Norwegian Escape Cruise Reviews - Reviews

Another fun NCL cruise with fantastic entertainment. Embarkation and disembarkation were very smooth.

The cruise was one of our girls trips: 3 generations! It was the best cruise we’ve taken and we have so many beautiful memories to treasure.

It was a great cruise overall and there was never a dull moment. We made memories that will last a lifetime.

Had good time because my family was with us. Otherwise not emnough things to do while at sea. Need more shows

We thoroughly enjoyed our experience aboard the Norwegian Escape and look forward to our next cruise! Don't trust 's promise for OBC as it will not show up! I filled out the OBC credit application (yes, you must submit an application for the credit that is advertised) and received confirmation over 60 days prior to sailing. I then called prior to the 21 day cut-off and was assured the credit would appear 7 days prior to sailing. When it did not show up, I called who stated it would be credited 24 hours prior to sailing. I called again when it did not show up and was told it would show up when I boarded. Onboard, the crew stated accounts would show OBC the next day. Once out to sea, it is extremely challenging to reach and I used 96 minutes of my 250 "free" minutes trying to contact who told me to write a letter after the cruise for reimbursement. I will personally never use to book a cruise ever again. I had printed all my confirmation correspondence and the ship's staff could see it should have been posted, but could not do anything about it since did not follow through with sending the OBC to them. I will be going directly through NCL in the future; besides, if the price ever drops, NCL makes it up to you by awarding OBC for the price difference that they actually have control over! We met other cruisers who experienced the same thing...it seems to be a strategy for to make it as difficult as possible to receive the OBC that lures you in to book through them!

Great overall trip! This is our fourth time on Escape and we would do it again!

It was our second cruise and our first time with Norwegian. We preferred Celebrity across the board on all points but it is more expensive.

The check in was quite disappointing. Was not able to eat right away.....ship had to refuel or so that's what we were told. This appeared to be very unorganized and I was under the assumption that my tips and gratuities were all paid in advance.

it was a very solid, enjoyable cruise. the staff was wonderful, the entertainment terrific, the food excellent, and the ship pleasant. there wasn't good options for the excursions we wanted - either didn't have them or were so much more expensive than the ones we booked ourselves. it would be nice to have a drink package that catered to occasional drinkers rather than only for the frequent ones.

Overall, the Escape is a great boat with lots to keep the whole family busy. Super for solo cruisers too. Enjoyed the experience.

Fairly typical cruise experience - I think that I prefer somewhat smaller ships

Some services are arrogant, even deceive. When I booked tickets, it provides some bonus, but i didn’t get what they promised.

The cruise was great. The ship is nice and the service was great and also the food. Embarkation needs more improvement, other than that we always like Norwegian cruiseline., because of the sevice and the employee are very nice and pleasant to talked too.

Been on many cruise The staff on this one was by far the least friendly

The cruise was amazing the some of the staff over at were more helpful than others. I literally got into an argument with a staff about the what was included in my package when I had all of the fine print in front of me. That was the only downside to my entire vacation having to sit on the phone with a grumpy customer service rep. I did end up hanging up and calling back and speaking with another rep who helped me right away she was amazing.

JUST OK TOO MANY PEOPLE AND VERY CROWDED. LONG LINES ONBOARD AND DIFFICULT TO BOOK ENTERTAINMENT AND THE TENDER IN COZUMEL WAS HORRIBLE

Truly enjoyed it and bought a NextCruise deal. Can't wait to do it again and sail on NCL!!

This was out first cruise. We travelled with 6 others who are very experienced at cruising. They did not care for the ship - said service wasn't as personal, and felt common areas were too small for the amount of people on board. We all agreed that the food was amazing at all the restaurants we ate at.

Haven Suites are amazing and the staff on board were very accommodating. Back office had several issues with billing.

We had a wonderful time and are hooked on cruising now. This is only the second one we've done and had an amazing time. Other than the people in the cabin beside us not following rules and smoking on their balcony which ruined us having our door open to enjoy our balcony since my boyfriend is allergic to smoke.