Disappointment Plus

Item: Norwegian Dawn
Rating: 2.7
Author: seniorcuiser

Norwegian Dawn Cruise Review to Europe - Western Mediterranean

seniorcuiser

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

2.7 out of 5

10 Night Mediterranean (Southampton To Rome)

Sail date: October 15, 2022

Ship: Norwegian Dawn

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We are experienced cruisers, (Sapphire level Latitude reward members with NCL). This cruise was the worst. As other reviews have commented, there was NOTHING special about it, the crew was non-energetic, simply going through the motions of a normal work day. Cadre staff walk around like "superior beings" not smiling or greeting customers and never trying to "lead by example" in helping new staff (which of course is due to the pandemic). Moral on this ship must be at an all time LOW, and the customers saw it and felt it!

Embarkation

3 out of 5

Nothing special, no excitement exhibited by staff to welcome us on board

Ship experiences

Food and Dining

2 out of 5

Speciality restaurants were very good. The Garden Cafe, especially breakfast, "warming items" were typically cold, even though we told the chef's, on hand, to please monitor the items.

Onboard Activities

3 out of 5

We're seniors and don't utilize these offering.

Entertainment

2 out of 5

Every venue of music was too loud!

Children's Programs

Retired, no kids

Service and Staff

1 out of 5

Ship Quality

3 out of 5