Disappointing Cruise line

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 16

Overall Rating:

2.0 out of 5
Verified Review
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail Date: June 23, 2013
Ship: Norwegian Epic
Cabin Type: Suite
Traveled As: Singles/Friends
Reviewed: 4 years ago
The ship was nice, the room great, the organization for embarking and disembarking was great. Was nickel and dimed!!! 10 restaurants were pay for vs. 4 that were part of the cruise. Since there was not set time for lunch dinner, don't see the same staff thus there is no relationships which made the service really sub par. Even the room person was not that friendly. I have been on about 8 cruises and this one had poor service and food. Even 1 of the "Pay" restaurant's food was subpar.
Staff get auto tipped thus service was poor.

I would not recommend this cruise.

Food and Dining

1 out of 5
restaurants were sub par

Onboard Activities

3 out of 5

Entertainment

3 out of 5
you had to pay for acts

Service and Staff

3 out of 5
was adequate

Ship Quality

5 out of 5

Cabin / Stateroom

room was awesome

Ship Tip

Breakfast at the Garden is good and so is lunch. Rest of the restaurants that were provided was not very good. The service staff was poor because they don't have an incentive to be nice. You don't have a set schedule for dinner and they are auto tipped.
10 restaurants cost and only 4 free

5 out of 5
5 out of 5
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