I can honestly tell you I will never sail with NCL again. I have been on Royal Caribbean, Carnival, Holland and Costa before, and I will make it a point to advise my friends against traveling with this line. Interesting to note that as we met people and asked them about their experience, they shared similar stores. I just wasted a lot of my time and money.
From the first time we boarded the Breakaway, we did not feel welcomed as we were either ignored or we were poorly assisted by the ship's crew. This will be our first and last time booking with Norwegian.
We know the cruise industry had to jump to replace the destinations that were effected by the hurricanes but offering ports that were not equivalent to ones booked without offering compensation is just wrong!
We booked with BJ’s and they did step up and helped the best they could and we will book with them again. Think about Trip Insurance it could make your travel less stressful.
I think Norwegian could have offered better Destinations or Compensation for these non equivalent offerings. Then again if I purchased insurance I would not have had to go on this vacation.
Read the Fine Print
Confusing but ok I guess. It was diffently a learning experience. It was a learning experience for sure. I'm glad my husband, daughter, son in law and reo grandchildren got this opportunity. I hope when I can take my nect cruise, it will be more enjoyable.
Overall, it was a nice cruise but I think this is my last time on a large NCL ship. We ALWAYS cruise this time of year as most people do not do so and the ships are usually not crowded. (most people will wait under Christmas break if they are going to cruise after Thanksgiving) It was my understanding that the NCL Gem was out of service and NCL moved those people onto the Breakaway bringing it to a fuller capacity than it normally is this time of year.
I had higher hopes for this cruise. There was no one thing that ruined it for me but it also wasn't the fantastic vacation I was hoping for. The room was nice and the drink package was great (better than expected selection that we definitely took advantage of) but the mediocre service, long waits for everything, hit-or-miss daycare and skipping the private island really diminished what should have been a fantastic trip. I have travelled with NCL multiple times before but I doubt I will cruise with Norwegian again.
We really enjoyed our cruise with NCL...The staff was polite and helpful, the various games and activities in the atrium were entertaining, and the theatre always had a good show, and the Manhattan Room for dinner was nice with the music and special performances.
THOUGH I HAVEN'T BEEN ON THAT MANY THIS WAS ONE OF THE BEST CRUISES I HAVE EVER BEEN ON. THE SHIP WAS IMMACULATE, THE FOOD WAS DELICIOUS, AND THE STAFF WAS INFORMATIVE, ATTENTIVE, COURTEOUS, AND ACCOMMODATING.
It was a true escape & a pleasure to be on. the only negatives were waiting too long for some of the ship activities & wating a good while in restaurants to be served. During disembarkation the wait was long as well. Other than that the TRIP was GREAT! Can't wait to go another cruise. Thank you.
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