Norwegian Dawn Cruise Reviews - Reviews

The cruise experience was fair but not what I expected of Norwegian. I have cruised with five other cruise lines and would take four of them over Norwegian. I also did not like my booking experience through BJ's. My agent never responded to emails or replied to questions left to her voice mails. She wasn't even aware that BJ's offered their own excursions!

If I take embark and disembark out of the equation, it was a great cruise. Nothing overly spectacular, but just a nice, relaxing cruise.

I totally enjoyed the cruise. It was fun, exciting, beautiful. Just loved it!

The western Caribbean trip was great ship and crew were absolutely fantastic

Awesome girl trip!!!! Met some really fantastic people that made it amazing!!

This was our 3rd Transatlantic cruise, our first with NCL. I highly recommend transatlantic cruises. This one was very reasonably priced, had a fairly liveky crowd, great itinerary and a comfortable , uncrowned ship.

We throughly enjoyed our ship the Dawn. The staff is so warm and friendly. Excellent service everywhere. Can say enough about the itinerary and ports of call.

The excursion desk needs to be open longer hours. There was constantly a long line waiting to speak to someone. They were a little disorganized.

We are experienced cruisers, (Sapphire level Latitude reward members with NCL). This cruise was the worst. As other reviews have commented, there was NOTHING special about it, the crew was non-energetic, simply going through the motions of a normal work day. Cadre staff walk around like "superior beings" not smiling or greeting customers and never trying to "lead by example" in helping new staff (which of course is due to the pandemic). Moral on this ship must be at an all time LOW, and the customers saw it and felt it!

We had looked forward to this cruise for a few years. Having the first port cancelled was a bummer - then having ALL 3 Scotland stops cancelled and spending days at sea was more than disappointing. We have opened a case and expect some kind of refund for 4 missed ports. Now, we have to spend a lot of money to replace the Scotland visit. It seemed like it was everyday business for the staff - it was just an announcement - no sense of empathy that people saved money, took vacation time, etc. to participate in the cruise. Please Note: Because 4 ports were canceled, the overall rating of this survey does not reflect our true rating of the cruise - it would be much lower.

NCL is clearly NOT recovered from COVID. One person I met had sailed with them 51 times and said this was the worst cruise ever and considering a new cruise line.

Disappointed that the Portland UK port was cancelled. We had a tour to Stonehenge planned. Very disappointed that all three ports in Scotland were cancelled. We had two prior trips planned to Scotland that had to be cancelled. This was our third planned trip. My cousin decided to join us on this trip to bring her father's ashes to Scotland. On the day we were scheduled to be in Kirkwall would have been her father's 90th birthday and that's where she planned to lay his ashes to rest. Very sad and disappointed.

Loved the ports. The ship was very clean. Very easy to get around The food was ok including our visits to Le Bistro and Cagney's Enjoyed the variety of entertainment. The dance floor in the Bliss Lounge is simply too small. The front desk staff were very helpful. Our massages were good.

Ports of Call was highlight. Boat time not so much. Normally I enjoy both

I will think twice in the future with my friends about rebooking. Also the flights they book us on were horrible. Never any direct flights on one that took 10 hours to get to our destination. Never again will I trust them with my air ticket.

I will not be cruising anytime soon. got Covid. NO social distancing, minimal mask usage. even though all had to be vaccinated, with the high rate of people getting the current variant, more should have been done to keep the customers safe.

The cruise was very port heavy which I like but I would have preferred the sea day in the middle of the cruise rather than the beginning. The ship is small which I prefer but the layout is better on some of the other NCL ships.

my biggest gripe was the embarkation, we paid alot of money to have priority and was told that there was no priority. so don't waste your money, thinking you can bypass the lines because in Amsterdam you just can't.

We enjoyed the cruise so much because of the beautiful wheather, the ship where there were just 900 guests instead of 2300, the food and drinks, the Ports…. We loved it!

We booked the "Deluxe Owners suite" like we typically do. We also made an offer to upgrade to the 3 bedroom Garden Villas. We had no communication from Norwegian if our offer was accepted or not until later in the day (4pm) when we got on the ship. Would have been nice to get that news before we got there. I think they should make it a bidding process instead of making an offer.