A Relaxing Cruise

Grandeur of the Seas Cruise Review to Bermuda
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.9 out of 5
Verified Review
Grandeur of the Seas

5 Night Bermuda (Baltimore Roundtrip)

Sail Date: August 25, 2018

Ship: Grandeur of the Seas

Cabin Number: 3026

Traveled As: Singles/Friends

Reviewed: 2 months ago

Review Summary

A lot of the officers that I met had a chip on their shoulder; they treat their staff like they are greater than them. Some of the officers don't even greet the passenger - they need a refresher course on Customer Service.

Embarkation

4 out of 5

Ship Experiences

Food and Dining

3 out of 5
Do not make an appointment for 1:30 pm at the Chops Grille - they will make you come earlier

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5
Joseph Santiago took good care of me and the room. Ana, from Serbia, deserves 5 full stars. She works in the casino area and was the best staff person on that ship. A lot of the officers never say hello; they walk by trash and don't pick it up - they deserve 3 stars. If I was in charge, they would be looking for a new job.

Ship Quality

3 out of 5
Design: change your elevator buttons, so people can read them.

Cabin / Stateroom

5 out of 5

Ship Tip

Don't set a 1:30 pm lunch at Chops Grille - they won't honor it

Ports Of Call

Baltimore, Maryland

4 out of 5

King's Wharf, Bermuda

4 out of 5

Disembarkation

4 out of 5
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