Norwegian Escape Cruise Reviews - Reviews

They made us feel very special especially Deepak Punia who had my sister room decorated for her 80th birthday and sent chocolate strawbeeries for our anniversary.

Internet service is bad...and there isn't much they can do. Plus its too expensive.

We had a wonderful smooth sailing to Bermuda. I was pleasantly surprised at how clean and nice the ship was. They have quality shows and the specialty dining was fantastic. The only 2 negative things were that people reserved chairs and sometimes it was hard to get a chair. Also pool is too small. It was always crowded and really couldn't get in it.

This cruise was truly spectacular; a mix of at sea days and the wonderful island of Bermuda. I was really impressed with the quality of food both in the Garden Buffet and the Manhattan Room (and Cagneys and Teppanyaki). Jerecho and Darren in the Manhattan room were amazing. July at the Atrium Bar was awesome. Julius at Moderno Churrascaria was fantastic. Ecko at the 5'oclock somewhere bar was wonderful. Michael on the Deck 17 pool bar was great and entertaining. Brent and Alfie at The District were amazing and attentive bartenders who I enjoyed seeing every day. At the casino, Hardeep, Sohan, Henry, Michael and Sharmila were great and as an amateur gambler didn't feel uncomfortable. Great cruise with amazing service.

Bermuda is a beautiful place!! We definitely want to go again, and we took advantage of the CruiseNext deposits so we can plan a future cruise with our children onnNCL!!

Never saw my cabin steward except on the first day. Was told by guest services that they couldn't help me and hung up on. Room service never answered their phones. I gave up after 15 min wait time several nights. Several times I ordered drinks and they either forgot about them or were missing ingredients. Some had 0 alcohol in them.

All in all, this was the vacation of a lifetime. If you can afford the upgrade to The Haven, I highly recommend it. It would not have been the same vacation if we had not upgraded.

Our cabin steward Morgan was great! Did not like that the so called free style was not free style. We tried to book reservations on Tuesday and everything was booked for entire week. Could not get reservations for dinner show, yet we were told by others in our group that there were empty tables. I think other people booked early and then didn't go. You need a better way to reserve spots. Not enough waiters for drinks. We plan on giving Norwegian another try.

Bermuda is an amazing vacation destination. Do yourself a favor and DO NOT spoil your vacation with this ship! It is crowded, extremely hard to navigate. If you can not walk up and down the stairs, then do not get on this ship! There are only 2 groups of elevators, one mid ship, and one aft. This causes them to be very overcrowded all the time. Look for a ship with 3 elevators. There are no good decks to see the ocean, so don't expect it unless you book a balcony. Pay for the best room you can get, besides for the shows, there is no were else on this ship to be besides for in the room. Better yet, just buy a different ship!

I am mostly writing to WARN people about the cash back bonus offered by . You have to jump through a lot of hoops and it is specifically designed so that you forget to jump through the hoops EXACTLY as they say! And then they purposely DO NOT send you a reminder email to help you remember to sign up during the very SMALL window of time. For instance, I booked the cruise in February, but you can't sign up for the cash back until 21 days before your cruise and they do not remind you of this! It just feels deceptive when my travel agent who is suppose to be my advocate, doesn't really help me get the best out of my cruise. PLEASE set up your own reminder!! I have noticed other travel companies offer cash back benefits so ask ahead on what is required and how they go about helping you get these bonuses they use to lure you in.

Great vacation on a family friendly ship! Awesome staff!

Our experience was a wonderful one. From the moment we checked in at the terminal in NY, the associate was very friendly and helpful all the way to the end when we came back, when we disembarked back in NY, the staff was fantastic. The entertainment director was great, our cabin steward Arnold was very friendly and accommodating, the morning "coffee guy" it really brighten our morning, we looked forward to see him every day, the girls offering the bake goods were great too. We for sure will recommend this experience to our friends.

I will say that almost everyone I spoke to on this cruise who has cruised NCL before has agreed to never take this ship again. It didn't live up tot the great customer service that the other ships have given us in the past. If you are traveling with adult children under 21 good luck! We have a family of 3 boys who are 18, 18 and 19. My oldest had his girlfriend with and she is 20. When we booked we were told that NCL policy has changed and you have to have an adult (21 or older for NCL) in a room with each child(under 21). In our case we didn't want to be cramped and my kids are adults in our eyes and wanted 3 cabins. One for my oldes and his girlfriend, one for my twins and one for my wife and I. They had us book it so that my oldes was in with me, his gf in with my wife and the twins were in a room that had an adjoining door to my cabin.

Great trip and overall experience on the trip. The crew and staff were the best as well as the food. The port of call was excellent with one of the best islands ever visited

The cruise was excellent. We all enjoyed ourselves. Great destination, beautiful beaches. We could have been in Bermuda for 4 days if possible and less time on the ship.

we had a wonderful trip and the crew of the escape was exceptional

Had a great time. Ship is huge and very noisy at times. Hard surfaces accentuate sounds of voices, scraping chairs, etc. Overall however, once you acclimate, the Escape is a fun experience

Best cruise we've ever taken. We had no idea Bermuda is so beautiful!

Both ships have a lot to offer but I feel the Anthem was a better choice because of the food, the beautiful adult area, and the cost of the tours being more reasonable.

Great time!! Great weather!! Great cruise!!! Highly recommend!!!