2770 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (719)
  • (860)
  • (828)
  • (222)
  • (141)

Traveler Type

Cabin Type

Cabin Number

Destination

5 out of 5

Going to be in a... by gampy

Sail Date: /

Going to be in a suite out of Puerto Rico in march 2019. i have noticed most people suggest booking excursions not thru the boat due to cost. Would that still apply if we are in a suite and get $50 off any excursion per stop? Or are the ship excursions typically more than $50 more than ones booked elsewhere? Thanks.

Read full review

Was this review helpful? 3
5 Comments
5 out of 5

Did the 10 southern trip... by DetroitMatt

Sail Date: /

Did the 10 southern trip from San Juan to Tampa in early January. This was my first time sailing NCL as my simular cruise was cancelled due to carnival leasing the fascination out to FEMA. I must say I really was impressed with the Dawn. The ship is refurbished at the decor is clean and sleek. All speciality dining venues were awesome! However, dinner in the main dining rooms really needs improvement. Food was bland and tasteless. Service was great from bartenders to our room stewart.

Read full review

Was this review helpful?
5 out of 5

I just got off my... by dawn2121

Sail Date: /

I just got off my third cruise on the Dawn to Bermuda! I love the size of the ship as it is just right for me and my 15 year old. Already booked again for his 16th Birthday as we celebrated his last 4 birthdays on cruises! The teen club is wonderful. I love the aft/balcony rooms!

Read full review

Was this review helpful? 12
16 Comments
5 out of 5

EMBARKATION About as straightforward and easy... by markandde

Sail Date: /

EMBARKATION About as straightforward and easy as we have had on a cruise. We started and ended in Boston (I'll do a separate review on the port). We arrived at the port around 10:00 and were on board between 11:00 and 11:30. I'm a frequent cane user and decided to use one on the cruise this time. Seeing my cane, the folks at the port let us board a little early with the "special assistance" group. That was a new thing for me but I, somewhat reluctantly, have to admit it was quite helpful. Our luggage showed up at our room sometime before 2:30, which was about as early as it ever has. We made sure to tip the luggage handlers well when we dropped off our bags. SHIP The Dawn is an older ship but it is well maintained and is kept well functioning and very clean. The layout takes a day or two to get accustomed to, but no more that that. The ship is elegant and beautiful, with common spaces that are understandably smaller than the Breakaway- and Epic-class ships. There are sufficient elevators for the number of passengers. The one negative that NCL needs to address is the cigarette smoke odor in Gatsby's and on the passageway above. It's not repelling but it is unpleasant. It was not so 'thick' that it caused any issues with my asthma, but did caused us to choose other places on the ship to 'hang out'. BALCONY CABIN Our port side, forward balcony cabin was 10528. It was sufficiently roomy, the bed was firm and about as comfortable as we've had on a cruise ship. We had no issues with doors, odors, bathroom fixture operation, or anything else. Our room steward, Anil, kept the room impeccably clean, was warm and charming, and was very helpful. A request for distilled water for my CPAP yielded a gallon jug in short order. We made sure we tipped him well both on the first day and on the evening before disembarkation day. Although it was just forward of the forward elevators, there was no 'traffic-noise'. We always make sure to pick rooms that have cabins above and below so there were no noise issues at all. We love the ocean views, sounds, and breezes from the balcony and firmly believe the cost of the balcony cabin is worth it for all that can afford it. On the other hand we've had both balcony and mini-suite staterooms and, with just the two of us, have found no substantial advantage to the slightly larger mini-suites. Might be different for 3 or 4 travellers sharing a stateroom. DINING We took most of our meals in the Venetian main dining room. The food was always excellent, there was always a selection of new entrees on the menu each day. The staff was attentive, friendly, and fun - especially if you took a few moments to get aquainted with them. Occasionally we had meals in O'Sheehans. It was also very good and the wait staff was great there, too. The food and staff were also great in the Bamboo Asian fusion restaurant. Topsiders is good for what it is: Fast and filling. We choose to reserve the Garden Buffet for snacks and meals when you're in a hurry and only ate one full meal there. It was all good, we have no complaints, the 'Washy-washy, Happy-happy' folks are a hoot, but it will likely never be our first choice. The Atrium bar staff was amazing. The staff in the Sugar Cane Mojito bar was kind enough to take time to educate us on mojitos and help us pick out a couple to suit our tastes. Despite the occasional claim on the forum that the drinks are 'watered down' we found them to mixed 'just right'. There are enough dining and bar venues on board we didn't get to all of them, even over a 7 day cruise. ENTERTAINMENT We love the nightly production-style shows the smaller ships offer and the production cast on the Dawn was talented and energetic. For us it's a 'must see' every evening they are on stage. The magician was amazing and very entertaining. Others will have a different opinion, but the comedienne did not align very well to our style of comedy and we chose other entertainment over her show. The thing you trade for the great production shows is that there are fewer 'club-style' venues than on the larger ships. Jose and Patti were excellent and packed the Grand Atrium every evening. The other entertainers on board were also good, but fewer and less diverse than on the larger ships. We still prefer the smaller ships, but will cruise again on the large ships if the timing and itinerary work out, and will enjoy their advantages when we do. DISEMBARKATION Again, disembarkation went about as well as it ever has. We always have few enough bags we do the walk-off option. We stood on a constantly moving line for 45 minutes or so, and were off before 9:30. OVERALL We found the staff to be as fun and friendly as any cruise and maybe more so. Everyone from the wait staff, to the photographers, to the bartenders, to the Cruise Director's staff was great. The Dawn has a lot to offer and we would definitely choose the ship again given the right time and itinerary.

Read full review

Was this review helpful? 8
6 Comments
4.7 out of 5

Great Trip, love the ease of sailing out of Boston by Jwscott

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Relaxing trip with the sea days and no Island hopping

Read full review

Was this review helpful?
4.1 out of 5

Bermuda Cruise by angelocosta

Verified Review
/ Sail Date: / Traveled As: Couple

This is not the best cruise with people of limited mobility because you are out at sea for too long and we hit rough seas. We did have a super excursion in Bermuda-- Wild West kayaking.

Read full review

Was this review helpful? 1
5 Comments
4.6 out of 5

Great trip to Bermuda 6/8-6/15! I would definitely do this one again. by dm9102

Sail Date: / Traveled As: Couple

Overall a great trip! First time on NCL and would do this itinerary again!

Read full review

Was this review helpful? 3
3.5 out of 5

Bermuda is a nice place to visit. by gery49738064

Verified Review
/ Sail Date: / Traveled As: Family (young children)

This was my 7th time on this cruise and over the years I have seen it go downhill. I will be looking into another cruise line for my next trip.

Read full review

Was this review helpful?
6 Comments
5 out of 5

What an awesome time we... by JDoval92

Sail Date: /

What an awesome time we had on the Dawn. Literally one big party by the pool that continued to Bliss at night. Bartenders were great aswell!! 06/01/18

Read full review

Was this review helpful? 9
1 Comment
5 out of 5

Loved this cruise ship! Our... by balconyfor3

Sail Date: /

Loved this cruise ship! Our cabine with an oceanview Window was perfect! A little bit bigger than expected, enough place for everything ! In front cabin 8510 felt the sea a bit more.... the buffet in the morning was always the same , not much variety. . The same for lunch time!!!! But in the evening , wow! The dining room was amazing, everything i eat was very good! Specialy dining was perfect ! We did the Moderno! Brezilian restaurant, Teppaniaki and la Cucina ! !! The best of all...... Shows looked very good, we saw maybe two!!! The shows are at 7h pm or 9 pm, we went to eat at 7h30 so , sometimes it had already started. .. ate at O'sheanns for fish and ships!! Yummy! Tried the drinks of the days.... very good! Bring your own straws!!!! Paper straws! They dont give any at the bar, they want to savez the ocean, afread they will fly in the sea..... So of you drink a frozen drinks , you really need straws ! ! Found at dollars store!!😆 Loved the smaller ship, i find the service is more personnalize. .. thanks to Steven our steward, who was simply perfect!❤

Read full review

Was this review helpful? 5
4 Comments
3.4 out of 5

Bermuda Cruise by kath2o

Verified Review
/ Sail Date: / Traveled As: Couple

Cruise was very relaxing and waitstaff and bartenders were amazing. However there needs to be straws for frozen drinks and more clocks on the boat!!!

Read full review

Was this review helpful? 3
10 Comments
4.5 out of 5

One more time!!! by balconyfor3

Sail Date: / Traveled As: Singles/Friends

My sister felt sick the first day we arrive on Bermuda, think it's something she ate at Horse Shoe beach! So we stayed most of the first night and the next day till afternoon! Things happend! 😯😔 So didn't see that much , saw the beach, the port and a bit of Hamilton ! Wish we would have spend another day on the beach! Ho well! Will have to go back!😀😊

Read full review

Was this review helpful? 1
4 Comments
3.3 out of 5

Beware of inside Cabin 5055 & 5057, otherwise Bermuda is beautiful. by foxytabitha

Sail Date: / Traveled As: Family (older children)

Compared to previous cruise lines and ships we’ve been on, Norwegian Dawn was overly underwhelming. The biggest and most disappointing problem was the constant loud noises that we heard from inside our cabin day and night. I did mostly get over it though, and Bermuda was breathtaking.

Read full review

Was this review helpful?
1 Comment
4.4 out of 5

Great time on the Dawn! by lvmoore

Sail Date: / Traveled As: Couple

We had an amazing time! Loved Bermuda! The time on the boat was really good, spent time at the pool listening to music, having lots of drinks and enjoying the sunshine. We relaxed!

Read full review

Was this review helpful? 9
1 Comment
3.2 out of 5

Loved going back by kimjon615

Sail Date: / Traveled As: Couple

Room was filthy especially bathroom, and bed had pee stained duvet in duvet cover. Ship had running water issues one night. Smell of sewer on balcony . Balcony privacy door broken. Spent a lot of money for this cruise and for a second time extremely unhappy and disappointed with Norwegian Dawn Ship. Not enough staff to get the kind of service for money you spend. Newly renovated ship was very disappointing. Buffet was same everyday. Loved Bermuda but won’t be going back on Dawn.

Read full review

Was this review helpful? 1
6 Comments
4.7 out of 5

Great service! Small ship! Completely waisted 1400$ on drink packages and we barley even had any alcoholic beverages. Spent 30$ on bottles of water instead. That was a huge disappointment. Overall great trip, however bc of drink pkg way too expensive! by daddysgirl84

Verified Review
/ Sail Date: / Traveled As: Family (young children)

My husband and I Completely wasted 1400$ on a drink package and only had one alcoholic drink a day! Wish I had that money back! I could of booked another cruise with that!

Read full review

Was this review helpful? 4
20 Comments
3.9 out of 5

Almost perfect by DianeQc

Sail Date: / Traveled As: Singles/Friends

I liked most of the cruise. The boat is beautiful but a bit small (one pool only) but we knew that from the start. The service and the staff is amazing. The food: if you pay extra it is worth it, the MDR is also very good. Besides that it is just ok. Bermuda looks great. You do not see poverty. The houses are well maintained and colourful with nice flowers and nice curb appeal. They have a gorgeous beach called Horseshoe bay. A must see if you visit Bermuda. Hamilton is only a 20 minute ferry ride and it is worth the the trip of you like to shop. Now, my negative point have nothing to do with the boat itself. We found it to be very wavy, from the first night and through the whole cruise. Our room was in the front of the boat and we believe this is why. This made us very ill at ease and it prevented us to enjoy our time on the boat. We did not sleep well aside from when we were in port. The boat seems to pick up speed at night so nightime was worse. Only when were were on the deck pool or when we were in the middle of the boat did we not find it so bad. Then I got sick for 24h on our only full day in Bermuda so that also stopped us from visiting the island. So can tell you that Horseshoe bay is one of the most beautiful beach I have seen, the port area is very nice and has plenty to do and shops and Hamilton is nice to see. If you don't mind the waves, you might enjoy this cruise. Also think this is an older ship so there are not much activities to do besides from hanging around the pool or inside activities which we did not choose to do since we wanted to enjoy the beautiful weather.

Read full review

Was this review helpful? 3
3 Comments
4.5 out of 5

Beautiful Bermuda by BostonBarry

Verified Review
/ Sail Date: / Traveled As: Couple

This was our 7th cruise and Bermuda is our favorite island by far. We swam at beautiful Horseshoe Beach. We also did a complete Bermuda shore excursion bought through Cruises. com. This is a 4.5 hour tour which every participant enjoyed. Our tour person, Wayne, was excellent. Brought my Boston Globe from the morning of the cruise and never had time to read it since there was so much to do.

Read full review

Was this review helpful? 7
4 Comments
5 out of 5

NCL Boston to Bermuda by grampalion

Sail Date: / Traveled As: Couple

overall an excellent first cruise. Specialty restaurants were excellent and main dining rooms were good. The staff on NCL was so friendly, smiling and polite.

Read full review

Was this review helpful? 6
4 Comments
2 out of 5

First time on Norwegian line... by steelhead

Sail Date: /

First time on Norwegian line and not overly impressed. Did the Boston to Bermuda cruise week of 5-25-2018 with a balcony room. I understand that the ship is a bit older and I’m ok with that but...our balcony was rusted badly and the outside door handle wasn’t even there, it was rusted off completely. Could not close the balcony door if you were outside. It was cabin # 9576. Cabin wasn’t the cleanest when we got in on day 1. Lots of dust and grime in common surfaces and rugs didn’t appear to be vacuumed daily. Ate in Aqua MDR and Venetian MDR 1 night each and food was just average. Did 4 specialty dining’s (Cagney’s x2 / Los Lobos / Le Bistro) Nothing special as far as quality goes. Steaks at Cagney’s we’re paper thin and not what you would expect from a white table cloth steakhouse. We chose to eat on the island for 1 night and I wish we had done this every night. Buffet was ok but food wasn’t always hot. O’Sheehan’s was ok for for lunch a couple of days. Things that we did enjoy very much was the quality and variety of entertainment throughout the ship. Everything from the pool, shows, atrium and other common areas was terrific. There were also a number of workers on the ship that were top notch in providing the best service. But we felt the majority (not all) of the staff was tired and not 100% committed to all passengers. We are considering this cruise again out of Boston to Bermuda due to the fact that we are so close to Boston. On the fence for now but might be willing to give it another shot as I understand there will be a different ship next year. On another note...the staff at Java Cafe could use some retraining in how to interact with passengers. Not very friendly each morning.

Read full review

Was this review helpful? 3
11 Comments