Never Norwegian Again!

Norwegian Jade Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3 out of 5
Verified Review
Norwegian Jade

14 Night Caribbean: Curacao Aruba & Barbados (Tampa Roundtrip)

Sail date: December 10, 2023

Ship: Norwegian Jade

Cabin type: Oceanview

Cabin number: 4600

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Happy with sailing from Tampa and intinary but everything else was subpar. Wouldn’t allow door decorating, did not include bottled water in Ultimate Beverage package, excessive gratuities ($20 a day per person) instead of $16 a day. Food was too salty and below average even. Entertainment was disappointing. Overall a waste of money. This was expressed by many others including long time Norwegian cruisers. We felt we were nickel and dimed to death! Will NEVER do Norwegian again and recommend others do the same!

Embarkation

3 out of 5
Slow even though I had completed documents for boarding online

Ship experiences

Food and Dining

1 out of 5
Cagney’s was excellent, as well as Irish Pub O’Sheans. All other meals were too salty and chicken was overcooked and extremely dry. Not satisfied with food at all. Ultimate beverage package did not include bottled water provided on all the other 45+ cruses we’ve taken. Very disappointed!

Onboard Activities

1 out of 5
Did not participate…basing opinon on those stated by other passengers.

Entertainment

2 out of 5
Prelude Duo was excellent…everything else..meh

Service and Staff

3 out of 5
Tracey, our room steward was excellent and we tipped her accordingly. Female bar servers in Magnums and Bliss were fantastic…can’t remember their names. I was ver impressed by them.

Ship Quality

4 out of 5
Yes, clean and well-maintained particularly the bathrooms.

Cabin / Stateroom

3 out of 5
Room was adequate. Had to have beds separated because you couldn’t get around edge of bed easily. Husband continually bumped his head on closed bunk bed above.

Ship tip

Choose another Cruise line. We will never be on a Norwegian ship again.

Ports of call

Tampa, Florida

4 out of 5
No excursions at all as we had been too these ports many times

Key West, Florida

4 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Seas rough…couldn’t tender in

Puerto Plata, Dominican Republic

4 out of 5

Charlotte Amalie, St. Thomas

5 out of 5
No excursions…great shopping especially with Larry at Crown Jewelers

St. John's, Antigua

4 out of 5

Bridgetown, Barbados

4 out of 5

St. George's, Grenada

4 out of 5
No excursions..excellent Wi-Fi in terminal

Willemstad, Curacao

4 out of 5
No excursion

Oranjestad, Aruba

4 out of 5
Great Shopping..no excursion

George Town, Grand Cayman

4 out of 5
Ok…no excursion

Disembarkation

4 out of 5
Liked the facial recognition established on disembarkation day
Was this review helpful? 21

14 Comments

Ruby13     10 months ago

Kids run around and rip them off anyway

mckey70hotmailcom     10 months ago

We have done 4 cruises this year with ncl and decorations on the doors were everywhere🤔

Skooby     10 months ago

Like the other poster indicated, NCL doesn't allow door decorations and I can understand why in many cases. People damage the finish and many times their decorations fall into the public hallway (what ch I have witnessed) when they go inside their cabin causing a possible falling hazard in the hallway. Thank you for your review.

Gwbigdog     10 months ago

Oops sorry 😞 thanks

javawoody     10 months ago

Appreciate the review

Niavlys     10 months ago

Tks for sharing - Sorry that this cruise did not meet your expectations

natelorip     10 months ago

Thanks for sharing. Sorry it wasn't everything you wanted it to be.

IzzyW     10 months ago

We were on the Jade in September and we enjoyed it. We like the free at sea offer. We prefer NCL over RC.

AuntPinkie     10 months ago

Appreciate your detailed feedback. Sorry this cruise didn’t meet your expectations. Hope you find a cruise line that fits your needs.

bubbles60     10 months ago

We have never felt nickle and dimed on NCL. Quite the opposite, normally we get off the ship with a bill of 0 to $25. Sorry you did not enjoy the cruise.

cruising2004     10 months ago

Sorry this cruise was not up to par.

JimOhio     10 months ago

Research would have revealed that NCL does not allow door decorations. Research would have revealed that bottled water is not included in the Ultimate Drink Package. Research would have revealed that the standard gratuity is $20 per passenger per day. Seeing a pattern here? And you claim to have made 45+ cruises? On what? The Staten Island Ferry?

karlgrgurich     10 months ago

Certainly seeing a lot of poor reviews for NCL

bhollub     10 months ago

We experienced the same disappointment. First and last cruise with Norwegian.

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