Not what I expected

Item: Norwegian Jewel
Rating: 3.3
Author: aekilic

Norwegian Jewel Cruise Review to Panama Canal, Central America

aekilic

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.3 out of 5

Verified Review

12 Night Panama Canal (San Diego To Colon)

Sail date: January 14, 2023

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 10004

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Probably never take another Norwegian cruise, enough said..

Embarkation

3 out of 5

Chaotic.

Ship experiences

Food and Dining

2 out of 5

Terrible not edible

Onboard Activities

4 out of 5

Music, dancing games

Entertainment

5 out of 5

Service and Staff

4 out of 5

All the lower staff were great, higher ups would not care, Food, beverage, concierge managers could not care.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Could be summarized as " money grabbing, management would not two shits about the passengers"

Thumbs up

Ports of call

San Diego, California

2 out of 5

They knew they were not going to go to Nicaragua, but still sold excursions. Ports were in t cargo ports away from everything. Unless you took one of their excursions you got stuck on the ship.

Thumbs Up 0

Cabo San Lucas, Mexico

3 out of 5

Puerto Vallarta, Mexico

5 out of 5

Acapulco, Mexico

1 out of 5

They changed the excursion times that were booked in advance, got stuck on the ship.

Thumbs Up 0

Puerto Quetzal, Guatemala

1 out of 5

Cargo port, away from everything without even a shuttle. Got stuck on the ship.

Thumbs Up 0

San Juan Del Sur, Nicaragua

1 out of 5

Never stopped, did not even offer a cruise credit for missing the port.

Thumbs Up 1

Puntarenas, Costa Rica

2 out of 5

Panama Canal Transit

5 out of 5

Colon, Panama

2 out of 5

Disembarkation

2 out of 5

Confusing and late, chaotic.

4 Comments

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