able to perform in the main theatre (See #4 below) b. Made me cry; i. Made others cry; 1. THEY ARE THAT GOOD. Cons: 1) 1 outdoor smoking section (upper deck) is often closed due to weather. 2) 1 indoor smoking section in the casino that doesn’t have adequate ventilation and is closed at ports. 3) Spending 10-30 minutes in line for a drink/Felt invisible/Grumpy bartenders/some bars not opened at all during the cruise. 4) Spending 1 hour in line (25 people before us) to get the last 2 seats to see a show a. Venues too small. b. Not enough entertainment. 5) Unsafe food handling practices (ungloved Chef pulling raw steaks from fridge to grill then touching done steaks/utensils with same hands). We spoke to the manager. a. We were seated 6 feet from the kitchen on Valentine’s Day – very loud, not romantic. “Hey look at that! Should we leave? We might get sick.” i. Reservation was made months prior, not part of a dining package. 6) No light beer available and wine served in a dirty washed glass (literally changed the flavor of the wine) a. I carried one plastic wine glass with me after the above for the entire trip (get it at Indulge) and washed it a lot. b. Guest friend never coming back – recommended Royal Caribbean. 7) $20 per day, per person, service charges added just because we had a balcony? – wish I would’ve known because I was already tipping the bartenders with cash (as I do)… a. Another guest recommended Royal Caribbean. b. Another guest recommended Virgin. c. Another guest recommended Carnival. (Wow, that’s a low bar that the NCL Prima somehow missed) 8) Eggs Benedict not cooked correctly (hard boiled eggs) – total bummer. Wanted this every day, but nope. 9) 3 small pools (2 good for 6 people; 1 good for children); 2 hot tubs (6 people) = 30 people of 3,099 enjoy the pools. 10) Broken glass where children play This will be my last trip on the NCL Prima. We previously did a rock cruise on the NCL Pearl, and had no cons. It was fantastic. Prima was the worst cruise I’ve ever been on.

Embarkation

5 out of 5
We had one embarkation experience - Belize - it was amazing.

Ship experiences

Food and Dining

1 out of 5
:(

Onboard Activities

1 out of 5
LOL

Entertainment

1 out of 5
Need me than one large venue.

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
12000 range; our steward was fantastic!

Ship tip

Don't be a smoker

Ports of call

Galveston, Texas

5 out of 5

Costa Maya (Mahahual), Mexico Did not visit port

Couldn't port due to weather

Harvest Caye, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5
Didn't have an excursion planned but trying to get out of the port was kinda like one.

Cozumel, Mexico

5 out of 5
Paradise Island!!!

Disembarkation

5 out of 5
Fast & efficient.

Traveler Photos

Bad food handling...no gloves. Worst Egg Benedict ever. Sunrise. Children's area, first day.
Was this review helpful? 7

9 Comments

Gwbigdog     10 months ago

Oops sorry 😞 thanks

Lawnboy1956     10 months ago

The daily service charge is across all cruise lines, amount varies with Norwegian being the most expensive. The amount is the same for all rooms and only increases when you move up to a suite. Also there is an added service charge to all bar service already so no need to tip separately unless you feel you got above and beyond service from that server. Again all these charges are found on every main stream cruise line.

TiffyTaffy     10 months ago

Sorry about the cruise and the “eggs Benedict.” 😂😂 At least there are some pros listed.

Skooby     10 months ago

Thanks for writing a review.

javawoody     10 months ago

Appreciate the write up

cruising2004     10 months ago

Sorry you were disappointed with your cruise. Hope any future cruises are more to your liking.

karlgrgurich     10 months ago

Well. Hope you find what you’re looking for!

HeavySeas     10 months ago

Thanks for sharing

bubbles60     10 months ago

Sorry you were not pleased. We were on the Prima this summer and had a fabulous time.

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