Itinerary COMPLETE changed but food, service and entertainment were great!

Nieuw Amsterdam Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall rating:

4.2 out of 5
Verified Review
Nieuw Amsterdam

5 Night Bahamas & Key West (Ft. Lauderdale Roundtrip)

Sail date: December 18, 2021

Ship: Nieuw Amsterdam

Cabin type: Balcony

Cabin number: 8071

Traveled as: Family (older children)

Reviewed: 30 days ago

Review summary

It was our first time on Holland America and may be the last. We were very disappointed to see our itinerary completely changed (and the last stop canceled) since it’s not what we purchased. We ended up spending most of the days on the ship and all we received was a rehearsed apology. The food, cabin and restaurant service, and nightly entertainment were great! Since we spent most of the 5 days on the ship, we played board games a lot so the Exploration room was the most visited room by us. Although the internet connection was ridiculously expensive (we chose to be electronically disconnected from the world), the free Movies on Demand were greatly appreciated. We watched at least one movie every day.


4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5


5 out of 5
The BB King band and dancers were excellent. The comedians are ok.

Children's Programs

We had an older child

Service and Staff

5 out of 5
Great Service!

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Big enough for 3 people

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Freeport, Grand Bahama Island

3 out of 5
The port didn’t look interesting. We browsed some stores for 30 min and went back on the ship

Bimini, Bahamas

4 out of 5
We spent most of the time on the public beach. The weather was great and we enjoyed it.

Half Moon Cay, Bahamas (Private Island) Did not visit port

Port was canceled due to Weather conditions


4 out of 5
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