Nieuw Amsterdam Cruise Reviews - Reviews

Overall, we enjoyed the cruise. The entire staff did an outstanding job and were very friendly.

Purchasing 'Club Orange' for an extra $500, which promised priority things was a joke. No priority was actually given --- oh maybe a very little bit, not definitely not worth $500. My travel agent never explained there was a 'club orange'. IN GENERAL THIS SHIP WAS INFERIOR TO OTHER SHIPS, SPECIFICALLY CELEBRITY CRUSIE SHIPS, IN MANY, MANY WAYS, AND I AM VERY DISAPPOINTED MY TRAVEL AGENT DID NOT KNOW TO EXPLAIN.

The cruise was 23 days and mostly went as planned. The sea was unusually calm so any motion sickness was minimal. We covered a lot ground and the cruise was very relaxing with lively nightlife especially at Happy Hour at the Ocean Bar and Billboard Onboard Bar. Entertainment was varied with good show nights, music nights, etc. Food was generally pretty good with lots of choices. Specialty restaurants added to the variety. Stewards were excellent and Sommelier-sponsored wine tastings were fun and informative. Daytime had many activities or you could just relax around a laid-back ship. It was a great way to emerge from Pandemic restrictions and enjoy the beginning of Autumn in North and Central America.

Overall, this was a very good cruise. We enjoyed the wine tasting events most of all. Weather and port changes were only minor inconveniences.

The sea part was great. But we were given no information regarding the land portion, where we would be when, in order to make excursion plans, Not before, not during and only wwere provided a 1 day advance notice of what our days would look like when we got that days hotel keys. very disorganized.

Overall, a great trip. Had some rain and fog at times but it really didn't take away from the wonderful experiences and scenery. The day spent cruising down the inside passage was breathtaking. This trip is well worth your time and money.

Great team taking care of our stateroom and the waitstaff was always on top of every detail

No way is this cruise a 3.3 . It’s not the stops that make all of your vacation but the cruise ship and how you are treated on the ship! They need ALOT of work

Wonderful cruise, ship was great, all the staff was very friendly and helpful, room was great, activities were numerous, excursions were all great. Will probably do this again in a year or so with family

Our Air Canada tickets were canceled 4 times and rebooked with Holland America, again BJ's Travel did not help to fix the problems! Holland did all the work. All excursions were booked through Holland, again BJ's Travel did not help to fix the problems! Hotels on both ends were booked by me, again BJ's Travel did not help to book the hotels!

This rates among one of the best cruises ever! It was our second Holland cruise to Alaska, and our favorite!

The turtles in Cuyutlan need our help, almost all people on the 2 tour buses were shocked about this terrible place. The turtles must being set free now, close the place, please help this beautiful animals.

Masks were not mandatory, they should be. Excursion problems.

The cruise was absolutely wonderful. The ship, itself, was a perfect size. The food and drinks couldn't have been better. And the staff - all of the employees (especially those mentioned earlier), and even the officers were friendly and always offering to help. A Perfect Cruise!

The ship was only at half capacity, so there was no waiting for anything.....very nice!

unless ship was in better condition would not go on again

It was our first time on Holland America and may be the last. We were very disappointed to see our itinerary completely changed (and the last stop canceled) since it’s not what we purchased. We ended up spending most of the days on the ship and all we received was a rehearsed apology. The food, cabin and restaurant service, and nightly entertainment were great! Since we spent most of the 5 days on the ship, we played board games a lot so the Exploration room was the most visited room by us. Although the internet connection was ridiculously expensive (we chose to be electronically disconnected from the world), the free Movies on Demand were greatly appreciated. We watched at least one movie every day.

Relaxing and fun. The crew really went out of their way to make you feel good. From the bars to restaurants all had outstanding service

Food was good and safe and excellent service. However you have to take Covid test 48 hours before your are on the ship.

Had we known this ship was for an older retired demographic we would not have booked it. It was only our second cruise and we did not expect this. However it was nice to be on a cruise with zero kids on board. So if that’s something you are looking for than this is the cruise for you.