Norwegian Dawn Reviews

3.7 out of 5

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5 out of 5

Going to be in a... by gampy

Sail Date: /

Going to be in a suite out of Puerto Rico in march 2019. i have noticed most people suggest booking excursions not thru the boat due to cost. Would that still apply if we are in a suite and get $50 off any excursion per stop? Or are the ship excursions typically more than $50 more than ones booked elsewhere? Thanks.

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7 Comments
5 out of 5

Did the 10 southern trip... by DetroitMatt

Sail Date: /

Did the 10 southern trip from San Juan to Tampa in early January. This was my first time sailing NCL as my simular cruise was cancelled due to carnival leasing the fascination out to FEMA. I must say I really was impressed with the Dawn. The ship is refurbished at the decor is clean and sleek. All speciality dining venues were awesome! However, dinner in the main dining rooms really needs improvement. Food was bland and tasteless. Service was great from bartenders to our room stewart.

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3.2 out of 5

Might leave NCL by Kaslowe1362

Sail Date: / Traveled As: Couple

Food and service ....plainly sucked. Help never smiled. Choice of food was not great. Alot of Indian and middle East foods

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7 Comments
4 out of 5

Canada instead of Bermuda cruise by offwego

Sail Date: / Traveled As: Large Group

We were lucky to have great weather throughout the week.

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3.3 out of 5

Never Norwrgian Again by grampasrocker

Verified Review
/ Sail Date: / Traveled As: Couple

Have been loyal NCL cruisers over time, no more. Recent cruise to Bermuda re assigned to Maritime Canada!!! Other NCL ships from different ports leaving days later re routed to Bahamas and Florida. Ended up in Bar Harbor Maine, 50 miles from home. Understand safety aspect of having to re route cruises due to weather, however a Canada cruise is no substitute for a warm climate cruise. Was notified of trip change at 10AM morning of cruise traveling to Boston. No opportunity to pack warm clothes etc. Arrival at Cruise terminal and rudely told that "you're going to Canada". Conversations with staff on ship indicates that they all new 3 days in advance that they would not be returning to Bermuda. Absolutely no acknowledgement from NCL as to the inconvenience of all this. This re route was in the cards as this was to be the last trip to Bermuda for 2018 shifting to the Canada cruise for the remainder of the season. Paid more for the Bermuda cruise than the cost of NCL's scheduled Canada cruises and it didn't include Quebec City or Prince Edward Island. This cruise should have been re routed to a warm climate as others or given option to cancel. Feel like we have been robbed!!!!

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11 Comments
4 out of 5

Canadian Bermuda = NCL doesn’t care by Jaybo71

Sail Date: / Traveled As: Large Group

This was supposed to be a cruise to Bermuda but it was rerouted to Canada. While I can understand the reason for the change, it would have been nice to know this before I was in route to the porch. What made it worse was when we got on the ship and some of the staff members told us the decision was made Thursday morning to go to Canada. NCL showed no concerned forwards passengers, never even offered so much as a drink to anyone for the inconvenience. Funny but friends of ours on carnival were offered $1000 certificate to use on a future cruise. Apparently NCL is more concerned about the money then it is about making people happy

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7 Comments
2.8 out of 5

Aweful, worst vacation of my life. by Jonnypit

Verified Review
/ Sail Date: / Traveled As: Couple

Never made it to Bermuda so they sent us to Canada and Maine. They should have just canceled the ship. Selfish and shame on you NCL

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13 Comments
5 out of 5

Canada........instead of Bermuda by pberard

Verified Review
/ Sail Date: / Traveled As: Couple

The only negative thing was norweigns calling us the morning on our way to ship notifying us of the change in itineraries. Luckily I was in a group online and someone shared the news at 10pm the night before so I could repack.....there were people on ship who had no notice

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8 Comments
2.5 out of 5

Cigarette smoke and drunks by estherandbryan

Verified Review
/ Sail Date: / Traveled As: Couple

Boat smelled of cigarette smoke. There were very few activities in the ship. Corporate has NO concearn for customer service. Norwegian is terrible. Don’t go. Book a different line

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5 Comments
1 out of 5

Terrible by dogracr57

Sail Date: / Traveled As: Family (young children)

Because of hurricane possibility we were not sent from Boston to Bermuda. Instead, without any option to opt-out, the ship went to Canada for 7 days with no refund. Norwegian is a cruise line that has no conscience. I can understand if we were going on a 7-day trip that included 4-5 different stops and we had to skip a port due to weather, but cruising to Bermuda is different. Bermuda from Boston is a one stop trip there and back and to force patrons to go to Canada instead of just giving a voucher for a future cruise is terrible business. Even if half the people opted out and they lost money going to Canada or not going at all, that’s ok. They are a huge company that makes huge profits. To take a loss on this trip would’ve been a mere drop in the bucket. Stick with the other cruise lines!!

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15 Comments
5 out of 5

Awesome, as usual by Roofer1

Sail Date: / Traveled As: Couple

Final year on the dawn was excellent. Crew and staff were amazing. Can't wait til next year and start a new chapter on the Gem.

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5 Comments
5 out of 5

Wow! This was our first... by hw5877

Sail Date: /

Wow! This was our first cruise and I don't think it could have been more perfect! The weather was fantastic, the crew went above and beyond, Bermuda is paradise so how could it be anything but the vacation of a lifetime? Can't wait to do it again.

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6 Comments
5 out of 5

Norwegian Dawn first cruise to... by dwright323

Sail Date: /

Norwegian Dawn first cruise to Bermuda. I have put off going on a cruise for many years and finally gave it a go. One of the reasons never going on a cruise was if I didn’t like it then I can’t get off I am stuck. Well I must admit we had one of the smoothest water crossing the crew had seen all season but I was also just a tiny bit disappointed if wasn’t occasionally a little more rough so I could also experience that. That all being said I really had a fantastic time and have already booked another cruise, I just wish I had taken the on board offer to save up to $1000 on the first day. The staff were virtually all just wonderful and much nicer than many top quality restaurants hotels and resorts I have stayed at around the world. I was concerned that many people complained of very slow service on their cruise but I never saw this. Only one problem on the whole cruise was Cagney’s Steakhouse, was looking forward to a top quality steak with great service but I didn’t get either. I have no idea why people rave about this specialty restaurant as it was so bad in every way I will take a miss on it next time. I actually had a better meal in the main restaurant one evening and the service from the person was also much better in fact they totally blew me away in comparison I could not believe this was complimentary and I had the pay for Cagney’s. Le Bistro I would say I got excellent service and great meal highly recommend this one. I also know a very seasoned traveler on Norwegian and he pretty much only eats in Le Bistro or the Italian restaurant. I met many a nice person on the cruise and even made around 6 new friends I hope to stay in touch with. Overall a great experience I just hope next time will be as good.

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7 Comments
4.7 out of 5

Boston to Bermuda by mikhail4

Verified Review
/ Sail Date: / Traveled As: Couple

Bermuda is amazing! The food and service was great.

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2 Comments
3.5 out of 5

Nice staff, disgusting passengers, nickel and diming. by dcarlson

Verified Review
/ Sail Date: / Traveled As: Large Group

Negatives: Disgusting clientele--morbidly obese people everywhere trying to get even fatter. Pools and hot tubs too disgusting to use. Smokers and polluted air in many places. Way overpriced wifi access. Tips automatically, inappropriately to bill. Entertainment geared to people with no intellectual curiosity. Positives: nice, accommodating staff. Decent food and choice.

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22 Comments
5 out of 5

Great Week on the Dawn by grampyb

Sail Date: / Traveled As: Large Group

Overall, great cruise. Smooth seas and perfect weather. Great time with good friends. Can't wait to try the Gem next year, although we will miss the Dawn. She is our favorite...so far.

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Was this review helpful? 5
4 Comments
3.9 out of 5

Nice time. by mdsre

Verified Review
/ Sail Date: / Traveled As: Couple

Nice time on cruise. The food was abundant and good. Entertainment was great, especially Jose and Patti.

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1 Comment
5 out of 5

20th Anniversary Cruise - Boston to Bermuda by ChristieGrundy

Sail Date: / Traveled As: Couple

1st cruise to celebrate our 20th Anniversary. Our experience was incredible. The suite we were in has spoiled us for future cruises - just the balcony alone was worth it. Our Butler Jonathan and Room Steward Anna went above and beyond to make sure we had everything we needed/wanted to ensure we had a great time. I cannot compliment them enough. Bermuda was everything we hoped it would be. Friendly and helpful people, beautiful beaches, great shopping and restaurants. Cannot wait to return!

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4.5 out of 5

Much needed vacation by grovez

Sail Date: / Traveled As: Couple

We had a wonderful time. Looking forward to our next adventure.

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5 out of 5

A great and fun cruise... by Jramz12

Sail Date: /

A great and fun cruise ship that is friendly for all ages! Smooth ride back and forth from Boston to Bermuda! The workers always made sure we were getting a good experience!

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Was this review helpful? 7
5 Comments