Norwegian Epic Cruise Reviews - Reviews

I hate to be a downer, but one can do much better on other ships. The layout of this ship does not accommodate the number of cabins they have. This really squeezes the non-reservation strategy. The layout requires you to walk back and forth, up and down, through the casino constantly. There is a lack of "sandwich shop" and "pizza place" style dining options which forces you into either the buffet or a small section of centrally located (difficult to get to without central elevators). The buffet is mediocre, so it doesn't address the issue.

Being my first cruise, I wasn't sure what to expect. Overall, it was a great experience, however, we weren't able to stop at Great Stirup. The ship was rocky a couple of nights due to wind/waves, but it wasn't terrible overall. NCL was great and we will definitely book again.

I felt "freestyle" was a bit of a misnomer considering the lines to get drinks or get into the included dining options.

Not type of rooms to share with children could be awkward with weird bath setup..

Personally, I wouldn't go on this ship again as it was focused on alcohol and we don't drink.

Work on procedures for seniors who are handicap getting. on the ship who need wheel chair assistance.

The cruise was very enjoyable. Met some Nice people.

We will never cruise NCL ever again, and will share this experience to hopefully stop others from spending thousands and having such a horrible cruise.

I was glad to be on vacation and not have to work, but the ship itself was very disappointing. This ship needs to be taken out of commission or downsize the amount of people by about 1500 so you can maybe enjoy the ship. Again the venue is too small for the amount of people on the ship

In summary, the EPIC has tainted 12 years of loyalty for us with NCL. We have absolutely loved every other ship. We do prefer the Breakaway + ships - but have loved every other cruise we've been on with NCL. That said, I'll reiterate the title of the review - a bad day on a cruise ship beats a good day at work. We love NCL - we love the Haven, and will continue to choose them. After we sent a message to NCL shoreside leadership, they took good care of us so nothing to complain about there. In the Haven, our Concierge (Aza) and Butler (Dennis) were amazing. The Cruise Director (Daniel) is also incredible. I don't recommend the EPIC - but I do recommend Norwegian.

I hope my next cruise on Norwegian is better or I'll select another line.

Won't sail on the NCL ever again. The newer ships are too crowded and there are not enough shore excursions or dining slots for everyone to enjoy.

Wonderful adventure and great time at sea. Would recommend it highly.

Given the war in Israel and the change of itinerary things went fairly well. The ship was at 1/2 capacity due to cancelation of Israeli ports. The Epic Haven is excellent!

we asked to speak with medical person about being sick and asked for covid test - were told anything would cost $200++++ what a rip off. The boat did not want to know all 5 of us got covid???

Cruise was ok, nCL should have cancelled the cruise due to Israeli Hammas conflict!

Despite the embarking problem, we had a fantastic time. Be ready to walk a lot Music on ship was great. Great Salso band.would have like some country music Great entertainment.

We suggest you get clear directions from somebody regarding souvenirs and gifts(if you can), the security wouldn't give us this information when asked, it isn't posted (we took pictures) , even the CS won't comment regarding clarification. We asked CS desk twice for the prohibitive items list as the first request they were refusing. They use the clause of Security can deny items (but not state what items) to cover themselves to do or say whatever they want up to and including harassing you or in my case threatening to leave you at port for inquiring about it. Even the staff told us everything is allowed as long as they don't see it, what sort of answer is that?

Bad ship overall experience and rooms not comfortable. We will not sail ever again on the Epic, and would thing it twice before sailing again with NCL. In Livorno, the process of getting off the ship was awful. No crowd control at all. It was a big mess

We enjoyed our second cruise on the Epic but this time with Marseille, Corfu ad Trieste that were included in the 8-day cruise out of Barcelona.