Celebrity Solstice Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
0

2 out of 5

Missed the Tracy Arm Fjord, food not good, poor concierge service

Sail Date: August 21, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Cabin: Concierge

My Father had a heart attack on a cruise and NO ONE missed a stop on the cruise. In the case of our cruise a women fell and instead of waiting until the next day as they did with my Dad, the entire ship missed the highlight of the cruise. NO COMPENSATION was offered and in order for Celebrity to get all the money they can, we got to Juneau early so we could spend our money on the tours and the ship owned/affiliated jewelry stores.  The lobster the last night was inedible, the old Celebrity Cruises spent the money on food and entertainment, apparently now it's on glitz and glamour, but the guests are cheated.  And 2 plugs per room, really?  They were my favorite cruise line, no more......the ship should compensate EVERYONE for their poor choice.  Their decision was monetary.

Cabin / Stateroom
Too far forward, complained about it, but stuck due to full ship.
Embarkation and Disembarkation
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

DO NOT GO ON IT.



Was this review helpful?

14 Comments


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top