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Norwegian Jade Cruise Review to Caribbean - Southern

bkuz1594

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 5

Helpful Votes: 162

Overall rating:

4.7 out of 5

Verified Review

14 Night Caribbean: Curacao Aruba & Barbados (Tampa Roundtrip)

Sail date: February 25, 2024

Ship: Norwegian Jade

Cabin type: Inside

Cabin number: 5571

Traveled as: Singles/Friends

Reviewed: 2 months ago

Review summary

I found the staff at cruise next and guest services to be not real helpful. When I asked a question at guest services, they referred me to cruise next (limited hours open). Then I’d wait in line maybe 20 minutes at cruise next only to be told I needed to speak with restaurant reservations or even back to guest services. How was I supposed to know that “latitudes” questions regarding dinner reservations needed to go through cruise next ? I’m now Diamond in the latitudes program, but it didn’t seem to matter on this cruise. Also, the young lady at the internet desk needs a lesson in patience.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Children's Programs

No children

Service and Staff

4 out of 5

I found the person at the internet assistance desk to be somewhat rude. She seemed tired of answering what probably was the same questions and concerns. I’m nearly 70, and was not raised with computers. Besides that, the internet went in an out the whole trip.

Ship Quality

5 out of 5

Very nice and clean, I appreciate the staff anticipating the needs of the cruisers.

Cabin / Stateroom

5 out of 5

Perfect, I appreciate the friendly young man who kept my room tidy.