Norwegian Dawn Cruise Reviews - Reviews

Was quite disappointed about the cruise. We had a Fantastic Time because it was Our Honeymoon and we made it to be Fantastic.

Great time - NCL has certainly dropped the ball in certain areas. I would be pleased to speak with anyone at NCL that would like to talk to me. I can't wait for my next cruise on NCL!!

We love Norwegian cruise ships, especially the smaller ship size. Prefer Norwegian over others. Our Suite made the trip particularly enjoyable.

We enjoyed the trip. A bit calmer seas would have been nice but we managed that just fine. Everyone was helpful when we needed it and all went well.

It was the cruise of a lifetime. The suite was magnificent and much more than expected. The embarkation process was the best we have ever experienced. From time of arrival to sitting comfortably in our suite in less than an hour. The staff was friendly and genuinely cared about every part of our vacation experience. Gilbert was amazing at anticipating our needs and ensuring our vacation was truly exceptional. The food and entertainment were both excellent. We have tried many cruise lines and Norwegian is and will continue to be our cruise line of choice.

This was our 6th cruise. Very disappointed in the things to do on the ship and the shows. The restaurant and bar service was not real good. I wandered if it was a training ship. I would recommend another Norwegian ship.

Overall it was a good cruise on a smaller ship. Should have had free bottled water in room rather than paying $6 a bottle. Bottled water not included in drink package. Our safe was locked when we got to our room, and they could not open it because they didnt have the tool. So we could not lock our passports and extra money. Did not like that situation at all.

This was our first time sailing with Norweigian and hands down, we met the nicest people on board. We found the dining experience to be confusing and frustrating - perhaps a "how to" guide for first timers would help. The crew was great, the excursions were all fun and the ship was fine - I learned I like bigger ships with more activities. If you are cruising for the pool and beach, this is the ship for you. Nice memories

I may not cruise with Norweigan again. The food was the biggest disappointment, as well as the customer service from some of them. Getting drinks at the bar took WAY too long at any time.

Disappointed in seafood dishes. Disappointed to find out according to prior information there was no gelato bar and What happened to the offering advertised as eight flavors of ice cream?

This was our first cruise with two children under 10 and it exceeded our expectations. We loved it. Cafeteria food was great, staff was excellent, great entertainment, amazing destinations. Would love to do it again soon.

Neither nor NCL informed us of the Ultimate Beverage Package "gift" that resulted in $277+ charges in gratuities. We had no knowledge of that "gift", and when we inquired about the unauthorized charges, the personnel blamed NCL as a new "practice", and NCL accused C.O. of not informing us. I have used C.O. several times over the years and have never had an issue. This is an unacceptable way to handle business. We have not received a total refund. NCL reimbursed us $105 designated for steward gratuities from our bill - which was the improper way to handle this. Never again with NCL.

Over all a wonderful experience just needs a couple of tweaks to make the experience amazing ! Fix the WiFi connection for paying WiFi guests !

Overall the trip was a great experience. We would recommend. Plan to go again next year.

We had a great time and will cruise with NCL again. The staff are great and we particularly enjoyed the Moderno restaurant.

Great staff and Garden Cafe had good selections. Cagney's was amazing! Pool small, entertainment was okay. Not enough activities.

I had high expectations for an NCL cruise, it was supposed to be so much better than Carnival. NCL was more expensive, for everything. You are not allowed to bring on any water or soda like Carnival allows, and the beverage packages are pricey. They seem to want to nickel and dime you for everything. I was not impressed with the food or service on NCL. There was an issue with the cabin safes, over 100 cabins did not have a working safe, this was a known condition and cruisers should have been notified beforehand that there was an issue. Cruisers were told they could place their valuables and cash in the pursers office, which would have meant a long wait in line each time you needed something. Then they were told to go to the shipboard stores and purchase a lock, only they did not sell locks. I was one of the lucky ones to have a working safe, but it was not attached and fell off the shelf when I opened it, just missing my foot. Maintenance did come in and secure the safe by the end of the second day, so I was able to use it and share it with the people I was cruising with. Due to the weather being so bad We really only had two good port days, this was not NCL’s fault but disappointing none the less, a seven day cruise were five of those days are at sea is pretty boring.

Is was our getaway vacation after the difficult year we had. The weather didn't cooperate half way through the cruise, but on the cruise ship we still had fun. This was not our first cruise, so we knew what to expect. Some of the crew seem to be newly haired and still learning but they did ok. One complaint would be very slow service in the main dinning room. But by the end of the cruise they got a bit better. Also, even though they had a dress code for the main dining room it was not unforced. People were dressed very sloppy, wearing shorts, t-shirts and flip-flops that we wouldn't wear even to the garage sale. The wine steward Emilio was very polite and even though they didn't have variety of wines that were listed on their drink menu, Emilio did his very best to make the guests happy. The spa staff was also good and we had the best manicure in years from the highly professional manicurist Nasrin, who was also the sweetest person you can ever meet. The excursion staff was very organized and we got immediate refund for the excursions cancelled due to bad weather. We choose Norwegian shuttle service from and to the airport which we would highly recommend. To sum it all we'd say that we will remain loyal to NCL and

We had a good time, family vacation with three adult children

We really enjoyed our visit to the canal, but wish there was less cruise line ports with their jewelry, souvenir stores and more true cultural ports of the countries visited.