We didn’t love it

Item: MSC Meraviglia
Rating: 3.3
Author: luisdvazquez25

MSC Meraviglia Cruise Review to Caribbean - Western

luisdvazquez25

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.3 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 08, 2023

Ship: MSC Meraviglia

Cabin number: 14086

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Boat is beautiful and food was ok, but the service was the worse we ever experienced cruising. Room temperature was not cool enough and the staff not helpful or friendly/polite

Embarkation

2 out of 5

Great

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Waiter and steward was great. But the customer service of MSC and the front desk was horrible. Including the check in online process.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Avoid Talking to Karen Caceras from the front desk in the boat. She will give you a hard time and an ugly attitude.

Thumbs up

Ports of call

Port Canaveral, Florida

4 out of 5

Nassau, Bahamas

4 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

1 out of 5

They hold us on the boat almost to 10am before releasing us out. We waited for ever trying to get out.

7 Comments

Other reviews of this sailing

Beautiful MSC ship

Wonderful cruise

Itinerary was a good one