Nice ship and crew - itinerary leaves a bit to be desired at end

Celebrity Solstice Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 12

Overall Rating:

4.0 out of 5
Verified Review
7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip)
Sail Date: July 22, 2016
Ship: Celebrity Solstice
Cabin Type: Balcony
Cabin Number: 7296
Traveled As: Singles/Friends
Reviewed: 1 year ago

Stateroom better than most - spacious, well appointed.  Attendants prompt to make our acquaintance. Select dining easy to learn ropes - best if you make reservations on days you know will be in main dining room.  Food abundant and varied selections. Desserts left a bit to be desired - lacked flavor and many dry. Ice cream basic flavor good - sorbet not very fruity. Specialty restaurants - Silk Harvest (Asian Fusion) is fantastic. No lack of food or variety.  Staff pushes you try try more.  Asst maitre d' Ms Russell met us day one and looked for us throughout ship entire cruise.  Tuscany-Italian steakhouse. GREAT pasta, fresh made daily.  Server Cargla (From Turkey; speaks German) is very attentive, gracious and eager to talk am out her country to those who have visited there. Good choice. Only downside is parents who don't stop their children from running around restaurant disturbing patrons as well as bumping into people and spilling wine and food.  Maitre d' did NOT tell parents to reel the kids in.  Murano was a bit of an issue - patrons complained of small portions, poor service. On,y problem we encountered was that the maitre d ignored us while we stood at wait stand and took others before us. I feel ALL patrons should be treated alike. NO FAVORITISM!  

 

As as far as other issues which occurred - continuous grinding, sawing, hammering, Ed during entire day sometimes until 11 pm. Reported this to Guest Relations (GR) who sent nan Asst housekeeper officer.  He was surprised at this constant noise and agreed it was difficult to nap. Next day after arising at 0500 to view glacier we tried to nap til lunch only to encounter the racket again.  Went to GR to inquire about cause. Male staffer looked up activity and said it was an ADP project. When I asked what this was the female Romanian staffer replies "It is necessary project". No attempts to cease and desist. We put up with this the ENTIRE cruise. So if your room is near a crew stairwell, be forewarned. 

 

Victoria is a useless stop - only done to fulfill requirement for ships to visit foreign port.  Arrival at 1800; city is 45 minute walk or taxi ride from dock. Too late to visit Gardens leisurely. USELESS for passengers except to walk. 

 

 

 

Food and Dining

5 out of 5
See review

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Only saw two shows. Naturalist lectures were phenomenal.

Service and Staff

5 out of 5
Jonathan and John - room attendants
Cargla - waiter from Turkey who speaks German
Mansour - waiter in Murano - tried to fix the wrong mentioned in review

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Only bad point was noise throughout day and evening from maintenance

Ship Tip

Don't book a room near a crew stairwell. Make reservations for dinner even with select dining. Get the classic beverage package. Book excursions on your own or with

5 out of 5
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DONT BOTHER!
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