Norwegian Jade Cruise Reviews - Reviews

The Jade is not a recent made ship though will not call it an old ship. It has maintained its charm and character. It is detailed maintained making it a friendly place to move around for seven days.  The crew is top class, friendly and caring. 

Simply fantastic I would travel with NCL again.  From our mini suite to the staff all was 1st class.  The specialty dining was a nice option to get away from the buffets

This cruise with Norwegian, should not be a honeymoon option! I gave it three stars because of the ports. Spend at least 3 days in Venice, it is one of the most beautiful cities you will ever see. Old Dubrovnik is beautiful! A must see for Game of Thrones fans, yes I went on the GOT tour..."Shame, shame, shame...." is that enough of a hint?! Santorini, spectacular, you don'the need a good camera/ smart phone to take great pics, it is beautiful everywhere you look. The Acropolis in Athens, Zeus' monument, and first Olympic Stadium, amazing...all cities, very, very, hot in the summer! As for ship, food was great everywhere....and so were the kids! Children were able to monopolize the pools, hot tubs, and clubs at night, where alcohol is served. There were curfews in venues for 'no kids' (11 p.m.) but they were not enforced by Norwegian management.....Not so quiet in the 'Quiet Spaces'. I was able to craft a relaxing vacation by booking a stateroom with a balcony; a must! 

From start to finish it was excellent.

Everything seems so effortless / there's a calmness amongst the crew which creates a great environment to relax and enjoy the experience.

The food / crew / entertainment FIRST class!

Our only complaint was the size of the swimming pools ( 2 pools but should just be one) and how salty it was. You could float without any effort!

This was a great family cruise that had great customer service.  Our last Norwegian cruise on the epic unfortunately had poor customer service, except in the "pay-extra" locations.  

The crew to passenger ratio was right on the Norwegian Jade and it made a huge difference and we had great service everywhere we went.  The kids had a great time with the  youth program and my wife and me had a great time at other activities and then when we met back up there were plenty of family friendly events we could enjoy together.  Friendly staff with a great travel itinerary, overall the family had a great time and it will be a vacation to remember.

Excellent service, great food, professional staff.  Overall an excellent cruise experience.  Loved it!  Bar tenders are awesome.                                                                                                                                                                                                                         

The itinerary on this cruise was awesome. The food on the ship was really good; however, the service was way below average. Our room attendant was the worst we had ever had in 18 cruises. Overall rating for NCL is 2.5.

- Awesome itinerary with a variety of interesting ports

- Loved the quality of the shore excursions that included eating at authentic restaurants; great guides

- Jade is a clean and well maintained ship; excellent service 

- The buffet had a nice variety of food; menus in Grand Pacific were good

- Liked that promenade deck was not always crowded 

- The smoking was annoying.

This was by far the worst cruising experience I have ever had. The Norwegian staff was extremely un accommodating and allowed for several guests to verbally and physically harass me and my husband during our honeymoon cruise (this cruise). After several complaints were filed and nothing was done, I met with the head of security and wrote a formal complaint. My "vacation" consisted of being harassed and picking up glass from the floor while security sat around and did nothing. I would never recommend Norwegian cruise lines to anyone, especially not anyone with children. This was a horrible experience and I wish I would have never booked this cruise with Norwegian. 

The favorite part of the cruise are the land base tours specifically Santorini, Olympia and Mykonos. Corfu was another destination but not very interesting (maybe another port of call location would be an improvement). The food was very good and the entertainment and general ship board activities were average. The crew were polite and very accommodating always ready to serve to make our vacation memorable.

The port excursions were beyond lovely.  The Norwegian Jade staff were exceptional. The entertainment was superlative.  The whole experience was extremely nice.

Cruised from Venice to Dubrovnik, Athens, Santorin, and Split.  Awesome destinations and an incredible cruising experience aboard the Norwegian Jade.  The customer service exceeded all of my expectations and the food was excellent.  Cagney's is a must do!  The steak is cooked to perfection and their mac and cheese is the best I have had in my entire life.  The cruise director and his staff also did an excellent job of keeping us informed, comfortable and entertained throughout the entire cruise in a smooth and efficient manner.  I would definitely cruise with Norwegian again.  In fact, I already placed a down payment on my next one.

The cruise was really nice - the food was great, the ports of call were very scenic (Venice, Dubrovnik, Athens, Santorini, Split, Venice).  Be prepared to pay for entertainment onboard (bingo, behind the scenes tour, etc).  Also allow for time to deal with tenders in Santorini and in Split, which can cause you to miss or be late for non-NCL excursions.  We didn't have any problem meeting with our excursions booked through this site though!

My husband and I took this cruise as part of our honeymoon and loved every minute. Our room with a balcony was amazing. We watched nearly every sunset from the balcony...We loved the freestyle cruising and not worrying about getting dressed up or having a set time to eat. While the pool area was crowded, we were able to move chairs to the sun or shade when needed. 

This was the worst vacation of our lives. so much so that we are considering making up compliant forum website to give other a  people a voice and share there cruise nightmare experienced . The crew was not knowledgeable and was extremely rude. The food at the buffets was terrible. The shows were like a high school talent show.

It was both of our 50th birthdays and it was our 27th wedding anniversary. Our trip was ruined by both booking mistakes and the crew did not help us resolve anything and the non caring of  of the ship’s crew for almost anyone's concerns was terrible, We also discovered an internet scam the ship is doing by not have internet yet charging everyone for it. We think the entire cruise industry must be exposed for this scam. We videotaped person after person complain and nothing was done. We took video of both the people and how the crew dealt with this situation.

These were not just our observations we had asked other people on board if they were experiencing the same things and many of them said yes and had other stories. Like a $2,000 charge for seeing the ships doctor after experiencing food poising from the ships buffet.

We have a travel blog that gets over a million hits per month and we do not have a cruise section but we are considering putting one in. This was our first cruse and last cruise but this trip is our 49th trip to Europe and we extremely experienced travelers.  

When these concerns were brought up to the managers they did nothing but get us a reservation at one of the pay restaurants.

 We feel that you should all feel ashamed about this. The only redeeming quality was hat the locations were nice and the ship was clean.

We travelled with two other couples, which made a big difference in our experience. We had fun and enjoyed the two whole days at sea.  Adriatic Sea was smooth as glass which was a big plus too.  The Norwegian Jade is a nice size ship, well-maintained, with a friendly crew.  We had the ultimate drinks package and the ultimate dining package. We did eat one night in a main dining room (Alizar) which was fine; ate breakfast and hung out on the back of deck 12 everyday - this was our rendezvous location.  The evening entertainment in the Stardust Theater was above average - particularly enjoyed the "Elements" show on Thursday night.

Shore Excursions - Dubrovnik - We did not book an organized tour.  We walked the wall that surrounds the old city.  The weather was fine.  Lots of good photo vistas.

Athens - Booked directly with PK Travel and had the BEST tour guide - Michael. Highly recommend the semi-private whole day tour.

Santorini - We booked a whole day tour (with winery and Oia) through .  It was better priced than the NCL offerings.  It was ok.  How much can you describe the volcanic activity that formed the island?  We walked down the donkey trail from Fira to the port - tip - take the donkey!  Walking took 30+ minutes and was semi-treacherous.  The line to the cable car was so long, we would have missed the ship.

Split - Just walked off the ship, and took a small tourist ride up to the top of the mount at Split - great vistas.  On the way back, the "tour" ends at the Diocletian Palace (which is a conglomerate of shops and restaurants). We probably should have explored more, but rain was threatening, so we returned to the ship (and the bar on Deck 12).

I would recommend this cruise. 

The itinerary was great, especially Santorini and Dubrovnik. The ship, though smaller than the mega cruise ships, was very well maintained and staffed. The staterooms were well-kept and made up quickly by the room steward each time we leave. The anytime dining food selection was diverse and well prepared, except all meat dishes were somewhat overcooked (not surprising given the mass preparation required.) However, the formal dining room service was not as personal or attentive when compared to my past cruise experience. I would definitely attribute that to the prepaid gratuity and anywhere dining option, since the wait staff had no incentive to be attentive and most did not appear enthusiastic in doing their work.

Overall, my family and I had a very time as first time cruisers on NCL and will very likely cruise with NCL again.

We wanted to experience Greece as it is today, and we wanted to gain some sense of Greek history. The variety of islands and mainland access afforded us by the Norwegian Jade allowed us to experience several periods of Greek history and even prehistory. We were conveyed from port to port in unparalleled comfort.

The food was good, the accommodations were great, and we enjoyed terrific views from our balcony. 

The ports of call on this trip were amazing!  Very easy to navigate through the cities.  Be sure to taste the local food and wine.  Don't forget your camera or you may be saying more than cheese!! 

Overall the cruise was good. This is my second cruise with NCL and definitely like their "freestyle" cruise. However, I found that their staff is less enthusiastic than other cruise lines. The complimentary dining food was so so. This is the first cruise where I spent less time at their buffet.