Norwegian Dawn Cruise Reviews - Reviews

Overall we had a good cruise . From the inconvenience of no safe to bad weather missing two ports. We love ship life ,the ship was very nice and clean . Food was good and drink were stout when we passed up Cozumel . The Captain showed good judgment passing up docking in high winds.

Norwegian has been recommended to my wife and I over and over by family and friends. We have previously traveled on Carnival (4 cruises), Royal Caribbean (10 cruises) and Disney (2 cruises). Traveling on this Norwegian ship was the worst mistake we have ever made, in terms of traveling. Check-in at the port was good. We are from Tampa so we go out of this port quite a bit. Unfortunately our issues started after we walked on board. Upon arriving to the floor our room was on, we were greeted by a rushing staff member who almost tripped over us. No apology or anything. Then as we enter the room the smell of poop was throughout the entire room, thankfully we brought some air freshener spray! As we started unpacking some of our things we went to put our cash, passports and such in the safe to find that our safe was drilled out and did not work. We went down to the front desk and they didn't seem to care 1 bit. They were telling us that there was nothing the could do but they could store our things for us and that if we wanted to access it we would just need to come back to the front desk. Why in the world would I want to leave all of our valuables and travel documents with the front desk and wait (the lines were long the entire cruise) every time I needed to go into port? That was the start our our trip... Bar Service: If you want to get a drink from ANY bar on board plan on waiting in line for a minimum of 20 minutes to get a drink and if you are on the pool deck, bring shoes because you will be standing on the hot deck for a while. Constantly my wife and I would just stand at the bar waiting, new guest would walk up at the right time and get there drinks but the many guests waiting for service go unnoticed. Buffet: greasy, greasy, greasy, tasteless food and workers who could careless about cleaning the bar off and making sure the food is fresh and not crusted over. And if you ask for something that is empty plan on being ignored or just blown off. EVERYDAY! Sit Down Breakfast, Lunch and Dinner Service: Plan on being in the dining room for AT LEAST 1.5-2 hours and missing shows. The service is slow and the food is very sub par. They care more about their presentation of the food than they do the food being hot, cooked correctly and their actual manners. At one point of of the other guests of a table slammed his food down on the table and made a big scene because everything was so bad. Activities on-board: Well there's not a lot unless you want to pay an additional fee and a rather large additional fee at that. Constantly my wife and I were looking for things to do because the activities that we had looked into, we tried to attend but found ourselves leaving halfway through because of the employees seeming that they just aren't happy. The shows on-board were FANTASTIC. That is one good thing I will recommend about this cruise. Attitudes of all employees: During an interview with the captain and administration on board it was mentioned that the staff members work 12 hour days, 7 days a week. This totally explains why 99% of the staff we had interactions with seem to HATE their job and seem like they are completely burned out of doing working. Rain backup plans: 2 days that we were in port it rained and another port was cancelled because of the wind. The cruise director did a HORRIBLE job on creating more activities for everyone since everything was cancelled on shore. In conclusion, I would NOT recommend anyone take this cruise! Maybe other Norwegian Cruises are better but the Norwegian Dawn out of Tampa was, by far, the WORST CRUISE I have ever been on and hope to ever go on. I would suggest everyone go on the Royal Caribbean or Carnival of this ship any day! If you want to enjoy your vacation and enjoy your surroundings, find a different cruise!

Great cruise even though weather didn't co-operate

ok, but won't do again, the ship does not work on customer service, i.e. steward was non- existant - at least to customers

Probably won’t do NCL again. Just a personal opinion.

Good in specialty restaurants but buffet mediocre

Will not cruise on Norwegian again. Nickel and dime you to death.

This is not an adult have a great time ship. Only one pool. No variety in food. My card was billed twice for a drink and I had a drink package

I just wish the rules applied to everyone. Don't put towels on chairs ,always have your hands cleaned in and out of restaurants. The “group” from New York seniors actually asked me to move! They wanted my table. Luckily they did mostly their own activities. And there was too much Indian food served and offered at buffet .

Overall good experience . Good island selection .Captain found warm weather by second day :) . Dissatisfied by lost rafting photos :( Request Norwegian follow up and assist rafting contractor with recovering lost purchased photos . Please text George Krajewski@ 973 879 6905 with outcome . Thanks PS strongly suggest going forward Norwegian Not Providing Public space (Pool Area Nightly ) to any one single group . This made the two week experience very uncomfortable .

We had such a nice time once we finally boarded. I'd definitely sail on the dawn again

As stated earlier be aware of ncl and lack of customer service

Had so much fun exploring Bermuda for almost three days. Got to do everything we wanted to do. Would highly recommend this trip to anyone,

I will not sail this Cruise Line ever again they was a waste of my time and my money.

Loved this cruise, plan on going on a similar one with the whole family next year!!

We have been on over 2 dozen cruises on about 5 different lines. Most of our cruises have been on NCL because we like the freestyle dining. This was our 3rd voyage on the Dawn and it was very underwhelming... food, drinks, embarkation, disembarkation, canin steward were all below average

Fire the Cook ,fire the DJ ,and also fired coordinator she is fake she does not even make eye contact with you on the ship not a smile, not a hello, absolutely nothing. she should not be on that ship or any ship for that matter ...

Overall it was very relaxing. We met some really nice people. For handicap accessible cruising it was OK but could be improved upon

The cruise was beautiful and very relaxing. Unfortunately we hit bad weather twice. One time we rocked and rolled terribly, the next time we took shelter for 1.5 days off the coast of Massachusetts. New York got canceled because of the storms, so we only got off the ship is all. Got up to see the statue of liberty and skyline at 230 am. I still recommend this cruise. The staff was very nice. Food was just ok. Specialty dining was very good.

We would not go on Norwegian even if the cruise was FREE!