NEVER AGAIN WITH MSC

Cruises: 7+ cruises

Review: 1

Helpful Votes: 32

Review summary

Hi everyone, I just disembarked from the MSC Grandiosa and it was a real NIGHTMARE! There was a COVID emergency that was handled VERY BADLY by the staff. The passengers were left alone, the reception did not answer the phone for hours, the essential services were almost completely absent and the staff of a rudeness never seen in 20 years of cruises ! In addition, most of the shows and excursions were canceled and several onboard attractions were also inaccessible. Despite all this, the prices were tremendously high, I personally spent 3000 Euros for a cabin with a balcony, without considering that even the water is extra 3.30 Euros for a small bottle ! NEVER, EVER AGAIN WITH MSC !!!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Civitavecchia (Rome), Italy

Barcelona, Spain

Disembarkation

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