Freedom of the Seas Cruise Reviews - Reviews

The Freedom of the Seas is a beautiful ship in excellent condition.  While we prefer a smaller ship with less amenities that we do not use (climbing wall, surfing pool, etc) we booked the cruise due to its proximity to our home and the cost.  The food was excellent, the crew was friendly and efficient and the entertainment excellent.  The ice-skating show was a highlight, but we saw the last performance as the group has now left the ship. 

After arriving on the ship and checking into our cabin we received news that we were not only at the same table with our party of nine but we were not even on the same floor for our dinner.  We immediately spoke to customer service at who didn't know why.  So we went to the matradee and unfortunately he said he couldn't explain why either and could not change how it was reserved.  We were very disappointed to put it mildly.  Dinner in the dining room would be the one time daily,we would have fellowship with our party of nine and the thought of that not happening was very disappointing.  Two days later we were informed that the matter was resolved luckily, but our impression had already diminished considering the fact that this reservation was made six months earlier and confirmed several times.

It was disappointing that we were not able to stop in Coco Cay but we understood the reasoning, as for waitstaff and housekeeper were exceptional as was the food!

My husband and I love to cruise on Royal Caribbean.  This time things were different, and not in a good way.  The fitness center staff was unfriendly, the casino staff was 50/50 and we heard from others that the pool bar staff was no pleasant.  This was the second time we were attempting bahamas and the second time the boat couldn't make it into the bahamas.  Even with these obstacles we had a pleasant vacation and would cruise again.  

Our 7 night Eastern Caribbean Cruise was wonderful. It was everything and more than we had expected.  Jim, our agent,was wonderful in helping us to get everything ready.  He is a ten plus in our book.  Book with Jim and you will not be sorry.

The only complaint we have:  our dinner was ruined every evening except one with an unruly, undisciplined child.    In our opinion, families with small children should be seated in a section separate from seniors and those traveling without small children.  This child was a horrible brat. Otherwise, our cruise could not have been better.

The casino had a horrible odor.  Walking through it caused one's clothes to smell,  There should be a separate casino for smokers and nonsmokers. 

Smoking by the pool was a problem.  For nonsmoking cruisers the smell of smoke was nauseating.  The top floor would be a good location for smokers.

Housekeeping was phenomenal. Main dining room food was pretty scrumptious. Overall cleanliness we rate a B+. The ship had great shows including comedians, ice skating, etc. On board activities were a little lackluster. A few things of potential interest are a rock climbing wall, flow rider, kids zone, and mini golf. Multiple pools on board, however, they are all in the same vicinity which makes it a little loud and rather crowded. 

This was an excellent cruise. Everything from the initial booking of the cruise to the moment we collected our bags at the end went smooth. We will definitely be booking another cruise soon.

My husband and I are in our 60's, and my husband is disabled.  Most of the entertainment was for the younger people and children.  However, our favorite place on the ship was the coffee shop, where we met other couples our age and all kinds of coffee's and teas, with some sweets to go with our coffee.  Do do not waste your money on the specialty dining.  Johnny Rockets, was the only one worth the money.  We still enjoyed our vacation very much, and would go again if we get the chance.

Overall the cruise was nice. We could not stop at cocoa cay due to weather. Our waiters were really good . John and freddie. Staff went above and beyond. Food was good. Our room was nice but had alot of creaking not sure why. Only issue was with our seapass cards which did not work for 2 days .   Concierge said it was working and then the deck bar said it wasnt working. Eventually got it sorted out. St Thomas was amazing. We hired a nice lady and she had an open air cab and drove us all over the island. I would recommend this cruie but they should have han another stop to make up for cocoa cay. 5 days at sea was too much

Great ship , excellent stateroom attendant and waiter and assistant service, wonderful food and entertainment. Will go again on this ship. Loved the shopping area, the coffee shop  , ice cream shop. pizza shop. Did not go into the little wine and alcohol shops. Enjoyed the ice show,

We enjoyed the cruise very much, would have liked to have a more tasteful menu option instead having to pay extra for meals that give you the delicious/wow experience.

Taken my 6 kids 16 grandkids in 2018 on eastern Caribbean oasis of the seas April 8th to 16th can't wait so booked already thx sooooo much I had the time of my life can't wait to take all of my family retinkin the rv traveling in 4yrs when we retire might just cruise on rc the best way to go for sure ♡♡♡♡♡♡ it

Outstanding cruise except for our evening wait staff.  I don't know if they were over worked or needed more training, we always felt like they wished we hadn't showed up for dinner.  As a result, we ended eating in Chops grille for two nights and the wait staff there were fabulous.  

I hope other passengers had a better experience.  Food was awful and dining room management did not understand or help to ensure that was food I could safely eat.  Except for room steward, Sonia, the rest of crew and staff was just plain rude and unpleasant.  Passengers rude, ran into staff and other passengers. I was pushed, bumped, knocked and shoved by the passengers.  Large ship but poorly designed, had to stand in line for everything. Stop having ice cream at six forcing passengers to buy ice cream from Ben and Jerry's, bars did not want to fill drink cups for drink packages. Music at pool area loud and awful, not enough chairs or activities. Played tennis or soccer on big screen the whole cruise.  No popcorn for movies at night on big screen.

Could not understand ship captain's announcements.

Very pleased with the service on board the Freedom Of The Seas. From our cabin attendant (Conroy) to our servers (Peter and Anthony). We elected My Time early seating and had table 145 the entire cruise. Table location was fantastic. Next to large window overlooking the sea. Shopping and sight seeing was great on the islands. Food was very good and servers made sure we didn't go away hungry.

We loved this cruise and the ports we stopped in. Food and service were excellent! Above excellent...

The only issues we found were that there were no lounge chairs available at the upper deck pools. Other guests were allowed saving chairs with towels early in the morning and absolutely nothing was available at 10:00 AM on! No lockers were available in the upper decks to store valuables. 

The deck staff were excellent and very attentive to our needs.

The only real disappointment was the entertainment. The shows were less than second rate. We get up early and go to sleep at ten and dancing is something we enjoy and you know there were few places to dance before 10:30 PM.

Again, we had a great trip and would sail with the Royal Caribbean again!

Many thanks to our cabin person, waitstaff and service folks throughout the ship.

we got on board the 3rd of April and the staff was ready to make your  cruise enjoyable. I really liked the heated pools and the shows. The ports that we visited coco cay-st Thomas and st martin. were something we will never forget!

We had the time of our lives! The ship was awesome! So much to do! The food was amazing! By far though, Chops was the best! Our room was clean and our cabin lady Estelle was OUTSTANDING! Always a beautiful cheery smile! Stacy at the MDR was always fun and welcoming! Only complaint, NEVER enough chairs by the pool! 

The room steward, Avionne was amazing.  The room was very comfortable, the beds (real beds, not glorified cots) were so much nicer than some of the other cruise lines.

 We were disappointed with the television shows on TV.  They must have been on a loop because it played the same shows over and over and over. I know that their thoughts were not to hang in the room, but during the evening time, we like to watch TV prior to bedtime, unfortunately that didn't happen.

I was impressed with the water pressure in our shower, nice and strong.

The gourmet restaurant, Giovanni's, was terrific, the waiters and the food were great.  The buffet could have been better, that was disappointing.  The food was warm at best.  Except for a few changes daily, the buffet carried the same things all week.

 All in all, we enjoyed the cruise, so much in fact, we booked another cruise while on the ship!

I have never gone a cruise before so I didn't realize how often I would feel like a lemming...herded around with literally thousands of people. So, I will try to be unbiased to the RC. I loved being on a ship, service was great, ship is very nice and clean as it can be, food in the Windjammer was very good, but the sweets were sub-par overall. What I found hard to take was the constant loud music everywhere on the ship. There was even music in the sauna! Music on the beaches, at the ports....maddening. My balcony was mostly quiet, I had good neighbors but the daily live music on the promenade deck leaked out every afternoon making reading on the balcony slightly annoying. Activities were cheesy, seminars in buying diamonds, no dance or exercise classes. The gym was very nice though. 

I would take another cruise but I would look for one that was less a constant party atmosphere.

Our first time cruising.  Very nice ship.  Staff was fabulous. We were with our 15 and 17 year old.  They liked the shows at night in the theater, but not the "teen" activities.  We expected the food to be higher quality. Overall, Royal Caribbean does an amazing job with so many people aboard!