Our holiday could have been better.

Norwegian Jade Cruise Review to Europe - Eastern Mediterranean


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Verified Review
Greek Isles & Turkey from Venice
Sail Date: October 16, 2016
Ship: Norwegian Jade
Cabin Type: Suite
Cabin Number: 10004
Traveled As: Family (young children)
Reviewed: 1 year ago

This cruise was not pleasant. very disappointing. See below for detail.

"Tell us more! Review text must be at least 150 characters." is too demanding.

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Food and Dining

1 out of 5
The quality of food is generally appalling. The head waitresses at all restaurants are unfriendly, almost rude. Waitresses are generally good.

Onboard Activities

1 out of 5

Entertainment

1 out of 5
The quality is appalling, many of the shows were not the standard of professional, almost like high school performance.

Children's Programs

1 out of 5
Our 2-year old twins hated to Gappies. The attendants were all so unfriendly and almost rude. We can't understand why they are assigned there if they can't care less about children.

Service and Staff

1 out of 5

Ship Quality

1 out of 5
Old ship. Our 2-year old twins got many bites after the first night. We went to a pharmacy at the first port. The pharmacist told us they were insect bites. A butler told us they have many lice in staterooms. Omar O'Besso, Concierge, promptly sent cleaning staff. (We discover there was only a sheet directly on the mattress, no bed protection sheet or something between sheet and mattress.) Although this fixed the problem, our children had to suffer from the bites for several days. It is not a nice experience at the start of cruise.
Our bedroom was directly below the captain's room. We could hear people walking. This room is badly designed and had poor insulation.
There were some receipts and papers from the previous guests. This means the cleaning was not done properly and the privacy of guest are not protected.

Cabin / Stateroom

1 out of 5

Ship Tip

not recommended.

5 out of 5
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