Grandeur of the Seas Cruise Reviews - Reviews

My 17 year old and I had a wonderful time overall. The only thing that I didn't like was the AMOUNT OF SMALL KIDS RUNNING AMUCK. While I understand it is considered a family cruise, there were children everywhere--whether at "the sexiest man in the world contest", where men were gyrating in the faces of judges, or at bar mixology presentations in the evening. Since there are activities for kids aboard the ships, it should be enforced that they are actually used more often. Other than that, It was a decent experience.

A lot of the officers that I met had a chip on their shoulder; they treat their staff like they are greater than them. Some of the officers don't even greet the passenger - they need a refresher course on Customer Service.

Being on your ship for the first time was just okay for me my sister Carolyn Allen talked about the ship and your company all the time and this was just the wrong time for so many things to go wrong for her. The reason for the cruise was to celebrate there anniversary, we wanted her to at least try to have a good time, she and I was disappointed.

We had lots of fun. Bathroom was very small. Would like to see a larger selection of turkey and non beef and pork products at the buffet and better foods for the late night dinning. The foods we’re watered down and not tasty at all, and very small selection of items. The staff, service and food in the main dining room were great, our waiters, Desmond and Facky were great, very personable and great to dine with, we enjoyed them every night. We also dined at the Chop Grille, food, service and our water were Superb! That was the best yet, food was fresh, very tasty and our Waiter were great! Manager made an exception and accommodated our reservation, songlad he did. This was our first cruise together and we truly enjoyed out last meal on the cruise! Great ambience!

INCREDIBLE experience but we will book directly with the cruise line moving forward. We will NEVER book through again - not a friendly experience. Booking was easy, we paid in full by the deadline. As first time cruisers, we read the "Cruising 101" information on the site and watched our checkmark list carefully. We read through all of our "What to Do" items and completed each. We did not, however, read page 4 of our six page receipt for making full payment to see that there was a small blue link that we should've clicked to facilitate processing of the promotional onboard credit we'd taken advantage of in booking through . When I called to inquire how the credit worked the week before departure, we were told that we'd neglected to click the link in time and there was "nothing they could do". Reference to this process appeared no where OTHER THAN page 4 of the receipt for payment.

I don't have an overview of my cruise. I don't have an overview of my cruise. I don't have an overview of my cruise.

Great crew, clean ship, good shows and comedians, but dated cabins (junior suite), and they charge for room service delivery!!!! Shame on Royal Caribbean.

Overall was OK. My wife has a Strawberry and Kiwi allergy and the amount of times she saw cross contamination of serving utensils by passengers was alarming. The wait staff asked my wife once if anyone had any allergies. The passenger craziness at the Cafe was too much. Staff was great, room was great, just the Cafe was a problem

In Nassau we booked an excursion "Rum & Reggae" which had stated that "secure transportation" was provided. We arrived only to be told that we were walking with one guide to our destiation during the night. Safety was of extreme concern and we were not satisifed with paying for such misleading terms.

we had problems with the spa be very carefull, also our stateroom attendent was terrible, he only cared about our bathroom & bed!

Was an experience to remember wish the cruise had more activities for young adults and was willing to assure you better when you are haveing trouble with cruising.

Very nice cruise, good food, 9 days is wonderful. Staff was excellent, drinks and photos are well done. Small ship, not as many choices. Bermuda is wonderful, clean, friendly and safer than most American Cities. The roads and driving are insane, but we plan on going back many times to this expensive, but enjoyable port.

Formal pictures could have been better. Dont like half pictures. I like full body. If I'm getting dressed with heels I would like the whole thing in the picture, not just from the waist up. Also you guys should put the pictures in hard folders like Carnival and Disney so they wont get messed up. There should be more than one showtime for guest. Not everyone can attend one showing if its during or close to your dinner time.

The towels are NOT free. Not one had told us about it. It charged $75 on the bill.

I enjoyed my cruise but this boat needs some updating. My room was just ok but the bathroom is so small and it always smells. I would go again on this cruise but will definately pick a different room/location as i didn't like being at the front of the boat and for some reason the hallway always smelled. Food was very good as was the service. Everyone was so very nice. Shows were just ok, nothing great but comedy show was very good.

A nice cruise, but had some "underwater reefs" that first timers have to be aware of.

Food was not as good as other cruises we have been on. No high tea. State room very small. Second seating dinner missed some entertainment.

Fun cruise. Bermuda was beautiful. I suggest getting any excursions or drink packages before cruising as the prices are lower. Our travel agent was fantastic to work with.

This was a fun cruise, very good time. The boat is old- built in 1996. It seems that Royal Caribbean is not putting as much into it as their newer more expensive boats. The fitness facility is very poor, most machines are broken and old. The instructor only showed up for half of the paid classes with no notice. A refund was given, but it was disappointing. The classes that she did do were all very formula and the same each time. No variety. Pretty disappointing. I am a frequent cruiser and had not experienced this in the past. The television channels were very limited, more than half are advertising by the cruise. Not much in the way of movies or shows.

We had never cruised north and it was great to see cities that we wouldn't have seen otherwise. Be prepared with comfortable shoes. Lots of hills. Load Uber on your phone just in case the walking is more than you expected.