MSC Meraviglia Cruise Reviews - Reviews

Cruise was just close to perfect in my opinion. We did end up getting sick with a cough which put a bit of a damper on the trip but still was amazing and will definetly be sailing with MSC again.

The 8 of us loved the whole experience except for the service received at Guest Services - Infinity desk. I was waiting patiently in line and 3 people walked up to the counter and were taken care of immediately. The desk clerks should have told the 3 people that they need to get in line. Bad service.

Overall, the Cruise exceeded our expectations. It was a memorable cruise and we would re-book. We appreciate Janet for her guidance and for arranging a show with the package. Thank you for your guidance and help. We loved it.

MSC can do better , work on better custom service

Overall, I would rate this cruise 8+. I would rate this higher if the sit-down and specialty restaurant was better. Went to the steak house for steak, but other than the sliders the rest was bad (overcook). The new ship, activity and the show was almost perfect!!!

Great experience. Next time we will pick a smaller shop, but we will sail again with MSC guaranteed!

Beautiful new ship. Dining & activities (lack thereof) biggest downside.

The cruise was a little different from what I'm used to but had a great time and and a great experience. Try everything you can on the ship especially the shows and restaurants.

Best cruise ever until departure to discover broken handle on luggage. This caused lots of issues on the remained of our European trip, mostly by train!

Best cruise ever until departure to discover broken handle on luggage. This caused lots of issues on the remained of our European trip, mostly by train!

We really enjoyed this cruise but experienced cold weather and rain for the first two itinerary stops in France and Italy. Ports of call were excellent as was the ship and amenities. We loved that MSC honors previous cruisers status from other cruise lines or hotel or airline status.

enjoyed the ports, shows, beautiful ship lackluster food. Was told by others that this cruise line caters to Europeans who enjoy entertainment over food. Not sure I believe that

I would cruise with MSC again, I hope MSC will try to improve the communication and make personnel much happier place for them. I love the guests on the ship and I miss them already. I am hoping they should get better entertainment shows, overall the PAZ is very good, not able to see the WAY.

The amenities and ship were top notch. Food quality and variety needs improvements. should have a system that passengers can communicate with each other with telephone. When we didn't havce cell service,m it was difficult to find each other. a lot of time was spent walking around, looking for one another. The automated screens and tv system for reservations and booking was not too user friendly, glitchy ( would get stuck, not responsive) I wasn't able to check if all people in my party were included in reservations and none of the employees had access to help me. Spent too much of my leisure time on that.

Yacht Club in itself was an oasis within a busy ship. Good, but not excellent service and the experience in itself was let down by lacklster food, paricularly when it came to fish and shellfish. Cabin was miniscule.

Nice ship, too many people, average entertainment and food. Limited menu at dinner. I was expecting more, since it was a new ship. The staff was fantastic, except one older waiter.

Again, this is the spirit airlines of the cruise industry. You will be upcharged on most things to have a better experience especially on foods and drinks.

Had another amazing 4 night cruise loved it. Nassau was fun went to the distillery tour again and the bearded claim is an amazing place to drink and eat.

If there is one area you want to be positive it’s the service. This is where MSC fails . It’s unfortunate because the ships are beautiful, food and entertainment good, service in the specialty restaurants was good. It was the bars and bar service that let us down. Staff was minimal when everyone wanted a before dinner drink, half the bars closed till dinner started , Bar tenders arguing and avoiding guests if they could. This is a big area of opportunity and an area we are not willing to wait for to improve. After three try’s it’s always been the bar tenders, bar hours and bar supply that’s let us down .This trip was the last straw. From the Sky lounge where the two bartenders tried with everybody to avoid eye contact ( one was Joel ) to walking up to the lighthouse bar at 8:25 just to relax and bar tenders see us approaching yelling we’re closed. It was Joel again. Ok I didn’t ask to be served so why so anxious to turn people away. The next rude bunch was the security group. Just incidents like that the whole time makes you want to jump ship. By the way we have cruised 65 times on pretty much all cruise brands and this will be our LAST MSC cruise . Bye bye

While there were hiccups it was still relaxing and I did a lot of reading. It is doubtful we will choose this line again but never say never.