Norwegian Breakaway Reviews

3.6 out of 5

2207 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (655)
  • (600)
  • (564)
  • (264)
  • (124)

Traveler Type

Cabin Type

Cabin Number

Destination

Sorted by
5 out of 5

The most amazing trip I’ve ever had , on board ship I felt like a king , there is nothing I can say wasn’t a great time , our whole family will be coming next next year. by dontrucker09

Verified Review
/ Sail Date: / Traveled As: Couple

The food I’ve never tasted better, the staff where so friendly and very informative, the ship was clean and sleek , so impressed, now my whole family wants to come next year with us

Read full review

Was this review helpful?
1 Comment
4.8 out of 5

It was an excellent trip... we took two of our children and everyone enjoyed everything. Thanks by waltergarner

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Our 28th cruise....we took two of our daughters and all had a wonderful time! Thanks

Read full review

Was this review helpful?
3.7 out of 5

Best 50th anniversary cruise ever 🤣 by bcr110846

Verified Review
/ Sail Date: / Traveled As: Couple

Perfectly calm seas, very warm weather. Great entertainment, especially Chanti Leone in Syd’s. Unlimited Beverages Package a good thing to have as the barkeeps pour lightly. Ratings for some ports as 1 star not intended. Review would not accept “did not visit” check off.

Read full review

Was this review helpful? 9
2 Comments
4.2 out of 5

Nice cruising by pv9799

Verified Review
/ Sail Date: / Traveled As: Couple

The embarkation process was slow and tedious. I recommend all information including a pictures of travellers uploaded on line to avoid this long wait. Also the check in system needs a over haul as it was slow and having issues while we were checking in. Unpleasant check in process compared to other cruise lines .

Read full review

Was this review helpful? 4
4 Comments
4 out of 5

Cruise itself fine. Cruise Acency a problem by jazzmoo

Verified Review
/ Sail Date: / Traveled As: Couple

Cruise was fine. Boarding and disembarking was HORRENDOUS. Was promised onboard credit from WORLD TRAVEL HOLDINGS which was not honored by Norwegian because it could not be confirmed. Have been unable to contact Jamel Whitten, agent who booked our cruise for clarification, although we've made many attempts to contact him both before and after the cruise. TOTALLY FRUSTRATED BY LACK OF RESPONSE.

Read full review

Was this review helpful? 3
5 Comments
3.3 out of 5

45% good 55%not so good by Keithgray

Verified Review
/ Sail Date: / Traveled As: Large Group

From sailing 4 hours late to every one getting the flu and colds 5 days into the cruise we didn’t have a great time. Then to top it off we had a medical emergency that diverted the ship 5 hours west then decided it didn’t need to divert . Then getting to New York in rough seas then another ship had a man overboard that held us up for another couple hours. We where to dock at 10 am Saturday but ended up docking till 10 pm. My biggest problem was lack of Communication from the captain and lack of help to us that have transportation picking us up at the porch and those who had flights to their state .we where on our own to change our plans home at additional exprnce. So had to pay out of pocket for change of traveling plans and some hotel rooms over nite. And if you didn’t know rooms in New York are not cheat . I for one plus our 10 other members of our group will never cruise with NCL

Read full review

Was this review helpful? 2
3 Comments
5 out of 5

Great vacation by amleventhal

Verified Review
/ Sail Date: / Traveled As: Couple

Great cruise. Arvin & Emily, Manhattan band were fantastic. Cirque & Rock of Ages fantastic. Gym & thermal spa excellent. Bistro, la cucuina, cafe, manhattan restaurant excellent. Dan Dan Cruise director excellent. 5 stars. Thank you NCL. Leo Knapp is my adviser- genius.

Read full review

Was this review helpful? 6
3 Comments
4.4 out of 5

miserable embarkation and debarkation otherwise the cruise was very nice by wjr7718

Verified Review
/ Sail Date: / Traveled As: Couple

3 days of the cruise embarking and replaning the debarking should not define the rest of a wonderful experience on the ship.

Read full review

Was this review helpful? 2
5 Comments
3 out of 5

Good Ports - Horrid Service on the Ship by KMKSBY

Verified Review
/ Sail Date: / Traveled As: Couple

Way too many problems on this ship with the service and information provided. See all the my comments about the various aspects in the other sections of this review. It is quite likely that I will never sail on an NCL ship again, nor out of New York City.

Read full review

Was this review helpful? 3
4 Comments
2.8 out of 5

Terrible Caribbean Cruise by mdwvufan

Verified Review
/ Sail Date: / Traveled As: Couple

No more NCL for us. Always felt like we were getting "nickel and dimed" for everything

Read full review

Was this review helpful? 2
2 Comments
3.9 out of 5

The weather was with us until the last day Enjoyed the trip. by jmzhd4life

Verified Review
/ Sail Date: / Traveled As: Couple

Not in love with breakaway. Food seemed more limited and the service was not as attentive as previous cruises with Norweigen. Decor was also less inviting. Cruise however was nice. We did all of the things we want to do on vacation.

Read full review

Was this review helpful? 3
1 Comment
3.8 out of 5

Good experience by lookin4uservice

Verified Review
/ Sail Date: / Traveled As: Couple

Good service, great staff, horrible disembarking experience

Read full review

Was this review helpful? 2
2 Comments
3.7 out of 5

Beautiful ship, crowded venues, angry passengers- NCL first timer perspective by bhodgson

Verified Review
/ Sail Date: / Traveled As: Couple

The impact of experience sets the attitude on a ship - we had an awkward start to this cruise and joined angry Baltic passengers which se the tone of the entire 14 days. There were any unhappy people and I was glad to disembark. I have friends who were on the same ship in August and found it wonderful. I found the endless lines daunting especially since there were reservations- I soon discovered that if you were not in that line- you only got a single bad seat. I would like to experience this same ship in the Caribbean just to see the difference. I would suggest it those with kids because there was lots of things for them but because this was a TA the average age was 63 and very few children.

Read full review

Was this review helpful? 2
4 Comments
4.8 out of 5

Pleasant Repositioning Cruies by kenkalen2162

Verified Review
/ Sail Date: / Traveled As: Couple

I noted that all staff we encountered were very friendly, professional, and efficient. Made the cruise pleasant.

Read full review

Was this review helpful? 4
5 out of 5

Bad Weather by laureen526

Verified Review
/ Sail Date: / Traveled As: Couple

We started our trip with a 24+ hour flight delay. I caught a cold about the 3rd day and missed London. The weather was so windy the outside areas were closed most of the time. As rough as it was we barely felt it in our cabin.

Read full review

Was this review helpful?
4 Comments
4.6 out of 5

relaxing by pet50

Verified Review
/ Sail Date: / Traveled As: Couple

a very enjoyable time for both of us. We saw new ports of call.

Read full review

Was this review helpful? 3
1 Comment
2.5 out of 5

First and last cruise with NCL by joeemily1976

Verified Review
/ Sail Date: / Traveled As: Couple

Very disorganized ship with very little info available. Daily news letter regularly included inaccurate info. Had to make trips to reception to correct erroneous charges. Long waits in understaffed restaurants with under trained wait staff. Many times part of our order was either lost or given to someone else. Spent more than 2-1/2 hours in Italian Specialty Restaurant because waiter forgot to turn in our order. The list could go on.

Read full review

Was this review helpful? 5
6 Comments
3.9 out of 5

NO ENTERTAINMENT CRUISE by NoTanLines

Verified Review
/ Sail Date: / Traveled As: Couple

This was our seventh Transatlantic cruise and the worst yet because of Breakaway. This ship is only good for warm weather cruising with very little entertainment other than the two preregister shows. We don't recommend Breakaway for anything but a Caribbean cruise.

Read full review

Was this review helpful? 5
1 Comment
3.2 out of 5

We will stick to the smaller ships from now on by wilsonb333

Verified Review
/ Sail Date: / Traveled As: Couple

To be fair we chose this cruise for the itinerary…not the ship. However, the ship was a big disappointment. The upper decks were closed for the vast majority of the cruise and there were no accommodations made even though there were 4000 people jammed in the lower decks. They have 3 main restaurants and they were almost never open at the same time. We utilized the “pay’ restaurants 6 times and they were great (as usual). The other restaurants were extremely slow. Our average meal was 1 and ½ hours. This includes breakfast. Several times our food was either wrong or didn’t show up at all. As for the entertainment, it was average. The Cirque Jungle Fantasy was very good. Many things were not working on the ship. The pool was drained and only available on the last 2 days. The spa hot tub was broken for 2 days and the spa therapy pool was broken for the last 5 days. The “ropes” course on the upper deck was closed for the majority of the cruise and, when it was to open, they would not open even one minute early. When they did and we “walked the plank” we found out that the camera was not working so….no photo opportunity. Overall the experience was poor to say the least. This is our 6th cruise with Norwegian and was our worst.

Read full review

Was this review helpful? 6
10 Comments
3.4 out of 5

Lousy experience - NCL made 3 last minute changes in itinerary - had to board in Copenhagen instead of Warnemunde (after we were already in Germany), then couldn't dock in Helsinki nor in Stockholm by TXPoleman

Verified Review
/ Sail Date: / Traveled As: Couple

Very poor, last minute communication of itinerary changes. Still hope to see Berlin, Helsinki and Stockholm someday, but it won't be on this cruise line.

Read full review

Was this review helpful? 2
3 Comments