Norwegian Gem Cruise Reviews - Reviews

NCL Gem is our favorite ship! The staff is so friendly and accommodating. They keep everything extremely clean. Main Shows are like off broadway quality The lounge performances are also enjoyable Food and drinks great Doesn’t matter which port you visit the Gem is a wonderful experience

Will definitely be going back to Bermuda on a longer cruise than 5 days, and would not mind being on the Gem again except that next time will get a balcony room. Hopefully they’ll have better musicians then.

Get there as early as you can and start your cruise early. We took Yankee Trails Bus service down from the Albany, NY area. We were down at the port by 10:30am. Since we tagged our luggage, the next time that we saw it was around 1:30pm outside our stateroom door. We were on board and had our first drink in our hand by 11:30am. We had lunch and then took advantage of some to the tours that were offered. Our stateroom (8526) was ready around 1pm. The luggage showed up about 1/2 hour later. We unpacked and were able to get 2 of our large suitcases and one carry on under the bed. I had purchased an over the door shoe holder and it fit nicely over the outside of the bathroom door giving us extra room for toiletries, sunscreen, first aid kit, medications, etc... Loved the PrivaSea balcony which gave us extra protection from the extreme weather conditions we experienced through the cruise. Bed was comfy and much bigger than expected as it was more like a king size rather than a queen. All of our meals were either buffet style or at the complimentary restaurants. All meals were good and you could eat as much as you wanted to. Enjoyed several of the scheduled on board activities. My favorite was The Perfect Couple. The only let down of the cruise was when my husband's 2 tank scuba diving excursion was canceled due to a lack of interest/participation. We had purchased 2 passes for the Mandara SPA VIP Thermal Suite online before the cruise which saved each of us $29. That was one of the main highlights for us. We felt pampered and it was so relaxing. It was perfect because we were not able to take advantage of the outdoor pools and Jacuzzi due to the extreme weather conditions. The spa was not overly crowded. We had towels and bathrobes available along with refreshments. Finally, the view off the spa was amazing. Bermuda was very nice, but the weather played a factor on the first day. On the second day, my husband and I were able to visit Horseshoe Bay Beach and do some shopping at the Dockyard before heading back onto the ship. In all, we had a wonderful time and will definitely cruise again with Norwegian Cruise Line.

My 26 year old daughter and I had a "Gem" of a cruise experience. The shows and food were excellent. There was plenty of things to do. We enjoyed the ports. At Port Canaveral we booked an excursion to the Orlando Eye, Madame Tussaud's and an aquarium. There was just the right amount of time to enjoy. The private island was beautiful and we had great weather. We have been Nassau before so we decided to book a day pass to the Hilton though Resorts for a Day. It was the right choice-very relaxing. There was a nice beach, pool and plenty of chairs both in the shade or sun. The Gem is nice size ship. There are lots of activities and choices in the evening of lounges to enjoy some music. Hope you get to enjoy this ship someday too!!

It was the lowest rating we have given of our 17 cruises. The drink prices were unreal if you didn't have the drink package ($13 after mandatory tip per drink). The food was very basic and the main dining didn't have the usual "special" entrees most other ships have and were very slow service. They held some of the big activities in the one large bar instead of the Show hall which caused standing room only most times. The private island was great along with the lunch they served while there.

Breakfast Buffet was cold..shows just so so..nso..noso..nso..no straws

Women Servers need to be kinder and more patient and accommodating.

Just OK, really a boring cruise which made it restful. I'm still amazed how the ship gets bounced around in rough seas. Really sad that employees can't speak or understand English. The purple key card means nothing on board.

fue una expeiencia muy linda par mi y mis ninas me hubiera gustado que hubiera mas activitidades para jovenes, como charlas , juegos de mesas con otros jovenes y otras activitidades . de lo demas estuvi estupendo el staff las comidas , deberia haber un tiempo limitado parra el area de los warm family pool, no lo pude disfrutar porque otras personas spent all day inside the pool. pero gracias a todos por todos son muy amables .

This was my first cruise and it met my expectations, but boarding was slow and the daytime entertainment should be better.

Im just so angry with the lack of communication with me as a customer and not informing me of everything else that must be paid for..

It was the 1st time that I have ever taken a cruise and I loved the actual cruise itself. I did not like the boarding in NY as my understanding was that when you complete the online registration I would not still be standing in line for 3 hours to board. Getting off the ship was smoother but still came with disruptions from other passagners that require asistan e that chose to be quite rude and continue to push people myself included with there motorized scooters instead of waiting for the line to clear. Other than that the trip was amazing and all of the staff was curiosity and polite. I would say that it exceeded my expectations of what I felt the trip would be like.

Overall it was ok but not your best by a long shot. Someone should look into this trip. I would be happy to discuss this with someone.

All the staff were excellent, many anticipating needs !!!! Clean. Entertainer highlight. A great little group called Yael & Gabriel but playing with a clarinetist and bassist and trumpet too...then called Sunset [something?] They should go big time with style as a group!!!!

This was our 1st cruise ever & after this experience I would definetely go on another cruise. I would also highly recommend Norwegian Cruise lines

It was wonderful to do a 12-day cruise with only two sea days and every port was different and they all were good. The only disappointment was the very cool and damp weather that followed us everywhere. We love the Norwegian Gem especially for the great shows in the Stardust Theater every night. No charge and no reservation needed!

Cruise director not involved, rarely seen. Atrium not serviced by waiters, average to poor entertainment. Music too loud at shows. Crew and service outstanding.

Ship was just okay, ports were good to excellent.

Very fortunate to cruise from Quebec City to New York City at the height of the fall foliage colors. All the shore excursions we selected enhanced this experience and gave us wonderful insight into the wonderful places we visited. All the staff and crew aboard the Norwegian Gem did an outstanding job to make our cruise a memorable experience.

I would on;y do this cruise if you are looking for a bargain and new places to explore. Would not need to do it more then once. Overall we had a nice trip and enjoyed it for a great bargain.