Navigator of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

Very disappointing...

Sail Date: April 28, 2013

Reviewed: 4 years ago

Traveled As: Singles/Friends

Room Type: Balcony

My family and I have cruised on board the Navigator in 2005 and was disappointed to see the negative changes...pls see below.
Overall ship appears ok but, worn out and tired. Badly in need of refurbishing. Some areas of the ship's hallways and pucture frames are banged up.

Deck 6 hallway smells of mildew or something foul. The carpets are faded and stained.

1st night's dinner in the dining room was below average: the salmon, in several occasions was over cooked and dry. The creme brûlée at multiple times looked like the sugar on top was just hurriedly dumped in the middle and was caramelized!

On another note, both specialty restaurants food and wait staff were excellent! All staff members we've been un contact with were wonderful, warm and professional.

Many areas of the ship showed sime neglect. Specifically the Desk/phone stand by the Nutcracker does not look like it's been dusted or polished in awhile! Likewise the Internet cafe was sub-standard from the stations being sticky and dusty to the very expensive fees for a snail's pace connection/speed. It took 15mins to send ONE email message!

Lastly, sodas and specialty coffees are extra charges! Gone are the days when cruising was all inclusive!
Ship Quality Tired and worn out
Food and Dining
Specialty dining was very good.
Cabin / Stateroom Tired and worn out...can be better...the TV is outdated when the price of small TVs are so inexpensive!
Onboard Activities
Destinations and Excursions Over priced

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