MSC Grandiosa Cruise Reviews - Reviews

Nicely Done. Beautiful Ship. Very European and Nice for family.

Ship was beautiful; service was great; food was ok; destinations and tours were awesome (except for France); price was extremely good for a balcony.

My first cruise and I'm fall in love with it! I'm very happy and satisfaid. Perfect winter holiday with my family and perfect holiday for kids.

Great cruise with excellent ports of call. Food and service on ship excellent. Brand new ship with many things to do. Ship is very big so it may not be for everybody.

Excellent itinerary. Food is Amazing. Day entertainment is almost non existent. Not much to do during the day on sea day. Night entertainment is really good but lacking the Las Vegas flair. Not great costumes. Repetitive clothes in shows. Missing the wow of other cruises show.

Excellent itinerary. Food is Amazing. Day entertainment is almost non existent. Not much to do during the day on sea day. Night entertainment is really good but lacking the Las Vegas flair. Not great costumes. Repetitive clothes in shows. Missing the wow of other cruises show.

If the ship company could provide some tissues, and had our cabin attendant to do a better job: The pillow cases and bed sheets had wrinkles!! Our bath towels had spot? !

MSC is my last choice for cruise travel company. MSC does NOT enforce important rules like hand hygiene and family with kids section.

The ship was a good way to get from place to place, but not the best experience. Will use another line if we ever cruise the Med again.

Enjoyed most of it. Stress levels on the first day extremely high and unfortunately this came up in most conversations. This was a cruise that had been cancelled from a year ago and some of the itinerary had changed but still enjoyable

Beautiful, well maintained ship with bad entertainment

To start, the impact of the CV19/Global Pandemic does not go without mention or some consideration, we've all been impacted to some degree or another and a canceled cruise is low from a priority perspective. However, for those of us impacted by cruise cancellation, a second injury/assault seems to be occurring. On March 31, 2020, MSC cancelled the above mentioned cruise. Offering either a 100% refund (within 60 days of processing the form) OR a 125% cruise credit for future use, both are reasonable and fair terms. I personally elected to receive a full-refund, accepting the "up to 60-days" terms from the 3/31/2020 filing date. I spoke with MSC yesterday (5/21/2020) to inquire about communication I'd received and the status of the refund as we fast approach the 60-day mark, only to be informed that MSC are now refunding people "up to 60-days" after the original sailing date. This is not what the email confirmation from MSC states, nor is it what the own website states as of today, it is a unilateral change to a policy which further impacts its loyal customers and its being done without communication. Buyer beware - if you plan to run out and book a cruise with MSC once it becomes possible again, your "investment" in a family holiday is far from secure with this company. You cannot expect them to honor commitments made verbally or in writing, all are subject to change and potentially illegal. Any company wishing to "rip-off" its customers during this time should be shunned and held accountable to do the right thing. For those of you that may be in dire financial straights due to loss of work, and counting on a refund of your hard earned monies from MSC, don't. This company appears to want to take an interest free loan from its consumers, and hold on to money for 4-6 months, without any regard for your rights as a consumer.

Horrible. MSC is garbage. It is not concerned with public health or the health of passengers. Mercenary company that only thinks about making money, even with such a sad and worrying world scenario. Horrível. MSC é um lixo. Não se preocupa com a saúde pública e nem com a saúde dos passageiros. Empresa mercenária que só pensa em ganhar dinheiro, mesmo com um cenário mundial tão triste e preocupante.

The cruise was spoilt by the outbreak of the corona virus. None reported on the ship. Palma Mallorca was a substitute port of call due to Malta being cancelled which was no fault of MSC. The ship was clean and crew were very efficient at what had to be done regarding the virus. Under the circumstance we had a very enjoyable cruise.

Great time on great ship. Staff, entertainment, cleanliness, food of exceptional quality. All recommendations!

Ship was great! Ports were fun. We saw so much cool stuff. Highly recommend this cruise.

We booked this cruise because of the ship. We were on that same itinerary 3 times already, but the ship looked amazing so we decided to book that cruise because of the ship. It was well worth it, the ship is amazing. There are so many things to do, so many things to explore.

We were a bit leary about even going on the cruise given the crisis which was only occurring in China at the time. MSC was clearly concerned about keeping all of the guests safe and sound and were on the ball with sanitation. They had employees spraying hand sanitizer on each person's hands as they got back on to the ship after each port of call. And also when you went to a show each evening. The key factor was us upgrading to Yacht Club. It just made the entire experience that much better. I personally felt like I was a movie star the entire cruise. I do not think I could ever go on another cruise without the ability to upgrade to a similar package if on another cruise line.

The ship was beautiful, clean and easy to navigate. The itinerary was great, although we enjoyed some ports more than others, which is probably natural. Our only problem was that our luggage was lost. However, we did our best to not let it ruin our trip, and it didn't. Btw, we received our luggage when we got home!

Só não gostei da parada em Palermo. Cidade não tem muitos atrativos e é bem feia. Talvez deveriam parar em Napoles ao invés de Palermo. Também tivemos nossa parada em Malta cancelada por causa do clima e ventos no mar. Nosso dia de navegação foi antecipado por um dia e paramos em Palma de Maiorca que acabou sendo uma gratas surpresa. Adoramos! De maneira geral, o cruzeiro foi muito bom, mas achamos o navio um pouco cheio demais e com várias opções de diversão pagas à parte e com valores caros demais. Comparando com o "Anthem of the Seas" (cruzeiro feito no último ano), gostei mais do funcionamento da Royal Caribean do que da MSC.