Navigator of the Seas Cruise Reviews - Reviews

From the moment I arrived at the cruise terminal there were friendly, knowledgeable and upbeat crew members to meet every need. I was on board within 35 min. With no long lines and waiting. Luggage was delivered to my balcony stateroom by mid-afternoon. This is a very large cruise ship but cleanliness was everywhere. Meals in the dining room were very good and after the first evening the staff knew all of us by name. I was part of a table of nine and we were friendly from the beginning with no awarkwardness. The shore excursions were the only experiences I found uncomfortable - and that was due to the heat and massive crowds. Ephesus was the best with the Turkish tour company very friendly and knowledgeable. Guest Relations Desk crew were very helpful and pursued my requests until a very satisfactory solution was found. I will definitely cruise with Royal Caribbean again, but on another itinerary. Michael from Wisconsin (age-75)

We had a great time...the people were attentive to our needs, very curious and thoughtful....the food: excellent, but what we enjoyed most was the option of having three pools. We spent most of our time in the adult pool area being that we did not bring our children with us. They would have enjoyed all the activities available and we are seriously considering having them come with us on the next one. The itinerary was just perfect for us and it allowed us to visit the places we wanted to see most, or relax on the ship since that is a vacation in itself. I am recommending cruising to all my friends.

We traveled as a family of 12, ranging in age from 8 to 74. The ship had activities for all ages. Our 8 year old especially enjoyed the Explorers Club and took part in all their activities. The rock climbing wall, ice skating rink and in line skating were also a hit. I was disappointed that there was not "formal tea" in the afternoon. That was one of my favorite activities on other cruise lines. We had a negative experience sending our bag of dirty clothes to the " $25.00 laundry". Many items came back about 3 sizes smaller! But all in all it was a fabulous trip and I would recommend it to anyone.

This was my first cruise and I never knew how great it would be until this cruise and I have already booked my next cruise. The service, price and whole experience was so wonderful. I have stayed in a lot of hotels and never had an experience even close to being on a cruise. Five stars for sure.

Really enjoyed this cruise. The ship is in good shape (we did the Oasis in November, so obviously nothing will compare) and the itinerary was great. Hired private tours in most ports (Athens, Ephesus, Sicily) and enjoyed the ports immensely - wish they would allow for longer days in port though. Generally you have to be back on board 1/2 hour before the stated deportation time on the itinerary and it's 1/2 hour between docking and deportation, so many of the days were very short. be careful in Crete, as the shuttle back to make that early afternoon deadline was full and getting back on time was very challenging. Definitely could change the Crete port to something else - its a nice enough little town, but nothing to write home about (no need for a tour here - just hop the shuttle into town and then take a long walk to a beach if you want). We had a balcony room and an inside room - the inside room felt very small, but was quiet and perfectly adequate. all the staff on board are amazing - even with the now mandatory pre-paid tips they still went out of their way to be nice and very helpful and all were very professional. by the way, even infants pay those pre-paid tips! Food was not at all great - nothing at all to get excited about, even in the specialty restaurants. One of the few cruises where I did not gain weight as nothing really seemed worth eating on the ship. Wish they would focus their menu more on local favorites from each port town - makes it more authentic and interesting. the food on this cruise was the exact same menu as the November cruise out of Florida. Our friends were on a similar trip on NCL - we ran into them in two ports - they enjoyed their cruise perhaps more than we did - better food, less "extra charges", and more/longer/better port stops. my teen daughter enjoyed the teen club and the kids club and arcade were popular. My 18 year old was lost - too old for the teen club and nothing to do. the pools were way too small for a 3000 person ship, and one was always closed on "at sea" days, making the water in the only open pool really disgusting really quickly. never enough deck chairs. biggest complaint about RCI on these last two cruises was the "added charges" - constant attempt to get you to spend more money on "extras" - not just alcohol, but specialty dining, ice cream, espresso at dinner, coffee and Starbucks, etc. etc. etc. We had the soda package, which saved money, but it did feel as though the people at the bar were resentful whenever you asked for a free soda. When I tried to ask the excursion people about the towns we were going to and "low-cost options" for getting into town, they were very, very rude and unhelpful - they work on commission, so telling you that the shuttle to Chania town in Crete is only a few euros was not in their best interest - so they just flat out refused to give me any info at all. About any port. unless I was buying an excursion, which I was not going to do. this was really, really annoying. One staff member actually told me that she had never been to town in that port - which cannot possibly be true! she told me to wait until I was off the boat and ask the tourist information at the port about my options!!!! We did run into the huge group RCI excursions in every port - I'm sure they were fine, but they were huge busloads of people following a person with a sign and listening on headphones to the canned and boring sounding "talk" of the guide - every one of those people could have downloaded a Rick Steve's free audioguide and hired a taxi and gotten the same exact tour for way less money. (maybe not in Turkey, as the interesting Ephesus site is very far from the port town). We liked Ephesus best of all the ports (again, we had hired private guides) but also really enjoyed Athens and the volcano and town in Sicily. Best gelato was in Taormino in Sicily! Apparently this is the Navigator's last summer in Europe and now she will be refurbished and sail out of Galveston. It will be interesting to see what ship replaces her in the Mediterranean.

We had a great time and experience. I would love to sail again with Royal Caribbean we were treated like royalty. My favorite time in the boat was diner time. Our waiter made the experience much greater and enjoyable.

Over all it was a rather relaxing experience. We were travelling with my parents in their eighties and our children just over 20. My parents enjoyed the journey, the staff where extremely friendly and despise my parents lack of English they found they could manage them self very well. Our children quickly bonded to other youngsters and they formed a group which I believe they still keep in touch with. Yes the food was excellent. the staff great. The ship was clean and well looked after.

This cruise was more than what we expected. Every employee was absolutely excellent in work ethic, helpfulness, and friendliness. Our steward and servers were top-notch and fun. The entertainment was good and enjoyable. The ship was superb in every way, too. I can think of nothing that we were disappointed by. We would definitely use Royal Caribbean again if we decided to do another cruise. Thanks for a marvelous voyage and experience!

We sailed on the Navigator of the Seas, June 2 from Rome. The food was, at best, so so and the shows were mediocre and the facilities were lacking in almost every respect. Along with many other features on the Navigator of the Sea, the internet system is hopelessly out of date. It's obvious that their system has not been updated since the ship was launched. I was very surprised to find that they do not have wireless in the rooms and all over the ship but only 4 or so "hot spots" on the ship. I have not seen this on a ship in at least 10 years. I needed to complete a contract once I got on board using Docusign which under normal circumstances would take perhaps 15 minutes. The internet on the ship was so bad that I spend literally 10+ hours and 3+ days of my vacation trying to use the antiquated system. I would get on their system and would be kicked off after 2 or 3 minutes without even getting onto the web and being charged 75 cents per minute. I would typically repeat this process 4 or 5 times before finally getting to use the EMail for maybe a minute or two before I was kicked off again. The assistant manager of the front desk, Steven, tried to help me and finally let me use the system they use in the back to finally use my software to submit my contract and reimbursing a fair amount of the useless minutes I had been charged for. During the last 3 days when I was trying to use the EMail to find out if my contract had gone through, I spent perhaps $150 on their internet with essentially zero results. I was so disgusted by this point that I did not even try to get reimbursed. We cruise once to twice a year and will never go on Royal Caribbean again. We have been on Princess, Carnival and Holland American. Never have I been so disgusted - my vacation was ruined.

We love this ship and it was very interesting to be among 67 different nationalities. The crew was excellent, the cabin with balcony fantastic and we enjoyed the itinerary. The shows very great and so was the food.

We take many cruises and this was the Best Ever. Mediterrian is smooth as glass, food great and got to visit Sicily, Greece, Turkey and Crete. No language barriers. Great Food ...very reasonably priced.

We had a fantastic time. Wonderful ice skating show in Studio B, and cirque de soleil performances in the Metropolis Theatre. No sea sickness, compared to another cruise line trip to the Bahamas. Great fish and lamb dishes; beautifully presented dishes and desserts. Extremely polite staff in dining rooms, hair salon, stateroom and the security person who checked on us while walking on deck at night. The carpets need replacing and the showers are too small. The art tour and auctions were interesting, but a long wait for home delivery. We were overcharged once on our bar bill, but it was corrected the next day, after talking to Client Services. It was nice to be able to check our bill daily from the stateroom TV. Client Services often had a long lineup. Hopefully, we will be able to try Royal Caribbean again. The price was right this time.

Navigator of the Seas is a great ship and the itinerary was fantastic. The staff is very friendly and efficient and every inch of the ship is clean and well maintained. I would highly recommend either the Mediterranean or Caribbean itineraries to anyone who wants to cruise in style and comfort.

My family and I have cruised on board the Navigator in 2005 and was disappointed to see the negative changes...pls see below. Overall ship appears ok but, worn out and tired. Badly in need of refurbishing. Some areas of the ship's hallways and pucture frames are banged up. Deck 6 hallway smells of mildew or something foul. The carpets are faded and stained. 1st night's dinner in the dining room was below average: the salmon, in several occasions was over cooked and dry. The creme brûlée at multiple times looked like the sugar on top was just hurriedly dumped in the middle and was caramelized! On another note, both specialty restaurants food and wait staff were excellent! All staff members we've been un contact with were wonderful, warm and professional. Many areas of the ship showed sime neglect. Specifically the Desk/phone stand by the Nutcracker does not look like it's been dusted or polished in awhile! Likewise the Internet cafe was sub-standard from the stations being sticky and dusty to the very expensive fees for a snail's pace connection/speed. It took 15mins to send ONE email message! Lastly, sodas and specialty coffees are extra charges! Gone are the days when cruising was all inclusive!

great food outstanding service in the cabins, and most outstanding service in the restaurant areas, including the buffet. Great costumer service clean and organized all throughout the ship Great entertainment, and facilities exceptional crew members, most professionalism to include all kitchen staff and servers I am impressed by this cruise ship level of professionalism, and i stress on the quality rendered by all the staff of on the cruise to have been the best i have ever encountered, This cruise as impressed me on every aspect, and the dedication of the staff to ensure that the guest were made comfortable, and entertained by providing services left me speechless. I will stress, however, most outstanding the kitchen staff, cooks, servers, cleaning crew.

First of all, I enjoyed the cruise very much. This was my first seven days cruise and I had a lot of fun. I was giving a delta reservation number which happens to be Alitalia. I requested a table for 2 at dinner and we were on a table for 6, but we manage. the worst part was that we could not bring an iron on board and was charged $70 for ironing our clothes, I think that was outrageous. Now I know what to do next time. Order than that everything was fine. I will definitely cruise with Royal Carribean again.

We liked the navigator of the seas very much. It is showing its age in some spots but very clean And we'll taken care off. There could have been Some more better shows. Also love royal coribean, Never had any problems just wish the ships would have Different decor, you seen one you seen them all. Overall very nice trip.

The friendly and attentive staff made us feel pampered every moment on our cruise. The only down side would be the dinner menu as it is very heavy on seafood dishes and I do not eat seafood, I would have liked more entree options.

Royal Caribbean is cutting back on basic amenities; at least that was our experience with our recent (March 23, '13) cruise on Navigator of the Seas. Although there was a liquid soap container on the shower wall, we were given no individual sized creme rinse, shampoo, lotion, or body soap. In fact, we didn't even get a chocolate on our pillows at night! RC advertises that Platinum class gets robes upon request; we were told that this is no longer the case. I asked our room steward if this was a mistake and he told us that RC is cutting back on some amenities, the aforementioned included. When I explained that we flew with as few liquids as possible and had nothing, our steward called his supervisor to get permission to give us hair conditioner and hand lotion. Apparently, our class, which is the Emerald level. is NOT given basic items that are expected when one stays in a paid accomodation. On RC, one needs to be at the diamond level for those perks. The matress was thin and uncomfortable and the pillows worse. I didn't sleep well. However, the room was quiet. The entertainment was spectacular, as has always been our experience with RC. Service was good; food was just average. My husband and I enjoyed our trip, and although we've traveled with RC many times before, I think we will choose a different cruise line for future travel. There are times when pinching pennies gets to the point where a company loses repeat customers and future business. This may be such an example. (When talking with a few different fellow passengers, they all said that they would probably travel on different cruise lines in the future.)

the only negative of the whole cruise ,was the PHOTO: portrait situation they are poorly trained ,and extremely rude,and a waste of time,energy and money.and a middle aged latina women with her 4 inch couch and pic frame and no other options,dont recall her name but im sure you'll hear it from someone else, but this Mark guy is on a whole other level of "Not mentaly fit to deal with the public" Mark is condescending and rude ,he actually flip his hand up in my mothers face " talk to the hand" style .. and walked away from her and started helping someone else.so thats the negative ...... POSITIVES :the rm attendants were so great ,and the wait staff top notch in all the restraunts and Bars..very attentive,and we recieved a wonderful massage from "the spa" the Best !! .one thing comes to mind.as someone who doesn't drink( alcohol or sodas or artificial sweetners) ,it would be nice to have some better" ice tea" options perhaps some flavors(peach or rasberry,unsweetened )ect. ,because thats what people from the south drink ,we enjoy our iced teas,!!!!,I have cruised before, on "Freedom of the seas" and they had shower eminity's,which was nice, if you have to fly in from another locatation ,like the rest of my family did ..we drove in from Atlanta to New Orleans,And we brought everything ,so i found the shower soap dispencer "amusing".was happy with the rest of the room ,mini fridge wasn't cold ,so just ordered alot of ice(again rm att fabulous)... when embarking there was an unpleasant oder ,upon entering the ship...but being on the 10th floor it didnt bother us again till the disembarking on the same floor area...maybe some new carpet in that area..I was really happy about hand sanitizers everywhere ...and again can't say enough good things about the wait staff/Rm attendants..overall i had a Great time with 10 of my family members.so thankyou for that........... and good luck with your "affore mentioned" problem areas...