Very Disappointed in services, too many people. TOO BIG!
Norwegian Epic Cruise Review to Europe - Mediterranean
12 Night Grand Mediterranean (Barcelona Roundtrip)
Sail date: November 10, 2019
Ship: Norwegian Epic
Traveled as: Singles/Friends
Reviewed: 1 year ago
Review summaryeven with bad weather - the ship is too big with too many people! It felt like a "cattle call" with no personalization other than the cabin steward - ship not prepared for rain everyday. 2 Spa appointments were messed up at the spa desk - 2nd time I was over charged, which I had to correct, and the service was not performed as advertised with no explanation Never again! Charges for everything -and then some -not reasonable -felt like being in Vegas--with no class or style anywhere-Daily news was poorly written with incomplete information on daily schedule!!!
Food and Dining
first appointment was not honored. i got there early and was told to relax in one of the heated chairs and they would come get me. They never came to get me and i went looking and it was too late at night to honor my appointment. 2nd time i booked the special, the room and towels were cold, i was charged $10 too much and did not get the exfoliation as the package said I would have. I was told my skin was too cold !!???!!
Service and Staff
Cabin / Stateroom
Don't go ---- it is too big for them to manage properly!
Ports of call
Valletta, Malta Did not visit port
Mykonos, Greece Did not visit port
Palma De Mallorca, Balearic Islands Did not visit port