Norwegian Jewel Cruise Reviews - Reviews

Great cruise except for disembarking. That was a disaster.

The most disappointing thing about this cruise was did not tell us that we had to contact Norwegian Cruise line before 100 days prior to receive the promised buy one, get on free air transportation to & from Panama & San Diego. Nor were were we able to purchase ride from the airport to the port and the port to the airport in San Diego.

The cruise was excellent, only complaint we have is the location of our so called ocean view cabin !

Read the above items but disappointed enough that I will not be cruising with NCL in the future

Want to sail the Norwegian Jewel? You may want to read this first. If you wonder why the ship is cheap, there is a reason. First time sailors don't be fooled. You have better choices. Need internet? Choose another ship as this one's complicated system robs you of minutes every time you turn it on and turn it off (many ports do have free internet, except Colon, Panama- Cartagena and Santa Marta, Colombia). Want to be pampered with an exceptional level of courtesy and professionalism that you may have learned to experience and expect from a good cruise ship company?Choose another ship. The cafe's waiters walk around like zombies, cabin attendants do their jobs but if you need yours for something, good luck finding him. Expecting a great professional attentive crew? Choose another ship. Like to do things aboard the ship during the day? You will find that most will not suit you, but don't worry they do have some good TV shows and movies on your cabin TV set if nothing else. ( might as well stay home and watch your own). Or choose another ship. The waiters are unresponsive to simple custom orders, such as commanding half portion for example. You will rarely get it the way you want. Even at Burger King , you can have it your way. Speaking of food, if you are a gourmet, or even have just normal taste buds and expect yummy food, choose another ship. You will be disappointed in the food at the main dining room. After the first two or three nights of more or less the same bland the menu, we still found the Garden Cafe, even with its cafeteria style food was a better option. At least more variety to pick and choose. The Brazilian steakhouse, Moderno disappointed us, but the best cheeseburgers were cooked at O'Sheehan's, so if you expect more than chowing down on my burgers only, you may want to choose another ship. I know. This is not my first cruise. I expect and expected better. First time I've ever walked off a ship and needed a vacation to get over it all!

I have to think this was a once in a lifetime because they have pulled out of Fuerte Amador. The ability to fly to Panama, do a full transit, and see five ports in nine days was amazing

Very good overall experience. Needed a little more time in Bonaire. Advertise the Donkey Sanctuary for a tour.

The ship and cruise itself was very good. We did enjoy it. But the disembarking situation certainly took away from that all and left a poor image to remember.

To book a disembarkation transfer from the port to the airport is a challenge. It could not be done online and must call to make a reservation. After phone booking then I could not pay online. End up we hired a taxi to get to the airport, which was cheaper, private and faster. No body informed us that we could book flights with the Norwegian. The United Cruise did not offer us this service either.

Cruise was amazing. Ports were stunning except Santa Marta. Vendors were very pushy and annoying. Time at the various ports was adequate. We disembarked at Colon, Panama and it is not a safe port. Third world type country. Very dirty. NCL should not include this part in any way.

We took cruises on big ships before. There are crowd but not as bad as the crowd on Norwegian Jewel. Perhaps because the main public areas like the cafeteria, the main lobby, the pools are not big enough for the number of passengers this ship carries. What we dislike the most is the slow wifi system on board. It was hard to log on or log off, it robbed us many minutes of paid time whenever we tried to quick check emails. Food and service are below average, with the same price, we could go to Celebrity or Holland America and would get a better time.

We enjoyed our cruise. Ship was clean and food was good

Loved the cruise and the itinerary everyone was very accommodating, staff was excellent!

NCL could've been better organized, taken better care of Spanish speaking travelers. Cartagena is worth visiting but expect it will take forever to get out of port. Avoid NCL's shore excursions and book your own- English and Spanish are widely spoken in all these ports and you won't have a problem.

Lovely ship, stable sail, awesome crew and fantastic trip all around.

Positive overall notwithstandingthe disappointments. NCL quick to refund the canceled port bookings.

Overall the cruise was one of our best. The west coast is awesome to see.

Probably never take another Norwegian cruise, enough said..

It was really enjoyable! We liked having so many sea days to relax and enjoy the ship. It was nice not to have a schedule every day.

Loved the cruise but 12 days was too long for us. The Jewel was very nice.