Norwegian Jewel Cruise Reviews - Reviews

Love to cruise but never the Mexican Riviera again.

Great updated ship, fantastic crew/staff, wonderful cruise

I was expecting cold and wet weather so I was good with that. And that made the hydrotherapy pool well worth the money.

We had a wonderful time! The children enjoyed all the on board activities. The staff was friendly and helpful

Trying to arrange a transfer was a challenge. First young woman I spoke with told me all transfers were sold out. She was clearly having trouble understanding English. Thankfully, I spoke with Harry the next day. He arranged for our bus transfer quickly.

It's definitely a worthwhile cruise mostly because of the magnificent views and landscape, but also for the food, drinks and amazing service on board. The downside is the ports of calls. Most of those cities in Alaska are tourist traps. Vancouver is absolutely gorgeous, though.

Couldn’t be more happy! It’s a MUST. You can only see this beauty by ship and it does not disappoint. PHENOMENAL. Highly recommend.

We had a great time, as we have for all our Alaska cruises. We got to visit with our daughter before the cruise (she lives in Alaska).

It was my daughter's first cruise and I felt like it was magical. We both had an excellent time.

The highlight of the ship was the staff. They were great. The food was average. The excursions were OK. Although I did not like being left in a store to make purchases. Almost missing the cruise because we were almost not picked up for transfer. Was super stressful. Getting home was horrendous because of the delay in catching the flight as well as how far away from our destination we were forced to fly before we finally got home that will be a dealbreaker next time.

We had fun and saw a lot of beautiful scenery. We were lucky the ship was less than 50% occupied, shorter lines and fewer people. That's why we chose the first cruise of the season.

Great time. Overall we enjoyed the trip better than our 2009 trip.

This crew/itinerery needs a lot of work. Poor planning and organization top to bottom. Problems with embarkation/debarkation, problems with communication with passengers, cancellation of a major port of call, poor recognition/care of latitude members, problems with inventory of wines, very few truly great crew members. We liked some of the places we visited very much but it was not the pleasant joyful cruise experience we are used to on Norwegian. We are hoping Norwegian makes it up to us on our next cruise to Hawaii as this will be our whole family including grandkids. Hopeful for a return to what we normally expect from Norwegian.

Great itinerary, tour could have been better but I think it depended on which guide you got. Food was mediocre.drinks were good.entertainment was kinda lame.

This was our second time cruising with NCL and we chose it because we had “cruise next” funds from before the pandemic and their ports fit our desired destinations but we will think twice about sailing again on this cruise line especially since they seem to not be very responsive when a passenger has an issue especially the noise over our heads from the kitchen and the length of time we waited in our cabin wrapped in our robes for someone to fix the heating system when it went out.

We enjoyed our cruise. Ship was clean and food was good

Overall the cruise was one of our best. The west coast is awesome to see.

A great cruise, but a few disappointments which I’ve outlined in my review.

We like to you tube the ships and get to know them before we sail

Loved the cruise and the itinerary everyone was very accommodating, staff was excellent!