It was fantastic!

Grand Princess Cruise Review to Hawaii

dillonterry2312

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 64

Overall rating:

5 out of 5

Verified Review

15 Night Hawaii (San Francisco Roundtrip)

Sail date: November 25, 2015

Ship: Grand Princess

Cabin type: Oceanview

Cabin number: A746

Traveled as: Couple

Reviewed: 9 years ago

Review summary

As a result of having engine room issues on our cruise, we only got to one port, Honolulu. Our Captain petitioned for us until 3:00 AM, and was able to get everyone a full refund for our cruise, plus 50% of what we paid for this cruise credit on our next Princess cruise. Not only that, anyone who wanted to opt off in Honolulu, they paid for their flights home. Most of us remained on the ship and had a fantastic time, as the cruise director was able to bring on additional entertainment for us, and they were terrific. Despite only going to one port of call, this cruise could not have been better, and we cannot praise Princess enough for all of their efforts and for the efforts of all of their staff.

Margaret & Terry Dillon

Ship experiences

Food and Dining

5 out of 5

The food was great, just as we expected.

Onboard Activities

5 out of 5

There was always something to do.

Entertainment

5 out of 5

The Princess singers and dancers were terrific, and the other entertainers were fantastic. They even brought on extra entertainers for us to enjoy.

Service and Staff

5 out of 5

The entire staff did an excellent job in a difficult situation, but we would like to commend the cruise director and the assistant cruise director.

Ship Quality

5 out of 5

The ship was great

Cabin / Stateroom

3 out of 5

Our cabin was fine, except we would never get a cabin at the back of the ship again, as there in way too much movement there. It was really rough back there at times.