Nice ship, awful service, food...so so. Fun people, wouldn’t cruise on it again.

Item: Norwegian Dawn
Rating: 2.9
Author: terry3000

Norwegian Dawn Cruise Review to Caribbean - Western

terry3000

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 60

Overall rating:

2.9 out of 5

Verified Review

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: February 16, 2020

Ship: Norwegian Dawn

Cabin type: Inside

Cabin number: 5531

Traveled as: Singles/Friends

Reviewed: 4 years ago

Review summary

Been on many cruises, this being the worst, as far as service. Many veteran cruisers, I talked to on board, felt the exact same way! Norwegian has never been my favorite cruise line and I thought I’d give it one more try, never again! There is a reason that celebrity, RCC, Princess...cost more, it’s worth it!

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Specialty restaurants n/a, food wasn’t that good.

Onboard Activities

2 out of 5

Small pool, cold and jam packed! Good entertainment.

Service and Staff

1 out of 5

Very slow at the pool area bars, about 2 waiters taking orders around the pool, again, very slow and beer not cold. The best service, and it was very good, was at the casino!

Ship Quality

4 out of 5

Restrooms at the pool and casino could been cleaned more often. Toilets were full and wouldn’t flush at times, no toilet paper, soap and paper towels empty at times, and trash was overflowing!

Cabin / Stateroom

4 out of 5

Clean, comfortable with an awkward layout. We had a bunk that made it impossible to see the tv unless you were out of bed and stood in front of it.

Ship tip

Go on a different ship!!!!

Thumbs up

Ports of call

Tampa, Florida Did not visit port

Just embarked there

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Harvest Caye, Belize

3 out of 5

Beautiful beach and pool. The surrounding area was beautiful too. Expensive, $17.25 for two 10 oz. beers!

Thumbs Up 0

Cozumel, Mexico

4 out of 5

They’ve really spruced it up, looking good!

Thumbs Up 0

Disembarkation

5 out of 5

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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javawoody 3 years ago

Sorry for your experience, but don't you have any cruises listed

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pattylac 4 years ago

Our 3rd time on Dawn, this past April. SO disappointed! The decline in EVERYTHING really surprised us. Probably won't sail NCL again.

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capeman 4 years ago

Sorry to read you didn't like the Dawn, I hope NCL is taking notes as these reviews go live. I agree the pool is way to small for the amount of people on board. I don't use the bars so I didn't take notice of the service. I did like Jodie the CD and I found the crew to be very friendly, the officers could be friendlier though, security staff was excellent.

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Cruiserike0322 4 years ago

Sorry for your disappointment, try again

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barb1967 4 years ago

So sorry to here this. That is one thing we thought was great when we were on there on how much it looked like they were taking care of the elderly and with those with disabilities.

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Other reviews of this sailing

Nice break

Great shows

Confortable