Mechanical problems due to fire

Item: Grand Princess
Rating: 3
Author: foxfoster2

Grand Princess Cruise Review to Hawaii

foxfoster2

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 57

Overall rating:

3 out of 5

Verified Review

15 Night Hawaii (San Francisco Roundtrip)

Sail date: November 25, 2015

Ship: Grand Princess

Cabin type: Oceanview

Cabin number: A748

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Service on board was very good. Buffet lacked variety. Too long at sea. Had fire in one of the mechanical rooms so didn't get to follow scheduled inteneary Only went to one out of four islands. Spent two days in Honolulu. Generous reimbursements.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Clean , great service but location of room was not good. Noisy and a lot of movement of the ship. Was hanging on the end of the ship. Not a good lication

Ship tip

Font get at the back of the ship

Thumbs up

Ports of call

San Francisco, California

3 out of 5

Honolulu, Oahu

5 out of 5

Ensenada, Mexico

3 out of 5

3 Comments

noname111 9 years ago

Wow... glad to hear that you are satisfied with how the cruise went despite a crippling event for the ship. Princess is nothing if not generous in managing these types of situations.

Thumbs Up 0

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Johngold 9 years ago

Princess it seems has gone above and beyond with the return of funds and perks for other cruises. Options to fly back or cruise back were generous. Did you cruise back to San Fran?

Thumbs Up 0

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sweetliberty13 9 years ago

A very generous review given the fire. It sounds like you didn't let it ruin your trip. Good for you!

Thumbs Up 1

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Our Cruise with Grand Princess

BAD SITUATION MADE GREAT!

Fire on board