in general ok, but it's too big for me.

Item: Norwegian Joy
Rating: 3.7
Author: Juchon

Norwegian Joy Cruise Review to Alaska - Inside Passage

Juchon

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.7 out of 5

Verified Review

7 Night Awe Of Alaska With Glacier Bay (Seattle Roundtrip)

Sail date: May 04, 2019

Ship: Norwegian Joy

Cabin type: Balcony

Cabin number: 11202

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Too big for me. Especially, the company has an issue of efficient operating system: E.g., A long waiting line of customer service; unbelieable long waiting time to get off the ship. It is very unfortunate that the company was not predicting and preparing this with ~4000 people on the board.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Seattle, Washington

5 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

4 out of 5

Cruise Glacier Bay

5 out of 5

Ketchikan, Alaska

4 out of 5

Victoria, British Columbia

3 out of 5

Disembarkation

1 out of 5

3 Comments

ajoker31 5 years ago

I’m hoping all the little problems are worked out and everyone adjusts.

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markandde 5 years ago

I'll be interested in hearing how things develop after the crew had had time to settle in to the US market. I can understand some inefficiencies early on.

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shipmate13 5 years ago

You did know how big it was when you booked it. We have been on ships with 6,000+ passengers a few times and never experienced any issues you are speaking of, but they were on other cruise lines. We are on this ship in February. Hope we dont have same opinion. We rarely ever visit guest services and dont get on and off ship at peak times. Hope all else was a good experience for you.

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Other reviews of this sailing

Dont believe the hype

Waste of money

Okay