Norwegian Dawn Reviews

Have been loyal NCL cruisers over time, no more. Recent cruise to Bermuda re assigned to Maritime Canada!!! Other NCL ships from different ports leaving days later re routed to Bahamas and Florida. Ended up in Bar Harbor Maine, 50 miles from home. Understand safety aspect of having to re route cruises due to weather, however a Canada cruise is no substitute for a warm climate cruise. Was notified of trip change at 10AM morning of cruise traveling to Boston. No opportunity to pack warm clothes etc. Arrival at Cruise terminal and rudely told that "you're going to Canada". Conversations with staff on ship indicates that they all new 3 days in advance that they would not be returning to Bermuda. Absolutely no acknowledgement from NCL as to the inconvenience of all this. This re route was in the cards as this was to be the last trip to Bermuda for 2018 shifting to the Canada cruise for the remainder of the season. Paid more for the Bermuda cruise than the cost of NCL's scheduled Canada cruises and it didn't include Quebec City or Prince Edward Island. This cruise should have been re routed to a warm climate as others or given option to cancel. Feel like we have been robbed!!!!

Never made it to Bermuda so they sent us to Canada and Maine. They should have just canceled the ship. Selfish and shame on you NCL

The only negative thing was norweigns calling us the morning on our way to ship notifying us of the change in itineraries. Luckily I was in a group online and someone shared the news at 10pm the night before so I could repack.....there were people on ship who had no notice

Boat smelled of cigarette smoke. There were very few activities in the ship. Corporate has NO concearn for customer service. Norwegian is terrible. Don’t go. Book a different line

Bermuda is amazing! The food and service was great.

Negatives: Disgusting clientele--morbidly obese people everywhere trying to get even fatter. Pools and hot tubs too disgusting to use. Smokers and polluted air in many places. Way overpriced wifi access. Tips automatically, inappropriately to bill. Entertainment geared to people with no intellectual curiosity. Positives: nice, accommodating staff. Decent food and choice.

Nice time on cruise. The food was abundant and good. Entertainment was great, especially Jose and Patti.

i recommend bidding for upgrade- we upgraded to Balcony - made a big difference in comfort and enjoyment of the cruise

Will definitely take this cruise again in the future!!

We will be cruising to Bermuda again. It was very enjoyable and so easy sailing out of Boston!

Overall it was a good cruise. We loved Bermuda and the crew was great. There are two things I wish had been different: the layout of the ship leaves much to be desired-you literally have to go through the stinky lounge and casino to get to the theater, and the guests were seated at different tables in the main dining rooms and every night we had a different waiter. We like how they seat you in the same part of the dining room on Royal Caribbean, sometimes at bigger tables and you get to know new people, at the same time the waiters are the same and they know your preferences. Disenbarkation was a mess, nobody followed the picked times, and it looked like the passangers changed their minds as the morning went. We liked the art auctions. Special thanks to Lisa and her staff. The magician, PJ Wen, was fantastic. We especially liked the Elements show. The cruise director was awesome too!

It was a great cruise. We had nice weather and smooth sailing. We enjoyed the time we spent in Bermuda and on the ship.

Over all a really nice getaway (if you live in Boston) and great cruise to relax - no rushing around. NCL did a good job refub'ing the ship and adding the Mexican specialty. Bermuda is nice as they don't rush the ship - very laid back but attentive. not prefect but very good. Three issues which degraded the experience: 1. The quality of the restaurants varied greatly. a. Specialty: We had excellent experiences at Moderno, Le Bistro, Los Lobos (a great addition) and the Teppanyaki house, while Cagney’s, our favorite last time, was abysmal (food was embarrassingly bad – right down to the sides). b. Main: Aqua (dinner) varied dish to dish (poor presentation, composition and taste on Cordon Bleu, good Carbonara). The Venetian lunch was very good. Bamboo (dinner) was also very good. 2. Entertainment was difficult to see. a. Stardust Theater was often over capacity for the later shows as people attending the early show remained in their seats through both performances, thus preventing access to those who came later (e.g. after dinner). We missed all but the first performance due to this issue. 3. Exchanging monies a. Guest Services would not exchange Bermudian dollars once we left Bermuda. They were willing to exchange some currencies (e.g. CDN for US, CDN for GMB) but not the country we just left. It seemed a bit self-serving. On the positive side: 1. The customer facing staff – ALL the staff – were exemplary! Very helpful and accommodating at every turn – always a smile and a “how to”, not “why not”. They are a true credit to the organization. I can only presume the issues we faced are dictated or uncontrolled by management.

Bermuda was amazing and well worth the trip, but we were not prepared as to how the ship has only 1 pool and 2 maybe 3 very small hot tubs for close to 2500 people! We also were front witness to a medical emergency in the casino, which my husband was helping a young guy in his 20's who had started having a seizure. During this time, NOT ONE employee came over to see what the problem was or how this person was. They called for the medical team, but kept playing the game and kept the table going and never even acknowledged what was going on while the whole table was tending to the young person who needed medical attention. It was quite bizarre and unsettling to say the least.

Spending an extended period of time at one port was great. Don't have to worry about checking time constantly for returning to ship.Really enjoyed that. Not rushed. Able to see alot, sleep in, eat breakfast etc. NCL offered free ferry ride to other side of island, nice touch. About a 50 min ride on a very comfortable air conditioned ferry. Still, there were lots of things we didnt see. Will need to return. Overall very pleased with NCL. I thought that the dinners were excellent. Enjoyed anytime dining. Never waited more than 10 min, maybe twice. I was initially concerned about the avg. star rating but we have no complaints. Very relaxing and fun cruise. Take shuttle at port for $7 each way pp to Horseshoe Beach. Need money for lounge chair and umbrella for two at beach. $45USD. Also has small bar and eatery there. Very resonable prices. Bring your towels. Can jump from cliffs into ocean on other end of beach. Beautiful place. Entertainment was really suprisingly good. Reall enjoyed ourselves. Comedian was funny.(Flip) Late night hours , slow. Same duo for Grand Atrium everynight. Night club was active.

Smaller ship than what I'm used to. The sevice on board was excellent. The bartenders at the pool bar and casino were on point. It was my facorite vacation that I have had so far. My moms handicapped room was huge.

All amenities were as promised but I feel the WiFi should have either been free or a lower price. You couldn't use the APP if you didn't have WiFi.

Loved this cruise. Bermuda is gorgeous! The weather was fabulous! Love the crew and cruise director staff. Really funny and very entertaining group of folks!

easy vacation to take with family. went with kids and parents and everyone had fun. Great way to see Bermuda

Summer sailings on the Dawn are crowded, so if you're looking for quiet, peaceful relaxation, you really need to do your research about how to achieve that on the ship. It's possible though. 12520 can be noisy at night due to runners or chairs being moved overhead. Hallway noise not as bad as I thought it might be. Sail in a suite if you can...the benefits are SO worth it on NCL.