Good and Bad

Norwegian Pearl Cruise Review to Panama Canal, Central America


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

4.0 out of 5
Verified Review

Sail Date: December 10, 2015
Ship: Norwegian Pearl
Cabin Type: Balcony
Cabin Number: 10624
Traveled As: Couple
Reviewed: 1 year ago

First, the good:

-We LOVE the NCL free-style concept.

-There were a great team of folks taking care of us. They became our little cruise family.

-The bed was incredibly comfortable.

-Going through the Panama Canal was a spectacular experience. So worth a balcony cabin.

Now the bad:

-We absolutely froze, and no one was responsive to our requests. We ended up spending a lot of our time in our cabin, with the balcony door open, just to try to warm up.

-NCL is cutting too many corners when it comes to dining. Lobster night is gone. Chocolate buffet is gone. Cheese plate dessert option is gone. It's like they're trying to coerce cruisers to pay for specialty dining, although even then lobster is an additional upgrade. (So $50 for a lobster when we've already paid for the cruise. Really?!)

-Belize shore excursions are too expensive for what you get, as are ship photos.

-Itinerary said "cruise Gatun Lake," which caused us to forego a Panama Canal excursion (thinking we'd get to see the scenery from the ship). In reality, the Pearl made it in to the lake and dropped anchor. Didn't budge until it was time to go back. Also, comedian Tim Kominsky's (sp?) third show was billed as "all new," but it was the same show we saw in March.

 

Next cruise? Want the free-style approach but don't care to freeze--or pay extra for things that have been included in the past. We did not participate in their Cruise Next program for these reasons.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
It would be a big smile if we hadn't frozen.

Ship Tip

Forego it, or bring winter clothes!

3 out of 5
Cartagena not so much, although it was a thrill to get to South America. Really appreciate our visit to an indigenous community, however.
5 out of 5
Going through the Panama Canal was great, but there was no cruising of the lake, which was a great disappointment.
1 out of 5
Nothing there, really.
3 out of 5
We're familiar with Costa Rica and knew this was not the best spot, but it's the port.
5 out of 5
For $30 we booked a beach package with Bananarama. Best "shore excursion" of the cruise.
1 out of 5
Shore excursions all too $$$$ for what you get.
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