plans ruined by last minute itinerary change by Princess cruise line

Item: Crown Princess
Rating: 3.9
Author: moonj

Crown Princess Cruise Review to Alaska - Inside Passage

moonj

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.9 out of 5

Verified Review

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: May 28, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: C226

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Princess cruise changed the itinerary 3 times and the last change was the day before embarkation. That messed up our plans and caused us to miss our excursion to Mendenhall glacier in Juneau and they skipped the port of Icy Strait Point. I feel like our once in a life time Alaska trip has been damaged a lot because of the sudden changes by the cruise line.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Their food in buffets was okay but not impressive.

Onboard Activities

3 out of 5

Most of the activities were targeting older adults over 60. I wish they provided more activities for younger people.

Entertainment

4 out of 5

Enjoyed the music through out the ship and shows in the theater.

Service and Staff

5 out of 5

The service was really good including waiters, room stewards and information desk staff.

Ship Quality

3 out of 5

It was clean and well maintained but the design is outdated.

Cabin / Stateroom

4 out of 5

It was comfortable, roomy and clean. However, the carpet near the balcony door was damp most of the time.

Ports of call

Seattle, Washington

4 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

4 out of 5

Cruise Glacier Bay

4 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

4 out of 5

speedy process

9 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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GSpringer 2 years ago

Thanks for sharing

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GabeNSteph 2 years ago

Thanks for sharing

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javawoody 2 years ago

Appreciate the review

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Rc45cruise 2 years ago

all princess old ship have problems with motors

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AuntPinkie 2 years ago

Appreciate your feedback. Sorry you lost shore tour.

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Gwbigdog 2 years ago

Oops 😬 thanks

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CruzeFan 2 years ago

Thanks for the review. Princess was aware of the issues with the ship and never should have been selling it until it was repaired. If you have the option, you should have canceled or switch to another ship for a much better experience.

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byhisgrace 2 years ago

Thanks for your review. Awesome itinerary

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