great cruise; poor travel agent service!

Norwegian Escape Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

4.5 out of 5
Verified Review
Norwegian Escape

7 Night Bermuda (New York Roundtrip)

Sail date: June 17, 2018

Ship: Norwegian Escape

Cabin type: Suite

Cabin number: 18110

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

I am mostly writing to WARN people about the cash back bonus offered by . You have to jump through a lot of hoops and it is specifically designed so that you forget to jump through the hoops EXACTLY as they say! And then they purposely DO NOT send you a reminder email to help you remember to sign up during the very SMALL window of time. For instance, I booked the cruise in February, but you can't sign up for the cash back until 21 days before your cruise and they do not remind you of this! It just feels deceptive when my travel agent who is suppose to be my advocate, doesn't really help me get the best out of my cruise. PLEASE set up your own reminder!! I have noticed other travel companies offer cash back benefits so ask ahead on what is required and how they go about helping you get these bonuses they use to lure you in.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

The high stars are mostly because we stayed in the Haven. Based on observation only, not actual experience, the marks would have been much lower if we had NOT stayed in the Haven.

Ports of call

New York, New York

5 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 16

7 Comments

scorp112    6 years ago

Thanks for the info

bluemoonies    6 years ago

What are you talking about???

savaryhazell    6 years ago

Following

JanetAndLarry    6 years ago

When you copied and pasted this “review” you forgot to add the cruise line in after “offered by” ..... troll

viviennepagano    6 years ago

That’s on your travel agent not the cruise line and most cash back offers you have up until 21 days before to sign up You can actually do it when you book your cruise that’s what I do and I have 3 cruises booked through the end of 2019 all have cash Bach and all have already been completed with the sigh up

HalfHand    6 years ago

Get a new travel agent, they should be working for you.

DreamCatchers    6 years ago

This wasn’t through the cruise line right? Sounds like a travel company second party deal.

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