Norwegian Epic Cruise Reviews - Reviews

The ship left and arrivfed on schedule.  Our cabin was as expected, and the cabin service was excellent.  However, information for using the TV and other items in the cabin was not available in the cabin.

The food was acceptable, but lacked varity after the first few days.  There is insufficient seating in Garden and the complimentary restaurants.  This is a major promlem at the Garden.

The entermainent included some good shows, but others were weak.  We would have enjoyed one good show per night either before or after dinner.

There was no problem with transfer of our luggage.

Overall it appears that space on this ship was alloted based on the revenue that it could produce.  We had rather pay for the trip upfront.

It was very nice ship the Epic.

I do like insid of intrio as most place, especial the mini suite as we staid

with my two of niecs they real like it. 

I am cruises most 2 times a year of  noewegian and royal caribbiean,celebrity

most ship is very friendly but not Epic .... little  disappoint to say.

 I love EPIC,,  I hope I can see nice a smiling face next time.   KS

Having a living room meeting place for solos was so helpful. Our expert leader made dining together easy.  I also had great assistance from the service desk. A nice young lady (sorry not to have gotten her name) when above and beyong to call Delta to insure I had assistance thru the airport.  Instructions were clear and disembarking went smoothly.

A typical cruise, bUt excursions were challenging.  You just can't see much with your time.  Too much time spent on the bus to get from point a to b.  They shouldn't  really book multiple city tours on one excursion.  Too much traffic and not enough bathroom to accommodate all the tourists.  The cities are flooded with thousands dog people at once with the big ships!

My husband and I just got back from the Western Carribean on the Epic. Amazing trip.first, let me say you never felt that there were almost 7,000 passengers and crew on board. The staff was professional, accomendating, and very friendly thruout the trip. The excursions were amazing thru Cruises only. They were organized and very prompt. We were always brought back to the ship in a timely fashion with no worries of missing the boat. Our balcony room 9181 was great and had so many beautiful views. From the entertainment to the socializing we never felt bored. So many things to do... The food was good but, to be honest have had better on other ships. Embarkation and disembarkation went very smoothly. The crew was always very organized and visible if you had any questions. Again, had an amazing time. We sailed from Barcelona round trip and would definitely consider this trip again..

Loved the free style cruising. My wife and I had our own table next to a window most nights. We were taken care of by great people. 1st oops, we have cruised on Royal Caribbean 4 times and one night we didn't have the same waiter twice and when it came time to get dessert or a second drink no one was around to serve us. Had it been on RC we would have know who to get ahold of. Very unhappy that night. Our excursions were booked through Cruise.Com and they were great. Small manageable group with great guides. Fantastic. Airfare, what a disaster. I didn't like having to wait till so late to fine out what our schedule was. Delta was most unhelpful. In either direction from Atlanta to Rome and back did they seat my wife and I together. We were left to negotiate with other pax to get seats next to each other. I hate Delta now and if we are to do it again we will book our own seats. Delta really ruined the start and end to our vacation.

10 dollars for a glass of Meridian Chardonnay. Bad food and crowds in the free restuarants. Sky high excursion prices. Too many kids and too much noise. The food in the Cirque de Soliel show was awful. Other than those items, ship was very nice. Adult pool was nice to get away from the kids. Better food in the restuarants that you pay for. Won't go on this cruise line again. Price for the cruise was low but everything adds up fast. And the cabins are tiny.

Entertainment was repeated. Food was satisfactory, not exceptional - menu was even repeated one evening. Desserts unimaginative. Too many onboard activities were at an extra fee. Employees onboard were exceptional, almost every employee greeted us and were extremely courteous. We had an inside stateroom that our steward kept very clean. But it was quite small - my wife and I could not get ready at the same time without bumping into each other. We have traveled on 12-15 cruises, and this was probably our least favorite.

Cruising on the Norwegian Epic to visit Europe was an outstanding experience. The cruise staff was diligent in providing detailed information about things to do at each country as well as port arrival and departure times. The cruise offered bus services to the train station which allowed for access into the city of destination. If touring a with an official tour group and for some reason the group has a late return due to a problem the cruise ship can be notified of the emergency. The ship is freestyle cruising which takes adjusting, because you are obligated to arrange dinner times, show times etc. Shows often filled quickly, I recommend booking prior to cruising or immediately upon boarding the ship. The Manhattan Dining room often had a line for dinner, and a wait as long as 20 minutes. I really enjoyed the Blue Man group, but other entertainment could be better. I have cruised with Capitol Jazz and spoiled by the outstanding level of entertainment offered. After ending a cruise with Capitol Jazz, I left having enjoyed the Ports toured as well as the outstanding entertainment. Some evening party events were scheduled for the H2O which is on the upper deck outside, so if cold or rainy there was no other accommodation.

My experience was excellent great food great staff from embarking to disembarkement I would recommend to anyone My wife was excited about the trip she has been telling everyone music was good but you need some reggae in the mix

THIS CRUISE SAVED OUT VACATION, AS WE WERE NOT IMPRESSED WITH ROME. WE HAD A WONDERFUL TIME ! SECOND TIME WITH NORWEGIAN, FIRST TIME ON THE EPIC. GREAT BOAT ! LOTS OF ENTERTAINMENT OPTIONS, DANCED EVERY NIGHT AT A DIFFERENT LOCATION. FOOD VERY GOOD, BUT NORWEGIAN IS MOVING AWAY FROM FOOD INCLUDED. THEY SEEM TO BE CHARGING NOW FOR MANY OPTIONS. $5.OO FOR PIZZA AND CHARGING FOR ROOM SERVICE IS CHEAP AND PETTY. THEY NEED TO CHANGE THIS. THE CRUISE DIRECTOR WAS EVERYWHERE WE LOOKED AND REALLY HELPED EVERY NIGHT BY WATCHING ON THE TV INFO. THE TECHNOLOGY USED TO KEEP US INFORMED WAS VERY GOOD ALSO. WE SAIL TWICE A YEAR AND WILL WAIT FOR THE EPIC TO RETURN TO FLORIDA.

Not enough entertainment Service in main dining rooms was poor Ship was very clean Stateroom person was excellent Overall, just not enough to do while on board

The Ship was very impressive. Hard to believe something that big floats. Crew was really friendly. Lots to do on the ship and off. Great way to see the World.

EXCELLENT SERVICE, FRIENDLY STAFF, WONDERFULL SHIP AND GOOD FOOD WITH LOTS TO DO AND LOST OF ENTERTAINMENT - WHAT MORE CAN YOU ASK? PROBABLY LESS SHORE EXCUSIONS NEXT TIME TO SPEND MORE TIME OF THE SHIP!

The Norwegian Epic Mediterranean cruise overall was a good experience. Staff members on board the ship were excellent!! We really enjoyed meeting, talking, and finding out things about them and their lives on and off the ship. They were always courteous, professional, and ready to serve. The food was ok. At times it was very good and some dishes were rather bland and uneventful. I did like the fact that we had to pay an extra $2.50 for fresh squeezed orange juice or regular sodas. The entertainment was not good. We struggled to find something that was worth seeing that was complimentary. Ports of call was good and the disembarking process went very smooth.

We stayed on the EPIC for a Med cruise the last week in June 2013. We booked the Haven Suite 17027. Don't book this room. It is directly under a sundeck and staircase. Every morning at 6:30 AM we were awoken by the crew un-stacking lounge chairs and dragging them around the sun deck. At 10 PM the deck in closed, but not locked. Teenagers hang out there unsupervised to all hours of the morning running around and the noise keeps you up until 3 AM. If you book the French restaurant, make sure the circus isn't going on above you. It is like you are eating in a bomb shelter is it is. Literally the tiles will fall off the ceiling while eating.

The ship was nice, the room great, the organization for embarking and disembarking was great. Was nickel and dimed!!! 10 restaurants were pay for vs. 4 that were part of the cruise. Since there was not set time for lunch dinner, don't see the same staff thus there is no relationships which made the service really sub par. Even the room person was not that friendly. I have been on about 8 cruises and this one had poor service and food. Even 1 of the "Pay" restaurant's food was subpar. Staff get auto tipped thus service was poor. I would not recommend this cruise.

There were many thing about the cruise experience that could have been better. The first is the internet café. It was over priced and the computers were slow which increased the amount of money you were charged. Secondly, we were informed that on our last day we could pay cash for our balance. However, the ATM machine was conveniently turned off. There were no power outages. The next is the Mandera Spa services that we received. Staff member Farah was exceptionally professional and my sister really enjoyed her spa time. However other staff members were not so professional. I received a hot wax of my chin which the cost was $15- that is reasonable. She said she wanted to shape my brows. She plucked a few only a few hairs of my eyebrows and charged me $50 for that. That is outrageous. It is my fault that I didn't say anything about it sooner. The receipt kind of through me off guard. Further, the spa did not inform us neither was it visibly published that if you can not keep a spa appointment you will be charged 50% for the service anyway. I know the spa is separate from "Norweigian" however, they are operating a business entity on the ship and should be more flexible to customers who have legitimate excuses for not keeping appointments. What women doesn't want a spa treatment? I had a reasonable excuse why I couldn't but the assistant manager didn't want to hear it. I was exhausted and my feet were swollen like two balloons from walking on cobble stones and hills for 4 hours. I was then told to come and speak with the manager of the spa, which I had to walk so far from my stateroom to get to. The manager and I came to a resolution and she was professional and helpful. The Assist. Manager was rude to me and my sister. Fourthly, the "washie washie" girls who sprayed you when you entered any eating establishment and at the entrance of the ship. They did not give you an opportunity to manually hold your hands under the sanitizer machines that were there. They just rudely sprayed you as you came in. Norwegian did not inform us on their website that this would be taking place. I understand that it is convenient and hygiene is important, however violating a person's personal space is unacceptable. Next I had put some items in the refrigerator. When I came back to my stateroom the refrigerator was locked and my items were left out to spoil. Why????? Again we were not informed that the cleaning staff locks the refrigerator. When booking my stateroom on that was one of my request to have a functional refrigerator so I can put my things in it. I do not drink alcohol only shifted it to make room for my things. The cleaning crew was apologetic and the manager even called to apologize and he explained that this was procedure on the last day to lock the refrigerator. Again, we were not informed in advance of this procedure. Lastly, the ship had a lot of children on it. Running into people taking over the pool area. The adult pool was so small and crowded at the back of the ship, a little tiny space you could enjoy because you had to walk between two ping pong tables and watch out for flying balls. We never got in the pool. Next, the gratuities charge. This charge should be included in the package not in addition to the total cost of the expensive cruise. We were informed of this in advance but it would have been nice to included with the package just like the insurance. No one wants to go on vacation and have additional fees added at the beginning of the trip, and then additional charges for restaurants as well. The accommodations were tight but clean. Lastly, there were some good things about the ship. The crew was excellent and efficient. Our staterooms were clean and the linen was clean and smelled good. The food was excellent, the music and performers, such as Nathaniel the piano player and singer were talented (give him a bonus), and the activities were fun and great. The cleaning crew of the stateroom always greeted you and called us by name. We were impressed that a ship can have three cruises at one time. We've never experienced that before and were impressed with that. All of the staff had smiles and were working very hard to make everyone on board's experience pleasant. In the future I will be more proactive to find out more about the policies of the ship and additional fees.

1. Very good foods and room service as well, friendly staffs, guest service is good, nice staterooms and sun deck 19 is so great. 2.Allowed smoking in casino area is not good, not so good entertainment. 3. We do hope to cruise again in Norwegian Cruise someday. 4. I would recommend this cruise to some of my friends.

This cruise was taken for the itinerary and the fact that it was "round trip". The Epic was a larger ship than I generally care for, but the fact that it was aimed at a younger age group felt OK, as I was traveling with my 18 yr old granddaughter. Overall, service was very good, but everything was crowded and noisy. I was disappointed in a few things such as almost no library, just one bookcase, and there were no church services.