It was fantastic!

Grand Princess Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

5.0 out of 5
Verified Review
15 Night Hawaii (San Francisco Roundtrip)
Sail Date: November 25, 2015
Ship: Grand Princess
Cabin Type: Oceanview
Cabin Number: A746
Traveled As: Couple
Reviewed: 1 year ago

As a result of having engine room issues on our cruise, we only got to one port, Honolulu.  Our Captain petitioned for us until 3:00 AM, and was able to get everyone a full refund for our cruise, plus 50% of what we paid for this cruise credit on our next Princess cruise.  Not only that, anyone who wanted to opt off in Honolulu, they paid for their flights home.  Most of us remained on the ship and had a fantastic time, as the cruise director was able to bring on additional entertainment for us, and they were terrific.  Despite only going to one port of call, this cruise could not have been better, and we cannot praise Princess enough for all of their efforts and for the efforts of all of their staff.

Margaret & Terry Dillon

Food and Dining

5 out of 5
The food was great, just as we expected.

Onboard Activities

5 out of 5
There was always something to do.

Entertainment

5 out of 5
The Princess singers and dancers were terrific, and the other entertainers were fantastic. They even brought on extra entertainers for us to enjoy.

Service and Staff

5 out of 5
The entire staff did an excellent job in a difficult situation, but we would like to commend the cruise director and the assistant cruise director.

Ship Quality

5 out of 5
The ship was great

Cabin / Stateroom

3 out of 5
Our cabin was fine, except we would never get a cabin at the back of the ship again, as there in way too much movement there. It was really rough back there at times.

Ship Tip

I would recommend this ship and this cruise to anyone.

5 out of 5
The new pier is really nice and the boarding was very smooth.
5 out of 5
Our favorite thing in Honolulu was definitely Arizona war memorial.
1 out of 5
Products at the pier were way overpriced.
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