Disappointing in many, many ways

Nieuw Amsterdam Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 81

Overall rating:

2.4 out of 5
Verified Review
Nieuw Amsterdam

17 Night Panama Canal (San Diego To Ft. Lauderdale)

Sail date: October 08, 2022

Ship: Nieuw Amsterdam

Cabin type: Suite

Cabin number: 5093

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Purchasing 'Club Orange' for an extra $500, which promised priority things was a joke. No priority was actually given --- oh maybe a very little bit, not definitely not worth $500. My travel agent never explained there was a 'club orange'. IN GENERAL THIS SHIP WAS INFERIOR TO OTHER SHIPS, SPECIFICALLY CELEBRITY CRUSIE SHIPS, IN MANY, MANY WAYS, AND I AM VERY DISAPPOINTED MY TRAVEL AGENT DID NOT KNOW TO EXPLAIN.

Embarkation

4 out of 5
Not bad

Ship experiences

Food and Dining

2 out of 5
Buffets closed too much; Main dining room created very loud atmosphere due to 6 and 8 tables where people were shouting to talk with person across their table; Servers seemed unhappy.

Onboard Activities

3 out of 5
Bridge .... although room was originally set-up for players, water, coffee, etc never put our or if put out, never refreshed.

Entertainment

1 out of 5
Very poor. Compared to every other cruise this ships's entertainment was sub-par!

Children's Programs

N/A

Service and Staff

2 out of 5
Room Steward was very good. Waiters seemed to be putting-on a happy face but acturally they seemed as though they were just 'doing their job'. Ship personnel, i.e., 'Services Desk' blew us of several times with simply as quick and general an answer as they could.

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5
TV was only able to be viewed if in bed. Coffee table was more 'in-the-way' than useful. Ship Tenders were right outside veranda.

Ship tip

Choise another ship

Ports of call

San Diego, California

3 out of 5

Puerto Vallarta, Mexico

3 out of 5

Huatulco, Mexico

3 out of 5

Puerto Chiapas (Tapachula), Mexico

3 out of 5

Puerto Quetzal, Guatemala

3 out of 5

Puerto Corinto, Nicaragua

3 out of 5

Puntarenas, Costa Rica

2 out of 5
Fourty-one guests on 'Zip Line' shore excursion could not return to ship for 4 days. Rain washed out road and bus could not return.

Panama Canal Transit

4 out of 5

Oranjestad, Aruba

3 out of 5

Half Moon Cay, Bahamas (Private Island)

1 out of 5
Passengers told, 'No staff available on-shore' and therefore many extras were eliminated.

Ft. Lauderdale (Port Everglades), Florida

2 out of 5

Disembarkation

3 out of 5
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6 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

Cruisemama333    2 years ago

Sorry you had a Terrible time. We absolutely loved this beautiful ship and the amazing staff.

Gwbigdog    2 years ago

Thanks for sharing your cruise

javawoody    2 years ago

Appreciate your view

byhisgrace    2 years ago

Yikes 😳 sorry this cruise didn't meet your expectations

AuntPinkie    2 years ago

Sorry you were disappointed.

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