Work on procedures for seniors who are handicap getting. on the ship who need wheel chair assistance.
Embarkation
1 out of 5
My husband who needed a wheel chair was forced to stand till we got thru check in and security and then walked thru entrance to finally get wheel chair to be pushed on ship, then had to go to customer service to get the wheel chair we reserved.Long wait for this to happen, they brought him a wheel chair that the foot was broken, claiming the only one they had, 2 days later they brought us another one, that the the brakes didnt work,took another day to finally get one that was very old but did finally have brakes.
Ship experiences
Food and Dining
5 out of 5
Great, servers were great
Onboard Activities
3 out of 5
hot tubs were only lukewarm.One pool was closed,which made the other pools very crowded.The kids area was great.
Entertainment
5 out of 5
The shows were awesome
Children's Programs
5 out of 5
Awesome
Service and Staff
5 out of 5
Most of the staff were overly eager to make our cruise very enjoyable.
Ship Quality
4 out of 5
Pools and hot tubs could have better
Cabin / Stateroom
5 out of 5
Very clean, really enjoyed the balancony. our room steward was excellent.
Ship tip
Already have shared our experience, and several friends are looking to cruise with you
Karl, NCL is notoriously remiss with wheelchairs. You would think since we reserve ahead of time they would have an idea the amount needed before embarkation. If you bring your own, then someone other than NCL needs to push it. There's no way I'm relying on my 76 yo husband tp push me up the ramps. What if he has a heart attack doing so?
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