Sunny

Grand Princess Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
15 Night Hawaii (San Francisco Roundtrip)
Sail Date: October 24, 2015
Ship: Grand Princess
Cabin Type: Inside
Cabin Number: B216
Traveled As: Couple
Reviewed: 2 years ago

As always, on board entertainment was wonderful as well as the entertainment staff.

Overall I still (and will always) love cruising.  However, Princess is becoming lax.

We hadn't booked airport transfers but came upon a Princess rep at the airport who welcomed us on her bus after taking our cabin #.  She said it would be billed directly to our stateroom account.  With traffic in SFO being horrible, we were glad we had taken their bus.  The shuttle fee was never billed to our cabin.  Toward the end of the cruise we decided to book the shuttle bus again.  Tickets were delivered to our stateroom.  When we debarked, we were directed to the appropriate bus but no one ever asked for or took our tickets.  Any passenger could have walked on and gotten a free ride to the airport.  Poor business on Princess' part.

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Just as expected - small but well designed to make our 15 days manageable.
5 out of 5
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1 out of 5
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