Running on back up engines - disappointed in the cruise

Item: Crown Princess
Rating: 3.1
Author: cjsully

Crown Princess Cruise Review to Alaska - Inside Passage

cjsully

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

3.1 out of 5

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: May 28, 2022

Ship: Crown Princess

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This was a bucket list trip. Everyone we spoke to prior to the trip mentioned that an Alaska cruise was one of their best trips ever. Unfortunately, that was not the case for us due to Princess Cruise lines sending us out on a ship that was working on back up generators. The ports of calls were cut short. My intent to go on a cruise was not to spend the majority of time on the cruise but rather to explore the ports of calls in Alaska based on the chosen excursions. Disappointed is putting it mildely

Embarkation

2 out of 5

fine

Ship experiences

Food and Dining

3 out of 5

The main dining rooms and staff were very nice

Onboard Activities

3 out of 5

fitness center

Entertainment

3 out of 5

Children's Programs

No children were with us

Service and Staff

4 out of 5

Ship Quality

3 out of 5

yes they appeared to be

Cabin / Stateroom

4 out of 5

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

3 out of 5

This port got cut short. They re-arranged our excursions. The cruise line didn't give us an option on which excursions to eliminate.

Thumbs Up 0

Skagway, Alaska

3 out of 5

Cruise Glacier Bay

1 out of 5

they skipped this due to the slow traveling of the ship

Thumbs Up 0

Icy Strait Point (Hoonah), Alaska

1 out of 5

We found out once we were on the cruise that they eliminated this port again due to the slow traveling of the ship

Thumbs Up 0

Victoria, British Columbia

4 out of 5

I wish we had more time at this port.

Thumbs Up 0

Disembarkation

3 out of 5

11 Comments

Sirrao 1 year ago

I am so very sorry that you didn't get to enjoy all that your Alaska Cruise was supposed to be. I hope you will give Princess & Alaska another try sometime soon.

Thumbs Up 1

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Muffykins123 1 year ago

Oh l am sorry that you had that experience. Please try Alaska again it is worth going multiple times anyway.

Thumbs Up 1

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svanderp56 1 year ago

Thanks for your review and sorry you had issues. We are going to Alaska on the Crown in June. I called Princess about the several negative reviews about the engine issue and they assured me it was fixed sometime last year. Fingers crossed!

Thumbs Up 0

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debflip 1 year ago

I loved the Crown when we were on it but that was 2019.

Thumbs Up 0

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javawoody 1 year ago

I enjoy cruising for the cruising experience, the ports are a plus

Thumbs Up 1

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golfermike 1 year ago

Sorry you didn't get to see more of Alaska. The Crown has been having engine problems now for a long time.

Thumbs Up 0

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AuntPinkie 1 year ago

Appreciate your details. I think that last year many ships were rushed into service before they were ready. Sorry you were so disappointed and hope you have another opportunity for an Alaskan trip.

Thumbs Up 0

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CruzeFan 1 year ago

Princess should have repaired the engine issues prior to sailing the Alaska season, since they knew of the problem, but they chose not to since they would have had to cancel several cruises. I suspect they will lose more money in the long run, since many had a poor experience and will not use Princess in the future.

Thumbs Up 2

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Gwbigdog 1 year ago

Oops sorry 😞 thanks

Thumbs Up 1

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RoyalCruzer 1 year ago

It's typical for a ship owned by Carnival. Sorry for your disappointment.

Thumbs Up 0

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4tanya 1 year ago

I would have been disappointed also !

Thumbs Up 1

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