Norwegian Breakaway Reviews

3.6 out of 5

2279 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (679)
  • (628)
  • (576)
  • (272)
  • (124)

Traveler Type

Cabin Type

Cabin Number

Destination

Sorted by
4.7 out of 5

Fantastic Experience by Sviland

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Being this was our first cruise, It was an awesome experience. We were a total group of 10. My family of 4, brothers family of 4, and my inlaws. We all had a blast. We had 4 teenagers in our group 1-13 year old, 2-15 year olds and a 16 year old. They all had a blast. Not once did we hear an "Im bored" or "theres nothing to do". They all seemed to be fine with "unplugging" and were able to entertain themselves. The variety of food options included was great. We ate at all 4 of the options. We also did the Cirque dinner show and had dinner at Cagney's Steakhouse. My family of 4 all had so much fun we are already booking our next cruise. The kids want to go with Norwegian again.

Read full review

Was this review helpful? 6
1 Comment
2.2 out of 5

THE WORST I HAVE EVER BEEN by juliengoc

Verified Review
/ Sail Date: / Traveled As: Family (older children)

WE WERE LOOKING FORWARD TO OUR XMAS TRIP AND WE WERE SO DISAPPOITED . AFTER THIS CRUISE, WE WILL NOT TAKE ANY MORE OF NCL. WE SPOKE TO MANY OTHER PASSENGERS ON THE CRUISE AND ALL SAID THE SAME ITS A SHAME FOR NCL TO TREATED CUSTOMERS THE WAY THEY DID. THEY SHOULD NOT OVERBOOKED (GREED) AND UNDERSTAFF (EXCUSES) WE CALLED THE FRONT DESK THREE TIMES FOR PLUMBING ISSUE AND THEY HANGUP ON US ALL 3 TIMES AFTER 15 MINUTES WAITED . HORRIBLE IS THE ONLY WORD I CAN TELL YOU THERE ARE SO MANY OTHER CRUISE LINES THAT WORTH SPENDING.

Read full review

Was this review helpful? 2
9 Comments
4.2 out of 5

A Detailed Review of Our Holiday Cruise on the Breakaway by bskramer48

Verified Review
/ Sail Date: / Traveled As: Couple

This was the second time that we have sailed out of New Orleans on an NCL cruise, and both times were memorable experiences. If you spend a couple a days in the city before your cruise and plan ahead for your stay on the Breakaway, you will have a enjoyable cruise to the Western Caribbean that will make you want to come back. To set the background for my review, I want to note that this was my 7th cruise on Norwegian Cruise Lines, and my 18th cruise overall. My wife and I have cruised over the Christmas/New Years holiday fourteen times. This was our third time on the Breakaway (our two previous holiday cruises sailed out of New York City). We also have a good deal of experience cruising with multiple cruise lines such as Royal Caribbean, Celebrity, and Carnival. Over the past year, I had read a fair number of negative reviews about the Breakaway in Cruise Mate, so I was interested in finding out why this ship seems to bring forth so much negativity from other reviewers. I can definitively say that my wife and I had a great experience from start to finish. I have no reservations about recommending this cruise to anyone. One thing that I think has caused a great deal of frustration and negativity among NCL cruisers comes from the way the company markets it cruises. Their freestyle cruise ads suggest that you can do whatever you want whenever you want and have the time of your life. This is not really true. If you want to experience the most an NCL cruise has to offer, you have to prebook everything (your specialty dining, your shows, etc.) Your will have a better experience if you do this online in your Cruise Planner well ahead of time. As an example, we knew that we wanted to eat at Cagney’s around 6 PM, so we attempted to book this over two months ahead of time, but we had difficulty finding a day and time that worked for us. I can’t say it enough. Forget the freestyling - you will have a much better experience if you book your specialty dining and shows ahead of time in your Cruise Planner. This will help you to get the dining times and restaurants that you want along with the shows you want. If you wait until you get on the ship, the optimal dining times and shows will already be full. If your are given the opportunity to book something like a comic or other show, book it as soon as possible. A little bit of planning and booking will greatly enhance your onboard experience.

Read full review

Was this review helpful? 14
9 Comments
4.4 out of 5

Free-Style Relaxation by CameronGillis

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Great ship! Excellent Cruise Line! Love the free-style cruising experience. We are really happy with the experience of New Orleans being much more convenient for west cost folks and now direct flights being offered (we live in Seattle so Florida is a major challenge with travel). Having done over 10 cruises with Celebrity (another excellent cruise line), we were very impressed with NCL and especially the ship layout of the Breakaway had very good flow and amenities and we especially liked the multiple outdoor open walking areas (the waterfront was really nice since it also offered shade!). We were sufficiently impressed that we bought 2 cruise credits on board mid-trip so we are definitely going to go on NCL again.

Read full review

Was this review helpful? 7
3 Comments
5 out of 5

Magnificent time with amazing excursions! by dorothycollier

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I would recommend Norwegian. This was our first cruise and it was relaxing with something to do everyday or you could just relax. Cabin crew kept our room clean and were very hospitable. Great experience we hope to take another cruise soon!

Read full review

Was this review helpful? 11
1 Comment
2.1 out of 5

Worst Cruise ever by ramosfamily007

Verified Review
/ Sail Date: / Traveled As: Large Group

This experience has left me NOT wanting to ever go on a cruise ship again! Thanks NCL.

Read full review

Was this review helpful?
6 Comments
2.3 out of 5

Great staff, the ship was large, but the staterooms and corridors were too small by jeaqual

Verified Review
/ Sail Date: / Traveled As: Couple

This is a large ship and it seemed like a cattle car to me. The staff was very nice, but the architect's design was terrible in my estimation.

Read full review

Was this review helpful? 2
2 Comments
2.1 out of 5

Mediocre by joscelynck

Verified Review
/ Sail Date: / Traveled As: Couple

Overall, this was not one of the better cruises. I don't know if I will cruise with Norwegian again. There were too many little things going wrong and not enough good things going right. It was just mediocre. The ports that were allowed to get off the ship and venture to were nice especially Jamaica. I think I will stick with Royal Carribean and Carnival cruiselines.

Read full review

Was this review helpful? 2
4 Comments
4.6 out of 5

Pre-Christmas Cruise on Breakaway by BonnieK5

Verified Review
/ Sail Date: / Traveled As: Couple

Okay experience, not wonderful because of the size of the crowds. I really prefer the smaller ships. They have fewer options on board but smaller crowds, and it is easier to get around and take care of your business or activities, and much easier to find parking.

Read full review

Was this review helpful? 3
3 out of 5

Pretty mediocre food and food service. Limited time at ports. by McElmo

Verified Review
/ Sail Date: / Traveled As: Couple

Won't be cruising on Norwegian again. Food was inferior to other cruise lines as was entertainment.

Read full review

Was this review helpful? 2
5 Comments
2.6 out of 5

Not great, not what we excepted by pjatsr

Verified Review
/ Sail Date: / Traveled As: Family (older children)

To many people , had to wait in line for everything

Read full review

Was this review helpful? 1
3 Comments
3.1 out of 5

Not good by Elainelj

Verified Review
/ Sail Date: / Traveled As: Family (older children)

The food was not good at all it was the same thing and it was cold the night that it was new Orleans night the dirty rice was bad that was not dirty rice I saw too service playing they was throwing a dinner roll at each other it was on the left side if you are coming from the rooms and the right side if you come from the pool

Read full review

Was this review helpful? 5
11 Comments
1.8 out of 5

Worst cruise , worst ship I been on k by cwh0317

Verified Review
/ Sail Date: / Traveled As: Couple

I have been on about 20 cruises this is the worst cruise I have ever had,food was terrible all the better food was in specialty restaurant, they nickel and dime you to death I’ll never go on a Norwegian ship again .

Read full review

Was this review helpful? 1
4.8 out of 5

Holiday Fun by jmarllc

Verified Review
/ Sail Date: / Traveled As: Couple

The Breakaway is a bit larger than our taste. Will choose a smaller ship in future.

Read full review

Was this review helpful? 4
4 Comments
2.9 out of 5

An okay Cruise by reojewel69

Verified Review
/ Sail Date: / Traveled As: Couple

The cruise was okay. Nothing blew us away. Service was very poor in the MDR and drink service throughout the ship was very poor. The activites seemed to be few and far between.

Read full review

Was this review helpful? 5
1 Comment
5 out of 5

great cruise by gmacblac

Verified Review
/ Sail Date: / Traveled As: Family (older children)

only problem was credit card company thinking it was not me

Read full review

Was this review helpful? 1
2 Comments
4 out of 5

Excellent Thanksgiving Cruise on a VERY big ship by cwhite187

Verified Review
/ Sail Date: / Traveled As: Couple

Overall great cruise, just too many passengers for us. The crew was excellent and ship its self is great.

Read full review

Was this review helpful? 7
3.6 out of 5

Thanksgiving Cruise by RDS0074

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Nice trip. A little crowded on the ship. I think I prefer the smaller ships that have less space dedicated to kids.

Read full review

Was this review helpful? 7
4 out of 5

Cruise by curtisv23423

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The poorest of my seven cruises for reasons noted above. I have sailed on Carnival, Royal Caribbean, and previously on Norwegian. The video game room and associated cost plus the extra pay for shows left a bad taste in my mouth. Staff were unable to correct the associated problems even though they were informed the charges were made by an underage special needs child.

Read full review

Was this review helpful?
6 Comments
4.6 out of 5

Wonderful First Cruise! by cbartnik665

Verified Review
/ Sail Date: / Traveled As: Couple

This was my first cruise and I really enjoyed it. The ports of call were great and we went snorkeling for the first time and had a wonderful experience. I though the prices were fair and the food options were varied and yummy. It was a mix of all ages and groups of people on the cruise. In the future, I'd pack more evening clothes (it got colder than I thought it would) and bring as many swimsuits as you can. So many pools/hot tubs/etc.

Read full review

Was this review helpful? 5