Norwegian Dawn - Reviews

Expecting a small ship experience will not lead to disappointment. The ports are fun. The food is mediocre. The shows are good. Norwegians freestyle is nice. The small ship benefit is there is always room for you, whether a lounge chair, a place at the pool at Harvest Caye, and usually in the dining room.

Wonderful and relaxing cruise. The ports were clean. First time at the ports we stopped at. Not fond of the tendering at Roatan Bay and Harvest Caye as it takes a while to get on and off and waiting etc. Met some fun folks and the staff and crew are so accommodating and welcoming. Love the Dawn and the mini-suite balcony

This repositioning cruise was good with lots of things to do and a lot of fun and interesting ports of call and we only had a couple of issues

Once we went to the cabin we had book 5082. We saw that there was a 3rd bed built into the wall on once side of the bed we were using. We saw no indication from pictures nor had we been told that this room was for 3 people. The first morning, i bent to pick up something that had drooped off my nightstand and smacked my head on the metal frame of the extra bed. I saw stars. Went I went to customer service to see if something could be done, I felt this was a dangerous situation and position for this extra bed; I was told the ship was full and that the extra bed could not be removed. Did I need medical assistance?!! Luckily at that point I did not, other than having a sore head where I had banged it. The next day the safe in our room gave us an error messaged when we went to open it. I called guest relations again, and informed them about the safe and asked if someone could come unlock it. I was told that these safes were problematic and would need to be drilled out. Once drilled, they would no longer work. Crew came in and drilled out the safe that had all our cash, credit cards, jewelry and passports. I called guest service again and asked if NCL would now be responsible for our valuables since we no longer had a safe to use and was told I could come down the main desk and use their safe. Really??? then every time I needed any jewelry or cash, I needed to come down to the desk, wait in line and then decide what I wanted to wear or how much to take? After speaking to a few of the other guests, they informed me that they were without use of the safes in their rooms as well. Terrible!! overall ... we were very disappointed in NCL.

This was a trip of a lifetime and Norwegian really made it special! Having cruised Celebrity before our expectations were low. Norwegian exceeded our expectations and is now our cruise line of choice!

excellent cruise, great ship with excellent crew. great itinery

My first NCL cruise in steam boat was in 1987. This Dawn has the best of port of calls, staff(maybe captain) over PA system explains panama canal in very detail, I give him 5 stars.

Boarding the ship was awful, we waited three hours to board due to ship not being ready and computer failure. We were told that when we arrived to the ship we could get two different beverage packages due to one cabin member being a diabetic, we were not told that we needed an original document stating so, as a result we had to purchase two drink packages were one one of us drank alcohol. After day two of the cruise we were served the same food for the balance of the cruise which became dried out and stale. We were served Chinese food most of the trip for lunch and dinner. There was basically no entertainment or things to do because the daily fliers were wrong and there were no announcements telling us what was going on or where the things that did happen where they were taking place. We were served cold food when it was suppose to be hot. I was in one of three cabins with other family members, one of the other cabins had a bathroom drain backup and all they did was wash it back down the same drain, no-one came to properly clean it or sanitize the bathroom floor after that. I will never use this cruise line again or recommend it to anyone, as a matter of fact everyone that has asked me about this cruise was given the same report as I am telling you now. Thank you for a miserable time.

Was ok experience. Nothing memorable except horrible embarkment and lost luggage.

cruise was ok, not my choice for an itinerary in November as weather can be unsettled.

It was a fair cruise. Would not sail the Dawn again.

Horrible. Please do not go. I took videos that can not be uploaded showing you that the toilets didn’t work 4 times.

This was a unique cruise out of New York. We met people from all over the world. The islands were fantastic and the weather was perfect. We saw the best islands in the Southern Caribbean. You cannot beat Aruba, Bonaire, Curacao, St Lucia, St Kitts, Barbados, Grenada and St Thomas. Highly recommended.

It was wonderful. food was delicious and thanks for adding endian food for lunch. we really enjoyed it. House keeping was excellent. waiters were very respectful and efficient.

The F and B manager and her staff made this the best trip we have taken especially on my wife’s 50th they sang to her and the chef made cake for her that we had after dinner in the restaurant!! They were great to her and she was so happy!!! NCL staff was great!!

There were too many negative things on this ship which we never experienced on the other cruises we were on. I do not recommend the Dawn until these problems are rectified

Worst part was the food. Not even Fresh Hamburgers. Cost for Hot food in the Room.

Great itinerary, but food was hit and miss, too difficult to get reservations for Venetian and Bamboo restaurants waiters were super, show great, captain introduced himself at end?

Cruise was great. Bar tenders ignore you a lot, stand and wait far to long for acknowledgement...(that’s not good).. food so so but the ports are great.

This cruise was a big disappointment. On board customer service was terrible at Guest Relations if you had a complaint or were dissatisfied. The Quebec City port was a disaster. We missed PEI and our compensation was $9 each....ridiculous.