raw chicken & broken glass

Norwegian Gem Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 58

Overall rating:

2.8 out of 5
Verified Review
Norwegian Gem

5 Night Bermuda (New York Roundtrip)

Sail date: November 10, 2018

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9516

Traveled as: Couple

Reviewed: 6 years ago

Review summary

wife had broken desert glass she didn't notice until half empty. all we got was sorry,no follow up are nothing. I had a piece chicken with blood coming out got the same thing sorry. terrible

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

2 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

check every glass you drink ouy of

Ports of call

Royal Naval Dockyard, West End, Bermuda

4 out of 5

Disembarkation

2 out of 5
Was this review helpful? 58

5 Comments

Cruisers4Lyfe     5 months ago

Thanks for sharing

DreaTrvlzAllDay    6 years ago

Oh no, I just came off that ship on Thursday. That's terrible news. Sorry that happened to you. I'd call and make a formal complaint when you reach home. Make sure you write everything down esp. Who you spoke to on the cruise ship.

onlysail    6 years ago

Demand a free cruise and compensation for your extreme distress

cruiserssandr    6 years ago

What did you expect them to do?

cruisincouple06    6 years ago

What were you looking for Full refund?

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