MSC Meraviglia Cruise Reviews - Reviews

It was a great cruse. Be sides being a little short handed we were totally satisfied with the effort MSC put in to try to make this a great experience, and they successfully achieved this. We had a great time. The private island and the ship was fantastic . It was a very relaxing trip with many great memories.

I would go again with MSC. The food/service/cleanliness was excellent. COCO-CAY is a disaster there is nothing of interest on it.

Worst cruise I have ever taken and there have been several. Miserable experience from start to finish. Okay - I was suckered in by the low ball price but I knew that ... upgraded to a balcony. Cabin was okay - balcony almost big enough for two chairs, but, again, that is to be expected. Would have been nice if the panels under the railing were clean enough to actually see through. Solved the missing towels problem by just stealing them of the cart. Can not believe that with all the purported attention to hygiene per covid, etc., that the facial tissues have been removed - nice little cover plate over the dispenser - and none available for purchase on the ship. Most serious concern is for the mandatory evacuation drill requirement which was repeatedly hammered into us as always ... watch the video, follow the map an the back of your door to check in at your assigned rally point. The only problem was that the directions said to go one way and the crew said to go the other and just couldn't understand why we and many others were confused. In a real event confusion leads to panic and panic leads to casualties. Strong work. So now the food and drink. Totally concur with other negative reviews. Marketplace was typical cafeteria food - sometimes. Eggs and omelets - stand in line - told no omelets - have eggs. Did find a little sausage gravy left, but no biscuits. Etc. etc. Beverage bar ... home of the mystery drink - no labels - not that it really mattered because most were usually empty anyway. Have the drink package, but first you have to find a waiter to get something. Dining room prime rib kinda resembles a minute steak. Second night I ordered a pasta dish that lead to twenty four hours of vomiting ... and I haven't vomited in twenty years. Tried to contact medical but no luck. Second day of illness I was able to go down to the information desk where I was told I could not talk to medical by phone but had to personally go down to the medical station. When I did so I was assured there were no other reports of GI problems and indicated I must be allergic to seafood (in the pasta.) I live on Cape Cod. I eat seafood. Later I personally learned in conversation with other departing passengers of numerous other such incidents. That evening, my wife again went to dining without me and ordered a different dish including pasta ... mistake. She became ill with GI problems of her own. Both of our illnesses continued for the rest of the cruise - never left the ship at the wonderful Ocean Cay. My wife was so ill on arrival back at Port Canaveral that I went back to the desk to request some kind of accommodation. I was advised that we needed to vacate the cabin and either wait in the assigned area or go ashore and wait for our baggage there - the only options - no exceptions despite Me stating it was highly likely my wife would end up vomiting on the furniture. No consideration. So we vacated the cabin as ordered and stopped in the Market Place where my wife experienced a grand mal seizure and promptly vomited on the table. I requested/demanded medical assistance from three different crew members but it never happened. I rendered supportive aid as best I could and my wife recovered sufficiently to get off the ship to our relief. Enough - you get the picture.

It was our first time cruising and MSC has set our experience beyond expectations. It was indeed a memorable one. We will highly recommend MSC Meraviglia. Hope we can sail again with you.

This was our 3rd voyage on the Meraviglia in the past 13 months. It continues to be one of our favorite ships. I have to mention Ryan from St. Lucia working in the Horizon Bar. We have seen him on all of our voyages and he is the best of the bar staff. Not only is he very engaging to talk to but he can serve 3 passengers in the time it takes anyone else to serve one. He shows a great knowledge of how the logistics and stocking of the bar must be done. Andres from the Dominican Republic was also one of our favorites. As a whole the Horizon Bar staff was much more friendly and efficient than any other bar on the ship. My only complaint would be doing crew shows in the Promenade on deck 6 immediately after the Broadway show ends when most everyone is trying to get to the aft dining rooms.

Very nice and relaxing time. Would recommend 100%. Loved the private island and the coconut ice cream :-).

First experience was really bad. This one so so hopefully MSC giving us better experience for Nov 2023 cruise or we are done with MSC

Ended up in the hospital after 5 days of food poisoning and even had an infection from being SO sick…. My poor husband couldn’t get me a ginger ale… they didn’t have any…. No gatorades or any such kind available…. Needed Imodium …. None on board …. The real Clincher was when my husband got it the final night and had to fly home to Nashville on the plane in the bathroom…. At least Southwest had ginger ale …. I could go on but it’ll just make me angry😡 it was our 5th anniversary

Will use this cruise line again. The ship was beautiful great kids area. My only complaint is the bar staff is definitely under staffed. This ship was very clean and all off the staff was very friendly. Will use this line again.

I am a seasoned cruiser. This was my first MSC experience and it will be the last. The specialty restaurant staff are rude. Room service takes 2 hours to get someone on the phone to take an order. The food was not what one would expect on a cruise. It was like dinning in a high school cafeteria. The bar service was deplorable the ship departed the port at 6pm and they ran out of tequila at 2pm. Each day was more and more disappointing. 90 minute wait times for a drink. Trust me, do not book with this cruise line.

Everything was great the wait at the bar and dinner to get a soda was awful a minimum of 30 to 45 minutes every time

Overall our first cruise trip was great except for the experience of lost luggage and that is also something we learned from our experience. We certainly will be better prepared for our second, third.... cruise trip!

Highly recommend. Fabulous ship and crew. Can't wait to sail on her again. Need more variety of ports in USA :) 10/10.

Boat is beautiful and food was ok, but the service was the worse we ever experienced cruising. Room temperature was not cool enough and the staff not helpful or friendly/polite

The ship was beautiful, the food was absolutely delicious. Our staff was very efficient and friendly. We definitely will cruise again on the MSC Meraviglia.

Food at buffet was sometimes warm mostly cold..place some microwaves to heat it up around by the coffeemakers people would not complain so much...

The cruise was great overall. I just wish the itineraries were offered and had some new offerings. Everyone has been to Nassau, Costa Maya, and Cozumel.

It was my first cruise. I liked the ship and cruise line enough to rebook with them. I appreciate the customer service at American Airlines for helping me select the best package because it the cruise a delight for my husband and me.

Bad cruise bad staff nasty food. Lots of waiting almost 4 hours to get on the ship. If this was my first cruise I would have never did another cruise based of my experience

Bad cruise bad staff nasty food. Lots of waiting almost 4 hours to get on the ship. If this was my first cruise I would have never went another cruise based of my experience. Luckily I have been on other great cruises. Now I know stay far far away from msc cruise ship 3