Grand Princess Cruise Reviews - Reviews

Unfortunately, when I sailed from San Francisco it was cold the first 2 and the last 2 which kind of guts the cruise!

Always opt for LA!!!

Service was five star outstanding.

Boat is getting a little run down. e.g. The electric doors to the exterior no longer work- meaning a mobility scooter needs a door holder.

Jumbo screen has numerous burnt out pixels.

 You cannot find a better value for a 10 vacation! This was our first cruise on the Princess Line and we loved it! Very classy and above board (I guess that's a good thing on a ship) :). The staterooms were roomy and comfortable, the staff was very accomidating and we really enjoyed the dining experience too! Where else can you get gourmet meals night after night and served with a smile (no snooty staff here) the entertainment was great and the cruise "fun" director staff was the best!  You can't go wrong with this choice!

This was a start of our 50th Anniversary coming next April 9th, 2016. 

We were really happy with taking a local cruise and sailing to Mexico.  It was great not to have to fly back home.

Our room was fine but the bed was way to firm.  I took a blow up camping mat which saved my back. It fit perfectly under the sheet.

The entertainment was the best I've ever seen any cruise ship. They did a knock out job!

The food and service was above average. We never went to the speciality restaurants because we were happy with what they had to serve in the dining room.  Making a reservation for a locked in time in the dining room was the best.

I really wish there would have been one more stop on the cruise instead 4 stops.

Most of the staff is from the Philippines with a Captain from England.

Service on board was very good. Buffet lacked variety. Too long at sea. Had fire in one of the mechanical rooms so didn't get to follow scheduled inteneary Only went to one out of four islands. Spent two days in Honolulu. Generous reimbursements.

Ve?.Our Cruise was wonderful except for missing 3 Islands due to an Electrical fire.  The bed felt like A bed of bricks which hurt us very bad even with 2 Douets on it for padding.  B602 for reference.  The stay, the people, Dave and Duke, all of the waiters and waitresses (ie: Ivana S, junior waitress, Jasper in the Da Vinchie and Alex Avilla) stood out as exceptional.  We are very appreciative of fhe Captain in his efforts to keep to apprised  of the condition of what was going on with the ship and the package he fought to get us for the inconvience of the fire and 3 islands we couldn't go to.  Princess is a Cruise line we will continue to do our vacationing trips with. 

My husband got hurt on a railing in the explorers lounge while we wanted to go to and Art Auction we have never been to. He cut his left arm 2"×1" and went to the Medical dept and it was closed between 11am and 4pm.  Why???  We had to pay $95 just to get him seen.  It was closed, who closes between those hours?  We did the accident reportand now I have to get reimbursed.

All we had complete clnfidence in our Captian and never felt in danger.  We want to plan another trip back to the Island and see what we couldn't.  It will be our 3 trip with Princess.  Thank You, The Grand Princess.

 Mr. & Mrs. Dave Sunderman

Sonoma County, Ca

We didn't get to stop at most ports due to the fire. Princess did make it right with comps, I guess, but would have like to seen family and friends on the islands we didn't stop at. The ocean was very rough the whole cruise.

As a result of having engine room issues on our cruise, we only got to one port, Honolulu.  Our Captain petitioned for us until 3:00 AM, and was able to get everyone a full refund for our cruise, plus 50% of what we paid for this cruise credit on our next Princess cruise.  Not only that, anyone who wanted to opt off in Honolulu, they paid for their flights home.  Most of us remained on the ship and had a fantastic time, as the cruise director was able to bring on additional entertainment for us, and they were terrific.  Despite only going to one port of call, this cruise could not have been better, and we cannot praise Princess enough for all of their efforts and for the efforts of all of their staff.

Margaret & Terry Dillon

Unfortunately the ship never made any of the advertised ports due to a fire in the engine room.  Flew from Tampa to SanFrancisco only to spend a day and a half in Honolulu, the flew from Honolulu to Atlanta and on to Tampa and home again.  Very disappointing, food was just ok.

Left ship, didn't want to spend six more days at sea without seeing anything.

Because this was our first trip to Hawaii not seeing all the Islands was disappointing. The trip seemed to go on forever.  The people on board were friendly.The staff was great and accommodating. Every time we cruise we learn

new things about cruising

Quite choppy seas, and windy after leaving San Francisco. Four plus days of large ocean waves on the initial voyage to Hilo wasn't a very pleasant experience.

Sea conditions were much better on the return, except for being very windy topside, A much smoother ride on the return was appreciated by all passengers..

the ship is old and lacking in facilities and services.  Very disappointed in the difficulty nightly trying to get a table to eat (anytime dining never worked).  The casino is a waste of time. You can never win (typical cruise ship) and there are not many choices for slot machines unless you don't mind the thick smoke in more than half of the casino that makes it unbearable for any non-smokers. The fitness area and steam and sauna were a major disappointment.  Steam and saunas are in a public area and yet segregated.  Makes no sense at all!  If you go to work out, then go to the locker room, you must change into other clothes to use steam or sauna (in public), and shower in public.  What is wrong with the way other cruise ships are set up? I hated this whole set-up.  Also, the fitness room has 7 foot ceilings, so don't try to lift a weight or get on an elliptical machine if you are over 6 feet tall! Also, it took several days to get used to our micro stateroom with bunkbeds overhead where you bump your head everytime you get out of bed or kick furniture because there is no room to walk.

For me it was all about R&R and I was not disappointed

The dining waiter and assist. were wonderful and always smiling and

accomodating.

We did enjoy the cruise and I would not mind taking an other one if the price is

right in  the future. I did appreciated the assistance of the travel agent . I called

several times for various clarifications and she was always very patient and

explaining in detail my concerns .The Grand Princess is a very comfortable

ship to sail on.

The 15 Night Hawaiian Cruise was to celebrate our 50th Wedding Anniversary and it was a wonderful trip. The food was great, the entertainment was professional and the staff on the ship were very hospitable.  The ship was beautiful and it exceeded all our expectations.

As always, on board entertainment was wonderful as well as the entertainment staff.

Overall I still (and will always) love cruising.  However, Princess is becoming lax.

We hadn't booked airport transfers but came upon a Princess rep at the airport who welcomed us on her bus after taking our cabin #.  She said it would be billed directly to our stateroom account.  With traffic in SFO being horrible, we were glad we had taken their bus.  The shuttle fee was never billed to our cabin.  Toward the end of the cruise we decided to book the shuttle bus again.  Tickets were delivered to our stateroom.  When we debarked, we were directed to the appropriate bus but no one ever asked for or took our tickets.  Any passenger could have walked on and gotten a free ride to the airport.  Poor business on Princess' part.

We decided to go again on this cruise because we live in the San Francisco bay area and this is a quick and easy cruise to take and avoid flying while spending time away from home.

The ship is nice, clean and everybody tries real hard to make the guests enjoy their vacation.  There are enough activities for all and our group had a very good time.

Special thanks to our dining room staff, Felipe, Rajid and the Maitre'D.

Comedian with filthy language was inappropriate. Quartet singer was too loud and ruined passengers wanting to dance. Disco night was horrible music, not really disco.  You need more danceable music for passengers.  Maybe the Mexican trio could have played in the Wheelhouse 2-3 nights instead of the screaming singer from the Quartet.   People want to dance - not listen to screamers or jump up and down to music that has no rhythm.

Aside from the music problems, the rest of the cruise was perfect.  Ric Steele was the best part of the entertainment - a real professional with something for everyone. Dancers and singers at Princess Theater and Vista Lounge put on a great show also.  Make your demographics to the population of your people, which is early rock dance and funk.  We are on the boat for "feel good" music, not to promote screaming singers.

water buckets everywhere.  In the dining rooms, hallways, elevator areas.  Smells of sewer occasionally .  Not too clean.  Holes in sheets!.  Not much activity.  Excursion selections  were just ok. Crews looked as though they were wearing hand me down clothes from the nineties.  The food was good, the crew was good too.  Put the ship to rest.  My last princess cruise.  I will stay with celebrity or better.

One of the worst cruises we have been on. Entertainment was very poor, we don't think it met the usual Princess standards. Trivia games were a disaster! Smoking area very poor location!

Everything was great!  Want to go again.  Next time Alaska, i heard it's a great one. The workers on the ship are very respectful and helpful. Only thing I didn't like, was their coffee.

As a short cruise, there are no high expectations due to the limited  interaction between the staff and the passenger. Still, we found the service in the Crown Grill, a " specialty " dining experience, failing to meet expectations due a terrible lag between the salad and entree - it was well over an hour, during which time our appetite waned and sadly we could not fully enjoy the primary course.  Also we were personally disappointed in the disembarkation process when although the vast majority of the passengers were "walk-offs" , the lower decks which were closer to the gangways were assigned the last appointment times for clearing customs.  Also, the "quiet disembarkation" process just resulted in  a free-for-all where two hour waits became the norm. It would be better to assign and enforce 15-30 min windows so passengers are not left " in the air" as to when they can leave the ship.