The sites and sea were fantastic. Disappointed on the ship Pearl

Norwegian Pearl Cruise Review to Panama Canal, Central America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.7 out of 5
Norwegian Pearl

21 Night Panama Canal Westbound (New Orleans To Seattle)

Sail date: April 08, 2018

Ship: Norwegian Pearl

Cabin type: Suite

Cabin number: 11132

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Ship is very tired and needs a complete remodel. For such a long cruise the foods choices on the buffet got boring very quickly. The NFL excursions overall were frustrating. A few of our trips were cut short. Bus without air conditioning on a very hot humid day. We paid a hefty price for my husband's fishing excursion and he didn't get to fish and they cut the day short. Did not like having dogs on board. I paid a high price for your Wi-Fi and it didn't work at times and the other times it was so slow it would use up all your minutes. I loved my Royal Caribbean cruise and ship. The Pearl and experience of this cruise has myself and friends not sailing with NFL again, sorry.

Embarkation

2 out of 5
Very poorly organized.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

2 out of 5

Service and Staff

4 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Don't

Ports of call

New Orleans, Louisiana

4 out of 5

Cozumel, Mexico

4 out of 5

Harvest Caye, Belize

4 out of 5

Cartagena, Colombia

3 out of 5

Panama Canal Transit

4 out of 5

Puntarenas, Costa Rica

1 out of 5

Puerto Corinto, Nicaragua

3 out of 5

Puerto Quetzal, Guatemala

3 out of 5

Acapulco, Mexico

3 out of 5

Cabo San Lucas, Mexico

3 out of 5

San Pedro (Los Angeles), California

3 out of 5

Seattle, Washington

4 out of 5

Disembarkation

3 out of 5
Was this review helpful? 7

14 Comments

cwevelyn    6 years ago

Dogs onboard? Service dogs or pets?

pettychoux    6 years ago

The Pearl was a great ship! I only ate at the buffet twice. The Summer Palace dining room and the specialty restaurants were great - loved the food. Crew and staff were great. Would definitely sail on this ship again!

Autismcruiser1    6 years ago

I been on her 2 times and by far the best ship I’ve ever been on have another one booked in October going though the Panama

zzhwvw01    6 years ago

I didn't know the NFL offered cruises 🤔

trichards23    6 years ago

I went on the pearl last year and it was amazing! People just try to find something to complain about. It had a new renovation recently and it is very nice . Service was impeccable and I've been on quite a few cruises - Norwegian is hands down the best

trichards23    6 years ago

I went on the pearl last year and it was amazing! People just try to find something to complain about. It had a new renovation recently and it is very nice . Service was impeccable and I've been on quite a few cruises - Norwegian is hands down the best

ladyvett    6 years ago

I am gonna be on the Pearl the 13 .hope to enjoy.

billyyank1865    6 years ago

Going next week. Sure hope the saying holds true that the satisfied people don’t leave reviews lol. Well whatever happens with the ship my primary goal is to see the scenery in Alaska so I’m positive I will like it!

Uhlie    6 years ago

My understanding is that there was a full renovation on that ship in 2017. Is the ship in that bad of shape? We’re going to be on that ship in July to Alaska. My belief was that the food was good as well. Hmmmm.

stoned1    6 years ago

Carebear. Cruised the Pearl last nov. I can't say that it was perfect but still had a vlast. The ship is older but the venues were up to date and the cabins were nice. Entertainment staff was great. Shows were good. Food was fine. Deck service was wanting. I was made aware that the wait staff were at the end of their contract. This probably had something to do with the service. Things should be good for you

bl0ndie4evax26    6 years ago

Went on the pearl last summer in Alaska. After being on the allure of the seas with royal carribean the year prior. Nothing can compare to royal carribean. It took us two days on board the pearl to figure out that there was a whole other section of the Buffett, but even then the food wasn't very good. The cruise director at the time was jasper and he was awesome. They did have alot of good trivia and we liked there rewards system for participating in trivia and other on board activities. The setup of the ship was annoying and difficult to navigate. Definately agree with you in regards to the ship needing a remodel. I had also had lots of issues with the chat app. Most of the time it never worked and the internet person wasn't very helpful. We are sticking with royal carribean from now on. Sorry you didn't enjoy your cruise and had such a bad experience with your excursions. They should definately be offering you some type of compensation for not even being able to go fishing and not having an air conditioning vehicle like you were supposed to.

Palmer1999    6 years ago

I went on that cruise 10 years ago; didn’t like it then either. The ship and staff need an overhaul. You may have better luck.

CareBear1983    6 years ago

Hate to hear you had a bad experience. Was there anything that you did like?Going in 24 days on my first cruise.

4cruisefun    6 years ago

Interesting

Other reviews of this sailing